Human Resources

Benefits Contact Information

Have a question or problem with your benefits? Call our benefits providers directly. For complex questions or help navigating your coverage or a billing discrepency, consider contacting our Benefits Resource Center at (866) 468-7272.

Medical plans

Provider Group or Policy Number Phone Hours
Kaiser Added Choice 1780 - 008 866-616-0047 8 am-6 pm
Kaiser HMO 1780 - 001 800-813-2000 8 am–6 pm

Dental plans

Provider Group or Policy Number Phone Hours
Willamette Dental OR408 855-433-6825 8 am–5 pm
Metlife 5957643 800-438-6388 8 am-5 pm
Kaiser 1780 - 005 800-813-2000 8 am–6 pm

Retirement savings

Provider Group or Policy Number Phone Hours
TIAA 101750/
101751
800-842-2776 Mon–Fri 5 am–7 pm
Sat 6 am–3 pm

Life and AD&D insurance

Provider Group or Policy Number Phone Hours
The Standard 163531 Contact HR with questions at x7255 8:30 am–5 pm

Long term disability insurance

Provider Group or Policy Number Phone Hours
The Standard 163531 Contact HR with questions at x7255 8:30 am–5 pm

Short term disability insurance

Provider Group or Policy Number Phone Hours
Reed College N/A Contact HR with questions at x7255 8:30 am–5 pm

Flexible spending account (FSA)

Provider Group or Policy Number Phone Hours
Allegiance 505852 877-424-3570 7 am–5 pm

Employee assistance plan (EAP)

Provider Group or Policy Number Phone Hours
Cascade Centers N/A 800-433-2320 always open

Benefit Resource Center (BRC)

Provider Group or Policy Number Phone Hours
USI N/A 866-468-7272 Mon - Fri 6am-6pm