Help Desk

Copiers are in various locations throughout campus. Check out the list below to find a copier near you!

Building	Room/Location	Access
28 West	Behind the Dispatch Desk	Staff
Biology	Biology 115	Staff/Faculty
Grey Campus Center	Hallway between Mail Room and Bookstore	Students, Faculty, Staff
Greenwood	Conference and Events Planning Office	Staff
Chemistry	Chem 302	Staff/Faculty
Dorothy Johansen House	Kitchen	Students, Faculty, Staff
Eliot Hall	Eliot 210	Staff
	Registrar's Office	Staff
	Business Office	Staff
	Eliot 413	Staff/Faculty
Educational Technology Center	First Floor Lounge (by the fireplace)	Students, Faculty, Staff
	Second Floor Faculty Lounge	Faculty
Health and Counseling Center	Across the reception	Staff
Library	Library Reference	Students, Faculty, Staff
	Library 292	Staff
	Library 325; North Faculty Offices	Faculty
	Library 310; South Faculty Offices	Faculty
	Library Archives	Staff
	Library North Stacks	Students, Faculty, Staff
	Library South Stacks	Students, Faculty, Staff
	Library 187; Storage	Staff
Performing Arts Building	Performing Arts Resource Center (PARC)	Students, Faculty, Staff
Physical Plant Building	Upper level	Staff
Prexy	Second Floor	Staff
Psychology	Psych 118	Staff/Faculty
Vollum Hall	Vollum Lounge 1st floor	Faculty
	Vollum 3rd floor	Faculty
Studio Art Building	2nd Floor Lounge	Staff/Faculty
Trillium	Trillim Classroom	Students, Faculty, Staff

Log into the copier by either swiping your Reed ID  (magnetic strip facing up) or by using the "Keyboard" button and typing your Kerberos username and password. 

When you're done, tap your username in the upper left and select "Log Out" to end your session. You will also be logged out after a short period of inactivity.

Printed documents are billed to student accounts or the employee's department. If you have multiple accounts, you will be prompted to select an account after you login. For example, students who have been setup to print on behalf of a department they work in, will be able to choose their personal student account or their employed department. You can change between accounts in the "Select Account" tab of the Home page.

Tap "Copy" from Home. Scroll down and select the options you want for the job (e.g., color vs black/white output, 2-sided vs. 1-sided, etc.). Select the number of copies you want at the top and tap the blue "Start" button.

To scan to an email address, tap "Email" > "Add Recipient", and choose one of the following options:

• You can select "Add Me” to add your email address to the Recipients list.
• Or you can select "Network Address Book" to look up anyone with a Reed email to add as your Recipient.

Once the recipients have been added, you can optionally change the subject of the email and/or the name of the file you are scanning. Scroll down and select the options you want for the job (e.g., color vs black/white output, 2-sided vs. 1-sided, etc.). Place your document on  the scanner, and tap "Send" at the top right side of the screen. 

If you wish to send more than one page of scanned documents, tap "Build Job" before you click "Send". This will replace the "Send" button with a "Scan" button. Click the "Scan" button to scan your first page. After that you'll be prompted with a "Build Job" page. When you're ready to scan your next page click the "Scan Next Segment" button. Once you're done scanning, all your pages click the "Submit" button. This will send the email. There is no need to click the "Send" button after clicking the "Submit" button.

 

To scan to a USB drive, tap "Workflow Scanning" > "USB", insert your USB drive, set up your job options using the options below, and then tap the "Scan" button on the top right corner of the screen.

To print from a USB drive, tap "Print from" > "USB". Insert your USB drive, set up your job options below, and then hit the purple "Print" button on the right hand side of the copier.

Follow the steps below to scan multiple pages into one document.

1. Log on to copier (with card swipe, or Reed username and password).
2. Select account (scanning is not tracked or billed).
3. Click the "Email" button.
4. Select your recipient. For more info see above in the Email section.
5. Click "Build Job", click "On".
6. Change any scan settings in the options you'd like
7. Place your book on scanner, push "Scan" on the top right corner.
8. Turn the page on your book, place it on the scanner, and push the "Scan Next Segment" button in between every page you want scanned.
9. When you're done scanning, click "Submit" to send the whole job to the email addresses you entered.

Optical Character Recognition (OCR) adapts text from a scanned page to a text-searchable PDF. 

1. Log on to copier (with card swipe, or Reed username and password).
2. Click the "Email" button.
3. Select your recipient.  For more info see above in the Email section.
4. Click ".pdf" next to the box with the file name 
5. Click the dropdown menu that says "PDF" and select "More" instead. 
6. On the File Format page, click to "pdf/a". Under "Searchable", switch to "Yes"
7. Click OK and scan your paper.

1. Print your desired image to a black-and-white printer.
2. Place transparency into the manual feed tray (see image below) with the long side going in (i.e. portrait orientation).
   
3. When the copier detects the transparency in the tray, set the paper size to 'U.S. letter (8.5"x11")' and set the type to 'transparency'.
4. Swipe into the copier and select 'copy'.
5. Place your printout from Step 1 onto the scanner in the same orientation as the transparency paper (i.e. portrait).
6. Select 'portrait' for the orientation of the paper in the copier settings.
7. Set the feed tray to be the manual feed (it will say it has transparency paper).
8. Start the copy.
9. Enjoy the high quality transparency!

Having trouble with a copier? Try the troubleshooting steps below, and let us know if a problem persists!

Try turning the copier off and then on again.

1. Tap the power button on the touch panel. Select “Power Off”. Wait about 10 seconds for all the lights to dim before proceeding to step 2.
   
2. Gently pull down on the front door of the copier, revealing the toner cartridges and a secondary power switch. Flip this switch, wait 5 seconds, then flip it back on.
   
3. Tap the power button on the touch panel to start the machine again. The copier take several minutes to boot up.