Health and Counseling Services

Division of Student Life

Due to a staffing inssue, the Health and Counseling Center will be closed for counseling walk-ins starting Monday, September 16th-Friday, September 20th. Medical staff will continue to offer their normal services. We sincerely apologize for this inconvience. We will re-open for regular counseling walk-in hours starting Monday, September 23rd. Please see information below for other mental health resources.

Cascadia Behavioral Healthcare urgent walk-in clinic 

Open 7 days/week, 7:00am-10:30pm

4212 SE Division St

Reed Counseling Hotline



Multnomah County Crisis



Crisis Text Line



Welcome to Reed’s Health and Counseling Center! We are located in the northwest corner of campus at building #4 on the campus map, next to Residence Life and Community Safety. Your health center houses a multidisciplinary team of professionals providing medical services, psychiatric mental health, and mental health counseling. The HCC is committed to providing individualized, holistic care that supports the student’s whole-person health and well-being. Recognizing the diverse and multicultural vastness of Reed, we at the HCC strive to promote a safe, confidential, and inclusive environment. Our mission is to provide a compassionate and supportive environment in order to help you thrive at Reed.

To make a medical appointment, or to ask about a counseling appointment, please call 503-777-7281, or use the Student Portal to schedule medical appointments. Counseling appointments cannot be scheduled online.


Important information regarding counseling services for Fall semester

Reed is in the process of developing a more holistic approach to student health and well-being, unifying the Health and Counseling Center (HCC); Athletics, Fitness, and Outdoor Programs; a full-time Wellness Coordinator; and our Sexual Health, Advocacy, and Relationship Education (SHARE) program under a new Associate Dean for Student Health and Well-Being.
During this transition, counseling services are being re-organized to better meet the needs of all of our students. Toward this end, we are in the process of recruiting new staff, both in leadership positions, as well as direct service providers. We are doing everything we can to complete the recruiting process ASAP. In the meantime, some clinical staff in the HCC will be new to Reed, and others may be temporary hires, brought in from a local agency. These staff are fully licensed and will have been vetted to ensure that they are well-qualified to work with our students and will meet our equity standards.

HCC counselors will be available each day to meet with students to address acute mental health concerns and assist students with locating mental health providers in the Portland community. If you wish to see a counselor, please come to the HCC from 9am-11:30am or 1pm-3pm Monday-Friday. If you feel that you have a special circumstance which would make it difficult for you to access care in the community, please discuss this with a counselor at the HCC and they will provide you with a hardship form. There will be a small number of openings for ongoing therapy for students experiencing extreme hardship related to accessing care in the community.

Our counseling hotline is available 24/7 at 866-432-1224. Please view the FAQs about the Reed Counseling Hotline here.

Please see the information below regarding other support systems on campus.

Community Safety:

Community Safety has staff on duty 24 hours a day. While Community Safety Officers (CSOs) are not confidential resources, they are able to connect students with confidential resources at any time of the day or night.

1) (CSOs) are trained to help students who are struggling and in distress by first ensuring that they are safe, and then by helping students figure out which resources would be most helpful to them. CSOs can provide students with information about the Reed Counseling Hotline, refer them to administrators trained to provide support, or facilitate access to the HCC or emergency services for urgent situations.

2) The office of Community Safety in the 28 West building is open 24 hours a day, every day, as a safe space where students can seek help, get resource information, and meet with on -call staff after hours if the situation is urgent.

Student Life Office & Care Team:

The Student Life Office serves as a resource for Reed students and community members through:

  • assistance connecting to resources for emergencies or hardships
  • guidance on campus policies
  • assistance with institutional wayfinding
  • coordination of leaves and withdrawals
  • intake and response to student concerns  

The staff in the Student Life Office work with students, staff, faculty and families to address conflicts, navigate  barriers to success, and connect with campus and community resources. 

The Reed Care Team: The Care Team seeks to proactively coordinate resources and support for students who may be experiencing personal or academic issues that interfere with their ability to be successful at the college. Anyone can refer a student to the Care Team via the online care referral form. Referrals are reviewed during normal business hours and are not monitored after hours, on weekends, or days the college is closed.

Residence Life

Area Coordinators (ACs) are live-in, masters-level professional staff who oversee specific residential communities, supervise assigned House Advisers, and provide student support through resource referrals and fostering community among residents. ACs are there to support students in their communities with a variety of resources by collaborating across campus with supporting offices, meet with students one on one to problem solve issues on academic support, interpersonal issues concerns, transition to college, and lower-level mental health. They are well-versed in college resources and can help connect a student to the relevant offices as needed. ACs are also part of the on-call after hours team that manages acute students situations. 

House Advisers are student peer leaders embedded in the residential community with a focus on community building, developing connections with residents, student support, and resource referrals. 

Gender-Affirming Hormone Therapy

The HCC is pleased to accounce that the medical providers are now prescribing gender-affirming hormone therapy. If you already have a provider who assists you, know that the HCC providers can coordinate care with them. Please schedule an appointment to discuss your options.

An important message regarding the privacy of all Reed students

The HCC staff are governed by federal statutes in healthcare and college health, including HIPAA (Health Insurance Portability & Accountability Act of 1996) and FERPA (Family Educational Rights and Privacy Act of 1974). These acts protect the private information of students in college and their health care records. Conversations between the patient and HCC staff are private, unless the patient requests that another individual be included in the release of private information. Whenever possible, this permission must be in writing. Patient visitors and individuals accompanying the patient to the HCC are included in the purview of HIPAA and FERPA. Please keep in mind that HCC staff can neither confirm, nor deny that a student is currently being seen or has been seen at the HCC, unless a signed release of information is in the student's medical record. We ask that the Reed community and parents respect the student's right to privacy.

Come speak to our HCC medical staff about PrEP!

Pre-Exposure Prophylaxis is a pill for those at high risk for HIV. Taken daily, it can block HIV.

PrEP is the daily use of antiretroviral medications in combination with safer sex practices to help reduce the risk of HIV infection in an HIV-negative person.

The HCC medical providers would be happy to meet with you to discuss your individual situation and the options open to you regarding PrEP.

Before PrEP is prescribed, HIV testing and symptom history must exclude an HIV infection. It is to be used along with regular HIV/STI testing, as well as periodic counseling and support around adherence and sexual choices.

PrEP is recommended by the CDC and WHO as part of a comprehensive prevention approach for individuals at substantial risk of HIV infection.

For more information please visit

Useful Links

Student Health Portal
Community Wellness
Pacific Source

Contact Information

To make an appointment, please call our main number

Phone: 503-777-7281

Fax: 503-777-7209

We are located in the grey building on the west side of campus just north of 28 West (Community Safety).

Hours of Operation
Mon - Fri 9am - 5pm

We are closed from noon to 1:00pm for lunch.


Reed Counseling Hotline: 866-432-1224

After Hours Assistance
Nurse Advice Line/Community Careline: 800-607-5501

On campus: Community Safety: 503-788-6666 or 6666 from a campus phone

Off campus: Portland Police/Ambulance: 911

Diversity Mission Statement

The HCC embraces the inherent value of diversity and endeavors to promote a safe environment that respects and upholds the dignity and civil rights of all persons. We acknowledge the injustice and profound impact of discrimination and marginalization of individuals and groups. We strive to promote students’ ongoing academic, personal, and multicultural growth. We welcome dialogue of varying perspectives as we continue to expand our self-awareness and understanding of how diversity influences concepts of a holistic health and wellness practice.