Help Desk

Computing & Information Services

Microsoft Remote Desktop (MRD)

Microsoft Remote Desktop (MRD) is replacing Citrix. Follow the steps below to install and configure MRD on your Reed computer. There are two ways to set up MRD. The most common method is below. If you need to save files locally to your computer, please follow the steps to add a Desktop.

Configuring Remote Resources (the most common method)

  1. Open Self Service from your Applications folder
  2. Find "Microsoft Remote Desktop" and click Install
    MRD
  3. Once installed, open the MRD app and skip/cancel through all the prompts.
  4. Click the + sign near the top and select Remote Resources
    Screen-Shot-2019-04-24-at-1.41.27-PM.png
  5. Type in "mrd.reed.edu" and click "Find Feed"
    mrd.reed.edu
  6. At the username prompt, enter your username as "admin\username" (no quotes - replacing username with your username). Go ahead and check the box to “Store user name and password”.
    username
  7. After a successful connection, you’ll see all the available apps. Double-click the one you want to run.
    MRD Remote Resource Apps

Configuring a Desktop (useful if you need to save files locally to your computer or print to specific printers).

  1. Follow steps 1-3 above.
  2. Click the + sign near the top and select Desktop
  3. In the PC Name field, enter: mrd.reed.edu
  4. Click the Folders tab.
  5. To save files locally to your computer, check the Redirect Folders box, and click the + icon to navigate to a folder on your computer. We recommend you choose your user folder (/Users/username).add-mrd1.png
  6. If you need to print to printers already installed on your computer, click the Devices and Audio tab and check the Printers box.
    add-mrd2.png
  7. Go to the Display tab and uncheck the box Start Session in Full Screen.
  8. Click Add.
  9. Click the Desktops tab at the top and then double-click on the MRD icon.
    mrd-icon.png
  10. At the username prompt, enter your username as "admin\username" (no quotes - replacing username with your username).
  11. If you receive a certificate warning, click Continue.
  12. After a successful connection, double-click on the app you need to run from the desktop.

 Questions? Please contact the Help Desk at cus@reed.edu or x7525

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