Help Desk

Computing & Information Services

Banner 9 Tips

Banner 9 is the latest version of Banner, being implemented fall 2018 through winter 2019. This is a collection of tips that we're adding to as we implement.

Accessing Banner 9

Any web browser can be used for connecting to Banner 9.

The links to connect to Banner 9 (TEST or REAL) are on the staffapps page.

Note: if you're still using Banner 8, you still need to use "Firefox for Banner" or Microsoft Remote Desktop to connect to it.

Bookmarking Banner 9

If you prefer to bookmark the links to the Banner 9 interface, you cannot bookmark the page you get after clicking on the Banner 9 TEST (or REAL) links from the staffapps page--because it will resolve to the wrong url.

Instead, navigate to the staffapps page and drag the link you want to the bookmarks toolbar area of your browser.

For example, in Chrome or Firefox:

bookmarking Banner 9 in Firefox

Or in Safari:

bookmarking Banner 9 in Safari

Keyboard Shortcuts

This document lists Banner 8 and Banner 9 shortcuts: Banner 9 Keyboard Shortcuts

Application Navigator

Launching admin pages from the Application Navigator works a little differently than launching forms with the Banner 8 INB menus.

  • If you do not close an admin page before opening another page, they stack on top of each other
  • Using the home button on App Nav does not properly close the pages, it just hides the stack of open admin pages
  • To clear the page stack, you must revisit each open page and close it by clicking the X icon on the upper left corner, or by using Ctrl-Q
  • Open pages, and recently closed pages, appear in the Recently Opened folder on the left menu bar
  • Changes made to the key block on stacked pages do not propagate backward to previously opened pages!  Example:
If you open the pages like this:
SPAIDEN - ID 987654321
SOAAPPT - carries forward ID 987654321
SGASTDN - carries forward ID 987654321, then change ID to 123456789
SOATEST - carries forward ID 123456789
Close SOATEST - returns to SGASTDN still has ID 123456789
Close SGASTDN - returns to SOAAPPT, ID is 987654321
Close SOAAPPT - returns to SPAIDEN still has ID 987654321

 

If you return to the Application Navigator landing page using the home button at any point in that sequence, it will still be retaining the ID that was first used on SPAIDEN.

It's best to close the forms properly (X icon or Ctrl-Q), or even refresh the browser, to wipe out the pages when you change ID records just in case.

Problems Logging into Banner 9

Issue #1: "I enter my user name and password, but I don't get the Application Navigator ('Welcome to Banner') landing page."

If you have correctly provided your credentials, you can usually fix this by selecting the same Banner 9 URL from your shortcut, or the Staff Apps page. Note that simply reloading the current page will not work; you must reload the original URL you used to access Banner 9.

Issue #2: "I log in successfully and get to the Application Navigator ('Welcome to Banner') landing page, but when I try to load an admin page, I get the spinning wheel icon and the page never loads."

Click on the lock icon to end your session, then launch a new one. Most of the time, the second attempt will result in a session that will launch admin pages successfully.

Using Save and Print Option from GJIREVO

In Banner 9, when reviewing Job Submission output via the Admin Page GJIREVO, there is an option, under Tools, to "Show Document (Save and Print File)". If this is not working for you, go to the GUAUPRF Admin Page and update the "Data extract format: FILE (.csv), TEXT or WEBUTIL." line to use the "WEBUTIL" value, as shown in the following screenshot.

Note: You'll need to log out and back in before this new preference will take effect. Also, this setting will cause problems for you in Banner 8, so don't set this permission until you're no longer using Job Submission in Banner 8.

guauprf

 

Viewing Banner Version Information

  • The release version for an individual Banner admin page is displayed on the title bar at the top of the page, next to the page name (e.g., SPAIDEN)
  • Job submission objects typically print the program version in the .log output file
  • Versions for installed Admin modules can be viewed on the GUAABOT page in Banner
  • Select the "Display Installed Patch Information" on GUAABOT to see the GUIVERS page with detailed module and patch information that includes the installed Self Service modules

 

Finding the Name of the Underlying Database Field

If you're looking to find where in the database a given piece of data comes from, you may be able to see it by:
  • moving your cursor to the field in question;
  • looking at the white text on the black bottom border of the screen;
  • from the left, you'll see "EDIT", then "Record: x of x", then text that tells you block and field from which the data is coming.
  • For example, if you're in the Address tab of an Admin Page such as SPAIDEN, and have your cursor in the "From Date" field, you'll see "SPRADDR.SPRADDR_FROM_DATE [x]" where the first "SPRADDR" is the name of the block (often also the table name) and the information after the period is the field name "SPRADDR_FROM_DATE". The number in parentheses is the number of the record you're on.

 

 

 

 

 

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