Gmail at Reed: Frequently Asked Questions
This page provides answers to common questions about Gmail at Reed. The following questions are addressed below (click on the question to see the answer, or scroll down to browse all the answers):
- How do you forward emails on IRIS?
- What are Gmail's sending restrictions?
- What is the 'All Mail' folder in Gmail?
- Why am I not receiving e-mails anymore when I send them to myself?
To set up email forwarding, log into IRIS, go to the "Email Preferences --> Delivery" page (here) and type in the address you'd like your mail forwarded to under "Deliver my mail to another account". Ta-da! all mail sent to your Reed email address will now arrive in the inbox of the address you've specified!
Gmail places some restrictions on sent mail. A comprehensive list can be found at http://support.google.com/a/bin/answer.py?hl=en&answer=166852
- 2000 messages per day
- 2000 Reed recipients per message (or 500 external)--when using the web version
- 99 recipients per message when sending from a mail client like Thunderbird or Apple mail
- 10,000 total recipients per day
The All Mail folder contains ALL of the emails that currently exist on your account. This means that it contains emails that are in all your other folders, including your Inbox, Spam, Sent Mail, and even Trash. What the All Mail folder doesn't include are the emails that have been permantly removed from Trash and wiped from the email account.
If you want to know more about how to hide the All Mail labels or other labels in Gmail, click here.
You may notice that, upon sending an e-mail to yourself or including yourself as a CC on a message, you don't actually get the e-mail response back in your inbox! This may be because you're sending an e-mail from your primary username to an nickname/alias username. For example, if your name is Joe Doe, your primary username might be firstname.lastname@example.org. However, you might also have aliases like email@example.com, or firstname.lastname@example.org. If you send it from email@example.com to firstname.lastname@example.org, you won't see the message in your inbox. It does make a copy of the message in your "All Mail" folder, but in order to make sure you're sending messages from the alias you want (email@example.com rather than firstname.lastname@example.org) AND get the message back in your inbox when sent to yourself, you need to add the alias in Gmail. Follow our instructions here for help getting this set up.