Remote Teaching & Learning

Computing & Information Services

For students

Classes at Reed are shifting forms in a number of ways in response to the COVID-19 pandemic. Whether you are taking a course in person or connecting remotely, watching lectures asynchronously or engaging in a small group Zoom discussion, technology will play a central role in your learning.

Below are some notes on the technical aspects of what you may need for the 2020-2021 academic year. If you have questions, get in touch at If you encounter a system that is not working as expected (e.g. Moodle, Zoom), check the CIS status page for outage news or contact us.

Covering basic technology needs

Technology for courses and beyond

Traveling and maintaining connectivity

Accessing computer hardware

Students at Reed use computers in almost every area of the curriculum, and this will be especially true during the current academic year. Every student should have a laptop with a currently supported operating system, capable of running Microsoft Office, email, modern web browser, and Zoom. (For more details, see technical recommendations from CUS.)

If you do not have access to a computer, Reed may be able to help. Read more about the Student Technology Equipment Program, or contact Tony Palomino ( to discuss your situation and make arrangements.

Accessing software

Campus computer labs, known as information resource centers (IRCs), will not be open for the 2020-2021 academic year due to COVID-19 concerns. However, much of the specialized software normally provided in the IRCs will be available through our virtual computer labs, accessible to all students, faculty, and staff.

In addition to the virtual labs, many commonly-used programs are accessible at

If you are in need of specialty software to complete your thesis or coursework, get in touch with us at

Internet access

You will need access to a stable internet connection to access remote learning. Note that common places to access public or shared wifi (i.e. coffee shops, libraries) may or may not be safely accessible. Some internet service providers may be reduced-cost internet access, with options varying depending on your location. Zoom support provides bandwith requirements as well as tips for improving WiFi connection issues.

Accessibility concerns

Remote learning may involve technologies and modes of learning that are new to you. If you have concerns, get in touch with your professor and with Disability & Accessibility Resources.

Courses online via Zoom and Meet

Your courses may be staying connected using technologies like Zoom and (Google) Meet. Read through our guide to Zoom and Meet. Videoconferencing requires a stable internet connection. If you anticipate issues with this, get in contact with your professor and share your concerns.


Many courses at Reed use Moodle. Depending on the course, you might find a syllabus, e-reserves, assignment dropboxes, quizzes, and other materials and activities on the Moodle course page. If you are new to Moodle at Reed, we have a short introduction to get you started.

Staying connected outside of class

Within Reed’s Google domain, you can use Google Meet to connect with others over video. Schedule meetings with classmates (“add conferencing” on your Google Calendar invites), collaborate via screenshare, and chat with your friends. 

You can also create a free Zoom account (we recommend using the Sign in with Google option using your address). For more on both of these technologies, see our guides to Zoom and Meet

Maintaining access to your Reed email

If you are traveling to a country where access to Google services is blocked, you can set up an alternate email address. Once you’ve done this, your Reed email will be forwarded to your chosen email address.

Please note that even if you can access your Reed email via fowarding, you will still not be able to access other Google services, such as Google Docs, Google Drive, or other Google Apps for Education. If your course requires use of these services, contact your professor as soon as possible to make alternate arrangements.

Zoom in China

Reedies in China may have issues using links with or in the address. We recommend two solutions for using Zoom while in China.

Option one: navigate to and enter the meeting ID in their web browser to join the meeting. 

Option two: visit to download the official Chinese version of Zoom’s software. This version of the application routes back to Chinese servers, so Reedies should only use it while in China, and use the version while in the United States. 

Please contact with any issues accessing remote teaching and learning materials.