Novel Coronavirus (COVID-19) Prevention & Response

President Bilger established a Reed COVID-19 task force in February 2020 charged with implementing recommendations made by government and public health authorities. The rapidly unfolding circumstances related to the coronavirus pandemic have required all of us to make decisions and then revise them with a great deal of speed. At every turn, Reed is doing what is within our power to safeguard the health of all individuals in our community. The goal is to reduce person-to-person interaction and slow the transmission of COVID-19. Over just a few weeks, the college implemented major social distancing measures that have changed its daily operations. During this unprecedented time, we remain committed to maintaining Reed’s distinctive academic program.

Communications sent to the community are listed on our website. You will find answers to frequently asked questions in the section below. Here are the major points:

  • The college has and will continue to comply with the directives, including workspace restrictions, set forth in the Executive Orders issued by the State of Oregon and guidance provided by the Oregon Health Authority and the Centers for Disease Control and Prevention (CDC).  
  • Classes will be held online following spring break, from March 30 through the end of the spring semester.
  • Classes will continue to the fullest extent possible so that students can continue their coursework and make progress toward fulfilling graduation requirements. 
  • Students were asked to leave campus for the remainder of the semester as soon as possible after in-person classes concluded on Tuesday, March 17, and no later than Friday, March 27, at 5 p.m.
  • Students were invited to petition to stay on campus due to special circumstances that prevented them from leaving campus by March 27. Approximately 150 petitions were granted, and those students will be allowed to remain on campus.
Should you have questions or suggestions for the COVID-19 task force, please send email to coronavirusquestions@reed.edu.

Frequently Asked Questions 

General

How is Reed College monitoring the COVID-19 pandemic?

College officials have been monitoring the novel coronavirus pandemic (known as COVID-19) since it was first reported. President Bilger established a Reed COVID-19 task force charged with implementing recommendations made by government and public health authorities, including the Centers for Disease Control and Prevention (CDC), Oregon Health Authority (OHA), and Multnomah County Health. In addition to following CDC guidelines, the task force is responding to situations that might be unique to Reed. Leading this task force are Vice President for Student Life Mike Brody and Vice President for College Relations Hugh Porter. Should you have questions or suggestions for the task force, please email coronavirusquestions@reed.edu.

Governor Brown has convened a Coronavirus Response Team (CRT) tasked with coordinating state and local agencies and health authorities in preparation for the response to the virus. Members of the Reed COVID-19 task force are participating in meetings and coordinating with the CRT. The college is also following OHA's public health recommendations for response to COVID-19 cases in Oregon schools.

The Reed COVID-19 task force is meeting every Tuesday. A senior-staff-level subset of the task force is meeting Monday through Friday at 8 a.m. Additionally, members of the Reed COVID-19 task force are participating in conference calls for Oregon higher education institutions led by Oregon Higher Education Coordinating Commission, Oregon Health Authority, the Office of Emergency Management, and other members of the CRT.

Answer updated March 15, 2020, at 12:30 p.m.

Is Reed aware of students, faculty, or staff who have COVID-19?

To our knowledge, no one within the Reed community has COVID-19.

Answer updated March 23, 2020, at 8 p.m.

How will community members learn more about Reed’s response to COVID-19?

Ongoing updates related to COVID-19 planning and response will be shared with the Reed community by email on this page.

Answer updated March 20, 2020, at 5 p.m.

If I have specific questions or suggestions for the task force, whom should I contact?

Please email questions and suggestions for the COVID-19 task force to coronavirusquestions@reed.edu.

Answer updated March 15, 2020, at 12:30 p.m.

Prevention

Will Reed implement a more stringent cleaning and sanitizing plan for the campus? If so, what will that entail?

Custodial staff implementing emergency cleaning protocols for high-touch surfaces in all areas. This involves daily disinfecting of door knobs, light switches, counters, and seats as well as regular daily high-touch surfaces, e.g., faucets, toilets, and other restroom fixtures. On March 2, 2020, custodians began implementing a high-level disinfection regime for all high-volume activity areas, such as the sports center weight room and dining facilities, focused on high-touch fixtures, e.g., tables, chairs, workout equipment, mats, and drinking fountains. Our E23 cleaning solution is approved to use against COVID-19, and staff are trained to apply it with proper dwell times for effectiveness.

Facilities staff have been instructed to use personal protective equipment and to change their cleaning materials frequently in order to minimize the spread of germs and bacteria. All staff have been instructed to cover their cough, wash their hands frequently for 20 seconds with soap and water, and stay home if they have symptoms, especially fever. This is particularly important for staff working in high-contact areas, such as the residence halls.

Facilities staff have made contact with several area vendor services to provide help should we need assistance with more intense cleaning regimes that cannot be provided in-house. Deep cleans for areas such as the HCC and residence halls can be conducted by outside vendors with which we have ongoing relationships. This, however, could become more taxing if an outbreak occurs in the metro area, as these vendors have limited capabilities.

Answer updated March 13, 2020, at 2 p.m.

How can community members access face masks?

Reed’s HCC has surgical masks available at no charge to students who have respiratory symptoms. They can be worn to reduce the likelihood of transmitting the illness to others. Surgical masks are not known to provide an effective barrier against contracting COVID-19.

Answer updated March 13, 2020, at 2 p.m.

What is the availability or acquisition path for protective gear?

We currently have an ample supply of personal protective equipment (hooded coveralls, N-95 respirators, full face shields, protective eyewear, etc.) for staff required to care for infected students and staff who are responsible for environmental infection control. The CDC does not recommend the wearing of masks for individuals who are not experiencing a respiratory illness. In order to conserve these resources, procedural/surgical facemasks are being reserved for individuals who are currently experiencing symptoms of a respiratory illness.

Answer updated March 13, 2020, at 2 p.m.

Does Reed provide free access to sanitizers around campus?

There are sanitizing stations around campus. In addition, individual offices have supplies. We increased availability of sanitizer in highly frequented areas. Additionally, the facilities office has a supply of sanitizing wipes and individual hand sanitizers on hand. We will distribute and monitor sanitizers according to need and requests.

Answer updated March 13, 2020, at 2 p.m.

Are there special precautions or advice for immunocompromised community members?

You should call your medical provider to get medical advice and determine if you need accomodation.
 
Community members who are immunocompromised should also follow current guidance relating to the prevention of illness and be mindful of their own health status, obtaining care quickly when needed and requesting accommodation when necessary.

Answer updated March 13, 2020, at 2 p.m.

Will visitors to campus or community members returning to campus be screened for potential symptoms or exposure?

Because COVID-19 is difficult to detect, especially in its early stages, screening visitors would not be effective.

Answer updated March 13, 2020, at 2 p.m.

Travel

Will Reed restrict travel?

Yes.

All college-funded travel, both domestic and international, is suspended through April 12 unless approved by a vice president.

The college will continue to closely monitor and adhere to CDC recommendations as well as advice from the US Department of State and other government agencies.

Answer updated April 1, 2020, at 11 a.m.

Events

Will Reed cancel campus events?

Yes.

On March 23, 2020, the State of Oregon issued a statewide Executive Order to “Stay Home, Save Lives." In compliance with this executive order, all events at Reed are canceled or postponed until further notice.

After surveying seniors, families, and faculty, President Bilger and members of the COVID-19 task force made the decision to postpone Commencement 2020 and host an in-person Commencement ceremony at Reunions 2021. The college will communicate with seniors frequently over the coming months as Commencement plans become more detailed and certain.

Reunions 2020 has been canceled. Currently, virtual events during Reunions weekend (June 12–13, 2020) are being considered. As well, in-person class celebrations may be rescheduled for Reunions 2021. Alumni are invited to share feedback on the direction of Reunions 2020 by completing this survey and attending an alumni video chat. More information about Reunions is available on the alumni programs website.

If you have further questions about a specific campus event, please contact the office in charge of the event or the conference & events planning office.

Answer updated April 1, 2020, at 11:30 a.m.

Do our current contract agreements cover cancelations due to COVID-19?

When working with a vendor, speaker, or guest of Reed College, our standard contracts include Force Majeure clauses that protect the College due to event cancellations due to circumstances beyond our control, which include public health emergencies such as COVID-19.

Updated March 13, 2020, at 4:30 p.m.

New and prospective students

Will Reed’s admission office make changes to on- and off-campus admission programming?

Yes. 
  • On-campus information sessions, tours, and class visits have been suspended indefinitely.
  • Junior Visit Day, scheduled for Friday, March 27, is postponed.
  • Reed Admit Days, scheduled for Monday, April 6, and Friday, April 17, are postponed.
  • All Admitted Student Receptions are postponed.
  • Junior Scholars who have not yet visited are invited to reschedule for fall 2020.
  • Overnight stays will be canceled for the remainder of the school year.
We understand making a college decision is one of the most important activities in which you’ll participate. While a campus visit is often a way for you to get to know us, we will offer alternative methods to connect with the Reed community online.

Our staff is on call to answer your questions at 503-777-7511 or admission@reed.edu.

Answer updated March 15, 2020, at 12:30 p.m.

Academic schedule and classes

How will classes transition to online instruction and what is the new academic schedule?

Classes will be held online from March 30 through the end of the spring semester. Classes will be taught remotely using tools like Moodle, Google Apps for Education, Zoom, Meet, etc. 

We recognize that specific academic circumstances, including access to a computer, internet technology, equipment, and other resources, may present special challenges for some students. We will work with students on a case-by-case basis to ensure that they are able to complete their coursework. 

Students will hear from their professors about how to complete coursework for courses that require specialized laboratory or artistic spaces or equipment or other resources not available off campus.

Individual tutoring will be offered online.

Should you have questions related to Reed’s transition to online instruction, please contact coronavirusquestions@reed.edu.

Answer updated March 20, 2020, at 5 p.m.

Has the college reviewed attendance and sick leave policies for students to discourage the use of perfect attendance awards and incentives?

Yes. Faculty members will allow for—and enable—appropriate absences for students who are unwell.

Answer updated March 20, 2020, at 5 p.m.

Can I add or drop a class remotely?

Yes. The registrar’s office will accept scanned forms and requests by email that include the student's name, ID number, current semester, course code, course title and final number of enrolled credits. Friday, April 17, is the deadline to withdraw from a spring semester class or change to credit/no credit.

Students should email requests to registrar@reed.edu, the instructor, and the adviser. The instructor and adviser should "reply all" with their approval. If the change brings the student below three units, the email will be forwarded to student life and financial aid so they can follow up as appropriate.

Question updated April 2, 2020, at 9 a.m.

Can I declare my major remotely?

Yes. The registrar’s office recognizes that it will be difficult (if not impossible) to obtain adviser signatures, so they will accept email approvals.

Students should email a PDF of their completed form to their adviser, copying bradley@reed.edu, with “Declaration of Major” in the subject line. If the adviser approves, they should forward the message (including the PDF) back to bradley@reed.edu and cc the student. This way, the registrar will have verification of the form approval and the student will have verification that their form has been approved.

A useful resource for completing the major declaration form can be found on the registrar's office website.

Please contact Ben Bradley at bradley@reed.edu with any questions.

Answer updated March 26, 2020, at 5:30 p.m.

How have the restrictions changed for taking a course Credit/No Credit?

The restrictions for taking a course Credit/No Credit (rather than for a letter grade) have been expanded. More information can be found in the communication sent to students on March 27.

Question updated April 2, 2020, at 9 a.m.

I need PE credit in order to graduate on time. Will I be able to earn it remotely?

All in-person physical education classes are canceled for the remainder of the spring semester. Students who need PE credit in order to graduate on time—spring graduates who need 1 PE/CE credits, fall graduates who need 3 PE/CE credits, and juniors who need 5 PE/CE credits—may complete one PE credit this spring by working with Athletics, Fitness & Outdoor Programs to exercise and keep a fitness log.

Below is more information about the remote PE option. 

  • The remote PE option is only available to juniors and seniors who need to earn PE credit this quarter in order to graduate on time. 
  • The remote PE option is a self-directed PE course that will allow eligible students to receive one PE credit. 
  • The minimum requirement of the remote PE option is two 45-minute workout sessions per week. This is a six-week session, so 12 workouts must be completed by May 3. Students can retroactively log workouts completed after March 16 (the start of the fourth PE quarter). Students can miss a total of two workouts in this six-week session and still receive PE credit.
  • Students completing the remote PE option must log workouts in this fitness log. All workouts must be logged by May 3, 2020. Staff in Athletics, Fitness, and Outdoor Programs will track data weekly.
  • Students can complete any type or format of physical workout. The goal is to be active for 45 minutes per day at least twice a week. Many online workouts can be completed with no equipment.

If you have additional questions about the remote PE option, please contact Athletics, Fitness & Outdoor Programs.

Question updated March 30, 2020, at 5:30 p.m.

Academic support

What do I do if I need academic support during this time?

Reed realizes that tutoring is an important resource for many of our students. Tutoring will continue to be available to students for the remainder of the spring semester.

Remote appointments with individual tutors can be booked through the tutor list (Kerberos login required).

Drop-in tutoring will resume after spring break via Google Meet. We anticipate that the drop-in schedule will be nearly complete by March 30, but it may take additional time for all tutors to schedule shifts. Please bear with us as we finalize the schedule.

Academic coaching remains available to all students via phone or Meet. Whether students are seeking help with accountability in changed circumstances, developing new study skills, or reinforcing pre-college quantitative skills, coaching staff are here to help. Check out our areas of specialty and book an appointment on our coaching page.

Finally, students can read up on academic skills, strategies, and resources for working remotely on our revised study skills resources page.

Answer updated March 20 at 2:30 p.m.

International students

Is there specific guidance for Reed's international students?

International students will be able to maintain their student visa status while taking full-time online classes. SEVIS records will remain in active status as long as you remain enrolled in your courses and make normal progress.

Answer updated March 15, 2020, at 12:30 p.m.

Should I get a travel signature before returning home?

Check the date of the last signature on your I-20 or DS-2019 form. If your last signature will be less than a year old at the time of your next reentry into the US, you do not need a new travel signature. Travel signatures are valid for one year.

If your travel signature will be more than a year old by the time you plan to reenter the US, contact ISS at least 14 days before your flight, and we will mail you a new I-20 with an updated travel signature to use for your reentry.

Answer updated March 15, 2020, at 12:30 p.m.

What about my visa?

If you plan to leave the country and your visa will expire while you are outside the US, you will need to make plans to renew your visa before returning for the fall semester or beginning your Optional Practical Training (OPT). The college recommends that you consider wait times for appointments at your nearest embassy before deciding to leave the country.

Answer updated March 15, 2020, at 12:30 p.m.

What happens to my Optional Practical Training?

You must be physically present in the US at the time you apply for OPT. You can leave while the application is pending. If you have not yet applied for OPT and plan to leave the US, please contact Dana Lawson in the International Student Services Office (ISS) to complete your application before you depart. 

If you have already applied for OPT, you should not have a problem reentering the US before graduation since your I-20 form will still be valid. Remember that you must have all the required documents when reentering the US. If you want to reenter the US after graduation, you must have received your OPT approval from USCIS. A student who has graduated may not be allowed to reenter the US if the OPT application is still pending at USCIS. Please consider where you requested that your EAD card be sent. If you will no longer be at that address, please consult ISS. If your EAD card will be sent to the ISS office, we can send it to your address abroad once it is received.

Answer updated March 15, 2020, at 12:30 p.m.

How do I file taxes once I have left the US?

You can file your taxes outside the country. You can use Sprintax, print and sign the forms, and mail them.

Answer updated March 15, 2020, at 12:30 p.m.

Who should I notify before I leave Reed?

You are required to report any changes in your address to the International Student Services office (ISS) within 10 days of the address change. Please update ISS regarding any change to your physical address before the 10-day deadline. If you decide to move off campus or stay elsewhere in the US or Portland with friends or family, please contact ISS at dlawson@reed.edu to provide us with your new address. This includes any changes of address over the summer.

Answer updated March 15, 2020, at 12:30 p.m.

Whom should I contact with questions about my F-1 or J-1 student status?

Contact Dana Lawson in the International Student Services office (ISS) with any questions. Dana is available by email, video, or phone call to answer your questions.

Answer updated March 15, 2020, at 12:30 p.m.

Study abroad

How are study abroad programs impacted?

Reed College does not run its own study abroad programs; Reed students are enrolled in study abroad programs run by other institutions. We rely on these institutions to determine and implement appropriate measures in emergencies.

Reed works with students whose programs have been canceled on a case-by-case basis in an effort to mitigate the impacts on students’ academic progress. Whenever necessary, Reed also contacts programs that are closing to advocate fair outcomes.

So far, programs that have been closed are making up coursework electronically.

If a program is canceled mid-semester, it is important to know that students from these programs cannot return to Reed for the balance of the semester. It is too late to join classes in progress, and we do not permit students who are not enrolled to live on campus.

Answer updated March 13, 2020, at 2 p.m.

For students studying abroad, will Reed try to repatriate them or protect them in place, and if so, how?

Reed College does not run its own study abroad programs; Reed students are enrolled in study abroad programs run by other institutions. For this reason, Reed will not repatriate students who are studying abroad. Rather, the institutions responsible for the individual programs will determine and implement appropriate measures in emergencies. In addition, the college is communicating with students about precautionary measures. Reed College study abroad students are required to have Reed’s health insurance coverage or comparable coverage on another policy; they are not allowed to rely on the local healthcare system.

Answer updated March 13, 2020, at 2 p.m.

What recommendations does Reed have for students who travel independently while on a study abroad program?

Reed College strongly recommends that everyone reconsider and limit personal travel to countries to which the CDC has attached a Level 3 Travel Health Notice (“avoid nonessential travel”) due to COVID-19. Students who are traveling should take precautions in terms of dealing with disruptions to their expected plans: they should let their program know, in writing, when and where they are traveling; they should travel with their passport, visas, and insurance documents; they should travel with additional supplies of any necessary prescription medications in their original packaging; they should travel with a cell phone and check their email regularly; and if they experience COVID-19-like symptoms (fever, coughing, shortness of breath), they should seek medical help and notify their program immediately.

Answer updated March 13, 2020, at 2 p.m.

Financial issues for students

What resources are available for students experiencing financial emergencies due to COVID-19?

The college is committed to supporting students who are experiencing financial difficulty or incurring additional expenses as a result of COVID-19. Students who are experiencing financial insecurity should contact the financial aid office.

Reed College Emergency Loan and Emergency Funds may be available to support students who have short-term or one-time needs due to disruptions caused by COVID-19. Students can apply online

Answer updated March 16, 2020, at 1:55 p.m. 

What would happen to student financial aid if the college were to close temporarily or if a student were to become ill or quarantined and could not attend classes?

Students would continue to remain eligible for any financial aid they receive through the college. In addition, as a result of COVID-19, the Department of Education’s Federal Student Aid Office recently released guidance that provides schools much greater flexibility in administering federal financial aid programs (Pell, SEOG, Federal Direct Loans, and Federal Work-Study). If you have questions, please contact Reed’s financial aid office.

Answer updated March 15, 2020, at 12:30 p.m. 

What resources are available for students concerned about travel expenses during spring break?

For the COVID-19 pandemic, Reed College Emergency Loan and Emergency Funds are available to support students who experience financial challenges associated with travel from Reed to go home at the beginning of spring break. Students can email coronavirusquestions@reed.edu to start the fund request process.

Answer updated March 15, 2020, at 12:30 p.m. 

Medical services and insurance

What should a community member do if they experience COVID-19-like symptoms?

Community members who experience symptoms consistent with COVID-19 should contact their medical provider and follow CDC guidance.

Answer updated March 30, 2020, at 6 p.m.

Will the Health & Counseling Center (HCC) continue to be available for students?

The HCC will continue to provide services for students Monday through Friday, from 9 a.m. to 5 p.m. (closed noon to 1 p.m.). To encourage social distancing, the HCC will be temporarily transitioning to telehealth appointments, which means using phone or encrypted video (Zoom) for the majority of visits. For your health and ours, we ask that you do not come to the HCC without first calling to make an appointment. We will work with you to decide if a visit is needed and whether or not it can be accomplished via telehealth. If you have left Oregon, our providers will help connect you to resources in your community, as their licenses do not allow them to work with individuals who are living out of state.

Telehealth appointments will work in the following way:

  • When you make an appointment for a medical or counseling visit, you will receive a message in the Student Health Portal.
  • In that message, you will be given a Zoom meeting link with your appointment time.
  • You will have the option to call in via telephone or via Zoom video. If calling in via telephone, dial the phone number in the Zoom invite and use the corresponding PIN number.
If you get sick and you have a fever (100.4°F/38°C or higher), a cough, or trouble breathing, take the following steps:
  • Call the HCC (at 503-777-7281) or your personal physician to discuss your symptoms. Your healthcare provider will provide guidance about where best to seek care.
  • Isolate yourself and avoid contact with others.
  • Follow CDC Guidance for what to do when you are sick.
  • If you are still living on campus and receive a positive COVID-19 test result at another facility, we ask that you please inform the HCC immediately and isolate according to CDC guidance
The following after-hours and 24/7 resources are available to you:
  • After-hours nurse advice care line (please be patient as there will likely be a wait time): 800- 607-5501
  • 24-Hour PacificSource NurseLine (for students on the Reed student health plan through Pacific Source): 855-834-6150
  • 24/7 Reed counseling hotline: 866-432-1224
  • Community safety: 503-788-6666 or 6666 from a campus phone
  • Portland Police/Ambulance: 911

Please visit the HCC web page for more information.

Answer updated March 30, 2020, at 6 p.m.

Will the Health and Counseling Center (HCC) provide COVID-19 testing?

As of March 11, 2020, the Oregon Health Authority (OHA) has lifted restrictions for COVID-19 testing. Reed's Health and Counseling Center (HCC) plans to offer COVID-19 testing, but due to a shortage in testing supplies we currently do not have a date as to when testing will be available. The HCC continues to work with our reference LabCorp in acquiring testing supplies as they become available.  

Answer updated March 23, 2020, at 8 p.m.

How do I find out more about on-campus Health and Counseling for students?

Learn more about Reed's Health and Counseling Center (HCC) for students by visiting the HCC website. Other health and wellbeing resources for students include:

Answer updated March 15, 2020, at 12:30 p.m.

How will the common cold be operationally distinguished from COVID-19?

Medical decision-making is based on the symptoms that a person is presenting, the severity of the illness experienced, and the coexistence of other medical conditions and risk factors. Community members who exhibit fever, cough, or shortness of breath should seek medical attention for a determination of whether the threshold for testing for COVID-19 has been met.

Answer updated March 13, 2020, at 4:00 p.m.

Will the Reed Student Health Insurance Plan cover students when they are back home?

Yes, students will continue to be covered when they return home. Students can find in-network providers through PacificSource. Students should always ask both the facility and physician to confirm that they are in-network.

Question updated March 16, 2020 at 7:17 p.m. 

Student work

How will this change in Reed’s operations affect students who work on campus?

On Sunday, March 15, Reed announced that classes would be held online and that students would need to petition to remain in residence on campus.  

When possible, student-work supervisors will provide alternative ways for students to work. Student workers are eligible to use accrued Oregon Paid Sick Leave for hours that they were scheduled to work during a closure or that they missed due to illness. 

Students with a financial aid work award who are unable to work during the remainder of their award due to a departure from campus or canceled shifts may receive a payout for their remaining scheduled hours up to the amount of their maximum work award. Additional details will be provided to students with work awards via email. 

Instructions for using sick leave can be found in the Student Worker Handbook.

Answer updated March 26, 2020, at 11:30 a.m.

Food services

What protections will the college implement in terms of food service and food handling?

Reed is working closely with Bon Appétit (BA), the college's food service provider. The following measures have been implemented. 

  • Increased daily messaging to staff about personal hygiene and handwashing protocols. 
  • Implemented the use of Diversey Oxivir TB disinfectant on frequently touched surfaces.
  • Closed the scrounge for the remainder of the spring semester.
  • Expanded the hours of and food available at the Reed Community Pantry.  
  • Suspended the use of personal reusable cups as a precautionary measure. During this time, BA will not charge for a paper cup.
  • Closed the Commons dining room—Commons will be providing take-out service only for the remainder of the spring semester.
  • Stopped accepting cash payments in Commons for the remainder of the spring semester.
  • Posted signs around campus that reiterate the importance of social distancing, including maintaining a distance of at least three feet in Commons.
  • Eliminated all self-service items (salad bar, pizza, etc.) in an effort to limit cross-contamination and will now only provide food, beverages, and condiments served by a BA employee. Utensils, napkins, and other accoutrements, such as lids, stir sticks, and straws, will also be provided by BA employees. Read more about this switch to full service and where items will be located.
Question updated March 26, 2020, at 6 p.m.  

Will Bon Appétit, Reed's food service provider, extend hours during spring break?

Yes. There will be extended hours compared to previous years.

Answer updated March 13, 2020, at 12:30 p.m. 

Are plans in place for feeding students who are self-isolating—whether or not they are on the Reed meal plan?

Yes. Reed will provide meal service for all self-isolating students who live on campus. Bon Appétit has confirmed that it has processes in place to provide food for such students. Meals can be ordered through the wellness meal delivery form.

Answer updated March 27, 2020, at 10 a.m. 

Student housing

What if I am interested in summer housing at Reed?

We are currently evaluating the options and process for summer housing and will share information as it becomes available.

Answer updated March 15, 2020, at 12:30 p.m. 

What is the process for room registration for 2020–21?

Residence life will be sharing more information about the 2020–21 housing selection process at a later date. Please stay tuned.

Answer updated March 15, 2020, at 12:30 p.m. 

Spring break

How is COVID-19 impacting spring break for students?

Reed's spring break will start early. Classes are canceled March 18–20. Classes and exams will be rescheduled. Faculty will use this time to prepare for online instruction. After spring break, all classes will be held online.

Answer updated March 17, 2020, at 8 p.m.

Library

Will Reed library services change and can a community member access services remotely?

For more information about the Reed library, please visit their website.

Answer updated March 15, 2020, at 12:30 p.m. 

Business office

Will I receive a refund for room and board charges?

Room and board base charges for students moving off campus will be prorated. Initial charges posted to the business office account will be reversed and the prorated fees added. All students on campus were asked to fill out a form and indicate their move-out date. The move-out date on that form will be used to prorate the room and board base charges.

Students who have moved off campus will have their board plans deactivated on March 27 at 5 p.m. Any unused board or board add-on points at the time of deactivation on March 27 will be credited in full.

Due to the extraordinary nature of the current situation and as a way to further assist students, the college has made a one-time exception to policy and will not reduce financial aid due to changes in living arrangements this semester. Normally, financial aid is reduced if a student moves off campus.

Not all room and board credits will result in a refund—it will depend on your business office account balance before the charges are prorated. You can check your account balance online in Student Account Center.

Please email the business office at business-office@reed.edu with any additional questions.

Answer updated March 25, 2020, at 3:30 p.m.  

How do I notify the college that I moved out earlier or later than I originally reported?

Please email residence life at res-life@reed.edu with your correct move-out date.

Answer updated March 25, 2020, at 3:30 p.m.

How is the room and board base refund calculated?

The college is using the Department of Education's (DoE) daily refund schedule, which does not include spring break. As a result, the refund percentage of 46% for the first day of the break (March 20) is the same as the last day of the break (March 29). Below is an excerpt of the DoE’s refund schedule:

Date Moved Off Campus = Refund %

March 12 = 54%
March 13 = 53%
March 14 = 52%
March 15 = 51%
March 16 = 50%
March 17 = 49%
March 18 = 48%
March 19 = 47%
March 20–March 29 = 46%
March 30 = 45%

Answer updated March 25, 2020, at 3:30 p.m.

When will I receive my refund for room and board charges?

Students moving off campus will be issued a room and board refund. A statement will be emailed by April 3 indicating your adjusted balance. You may reply to the email with instructions of how you would like the amounts refunded, e.g. direct deposit (preferred), check, credit applied to future charges, etc. 

Please email the business office at business-office@reed.edu with any additional questions.

Answer updated March 19, 2020, at 8:30 a.m.

Will the cashier’s window be open?

No. Due to health and safety concerns, the business office cashier will be working remotely beginning March 23. Below, please find more information about specific cashier services.

Honored citizen TriMet passes: please email the card number on the back of your TriMet pass and your Reed ID number to business-office@reed.edu. We will load your card with the available month’s pass. There is no charge for this.

Student adult TriMet passes: using your Reed email account, please email the card number on the back of yourTriMet pass and Reed ID number to business-office@reed.edu. We will load your card with the available month’s pass and charge $50 to your business office account. You can pay this charge through the “Make a Payment” option on our site or drop a check in our mailbox near the faculty lounge on the third floor of Eliot Hall. Our mailbox is marked with green tape.

Faculty and staff adult TriMet passes: using your Reed email account, please send an email to business-office@reed.edu with the card number on the back of your TriMet pass, your Reed ID number, and written authorization to deduct $50 from your next paycheck as payment for the pass.

Retiree healthcare payments: at this time, we kindly request that payments be made by check and mailed to the college.

If you have an emergency need for cashier services, please contact Sheila Johnson at johnsosh@reed.edu.

Answer updated March 26, 2020, at 10:30 a.m.

Will the disbursement process be impacted?

Yes. After March 23, the business office will process one check run each Friday. Disbursement forms and all backup documentation should be emailed to Delana Libbus at libbusd@reed.edu and cc'd to Irene Lyczko at lyczko@reed.edu. Emailed forms received prior to 5 p.m. on Wednesday will be processed in the Friday check run.

You may also drop paper forms off in the business office box in Eliot Hall. Disbursements received prior to 5 p.m. on Wednesday will be processed in the Friday check run.

In case of an emergency need for a non-payroll check, please contact Irene Lyczko at lyczko@reed.edu.

Answer updated March 26, 2020, at 10:30 a.m.

I need to pay a vendor or submit a disbursement request form for a student, faculty member, or staff member. If I am working remotely, how do I get the paperwork to the business office?

Faculty and staff who are working remotely should email disbursement requests or invoice vouchers to Delana Libbus at libbusd@reed.edu and cc Irene Lyczko at lyczko@reed.edu. Faculty and staff who are working from campus can submit hard copies to the business office mail box in Eliot Hall.

Answer updated March 26, 2020, at 10:30 a.m.

How do I reconcile my P-card statement and submit materials to the business office by the deadline if I am working remotely?

Reconciliations can be completed online. The deadline for reconciling March 15 P-card statements is midnight on Saturday, March 21. (Be aware that the cycle closes on Monday, March 17.) Assigning the org number, account number, and description are the most critical steps.

P-card statement approvers will need to coordinate with their cardholders on how to get these envelopes completed with all paperwork included. Cardholders can send receipts and a copy of their statement to their approver by email. Please do not email receipts or email approvals to the business office.

Completed P-card envelopes should be delivered to the business office by 5 p.m. on Tuesday, March 31. Cardholders can deliver batches in person or place these in our mailbox in Eliot Hall; they can also be sent via inter-campus mail. Please direct further questions to Irene Lyczko at lyczko@reed.edu.

Answer updated March 13, 2020, at 4:30 p.m.

My department had a speaker scheduled to come to campus, but the event was canceled either by Reed or the speaker. Should I still pay their fee or reimburse their pre-arranged travel expenses (e.g. airfare) even though they did not come to campus?

If possible, the speaker should be rescheduled and any travel credits issued should be applied accordingly. If it is not possible to reschedule, the budget manager has discretion reimburse for any travel expenses incurred and/or the speaker’s fee. Additional funding will not be provided nor will any unused funds be rolled forward to next fiscal year.

Answer updated March 13, 2020, at 4:30 p.m.

Sports Center

Will the sports center stay open?

The Reed sports center closed at noon on Wednesday, March 18. It will reopen when possible in conjunction with relevant guidelines.

The college also closed the Reed ski cabin in Government Camp on Monday, March 16.

Answer updated March 20, 2020, at 11 a.m.

Computing & information services

What computing & information services support is available?

Computing & Information Services put together a page of resources for students, faculty, and staff. Here you will find answers to questions regarding computer and telephone needs.

Answer updated April 1, 2020, at 5 p.m.

Bookstore

Will the bookstore ensure that students have access to materials they need to complete their courses?

In the transition to online learning, some students will lose access to course materials that they previously shared with classmates or instructors or accessed through the library. The Reed Bookstore is partnering with VitalSource, a digital course materials provider, and other publishers to launch VitalSource Helps, a program that will provide access to e-books for Reed students and faculty through May 25. Students can access these materials at bookshelf.vitalsource.com

Answer updated March 16, 2020, at 11:45 p.m. 

Mail services

Is mail services open?

Beginning April 6, mail services will be open Monday through Friday from 9 a.m. to 2 p.m.

The customer service window will be open from 11 a.m. to 2 p.m. Because only one person will be on staff, the window may be closed for brief periods during this time for errands. Please continue to maintain six feet of distance while waiting in line and at the service window.

The mail services cash register is closed. To reduce close contact between staff and customers, mail services will charge shipments and postage through department accounts only.

Currently, there are no regular delivery and pick-up routes. Department mail and packages are available for pick up at mail services. Notices will be sent by email to alert recipients when packages have arrived on campus. Letter mail will be held until recipients are able to pick it up. Mail services will continue to schedule and process bulk mailings as needed.

Mail services asks that students, faculty, and staff refrain from having non-essential items shipped to the college at this time.

If you have questions, please email mail-services@groups.reed.edu or call 503-777-7214.

Answer updated April 2, 2020, at 3:30 p.m.

Does mail services have packing supplies available?

Yes, but supplies are limited. 

Answer updated March 16, 2020, at 11:30 a.m. 

How do students confirm a forwarding shipping address?

Students should log in to IRIS and and update their forwarding address. 

Answer updated March 16, 2020, at 11:30 a.m. 

Staff and faculty

What is Reed’s policy regarding sick time for staff and faculty who contract COVID-19 or have a family member who contracts COVID-19?

It is Reed’s intention that no staff or faculty member will experience a loss in pay due to the pandemic. The college has instituted C19 (short for COVID-19) time off to afford pay for work missed due to the pandemic. Staff will mark their timesheet for time off due to the pandemic. C19 shall be used for time off related to one’s own COVID-19 illness, the COVID-19 illness of a family member, or other time off, such as needing to care for a child due to school closure or having their shift cancelled due to COVID-19. In all cases, if a staff member works from home for the entirety of their shift, they will be paid regular time and do not need to mark anything on their timesheet. Sick time is to be used only for non-COVID 19 illness.

Faculty can view their time off policies in the faculty handbook.

Updated answer March 13, 2020 at 9 p.m. 

How is Reed responding to Governor Brown’s Executive Order 20-09 issued on March 19, 2020?

Governor Brown signed Executive Order 20-09 on March 19, 2020, requesting help from institutions of higher education to limit the spread of coronavirus. Governor Brown's communication orders that most instructional activities at all institutions of higher education in the state should take place online until April 28. The order further calls on colleges and universities to limit on-campus operations to critical functions. There are many critical functions performed by Reed staff in support of the academic program and the administration of the college.

Over the past two weeks, department directors and associate deans have been implementing flexible staffing plans for their areas with as few staff working on campus as are needed to continue to perform essential services. At this time, offices able to work remotely have largely transitioned to this practice and are successfully adopting technologies to fulfill their work. Staff working in certain departments, however, need to come to campus regularly or on an established schedule to perform essential work in supporting students still residing on campus, ensuring business continuity, operating facilities, providing for safety, and other critical functions. These departments should be working toward establishing minimum on-campus staffing for critical functions. Department directors and associate deans are instructing staff members who need to perform on-campus work to employ social-distancing measures.

Question and answer added March 20, 2020, at 4:25 p.m. 

Will the college encourage staff and faculty to work from home as a precautionary measure?

Yes. Department directors and associate deans are asked to prepare flexible staffing plans so that the campus can implement the State of Oregon guidance on working from home and social distancing. Every employee in the department should know the flexible staffing plan.

Updated March 13, 2020 at 9 p.m. 

How will the college implement social-distancing recommendations in the workplace?

As a workplace, the college follows guidance from the state regarding sick time, social distancing, and working from home where feasible. Reed is transitioning to flexible staffing to keep offices open and services available. During this time, offices will continue to perform their functional responsibilities. This will extend through April 12, 2020. Department directors will design plans that ensure offices are kept open and services available but allow for staff whose jobs do not require them to be on campus to work from home. While at work on campus, staff will observe social distancing of at least six feet.

Answer updated March 15, 2020, at 12:30 p.m.

Will the COVID-19 task force meet with staff and faculty to communicate the college’s COVID-19 response plans?

Members of the COVID-19 task force are meeting with members of the campus community. These meetings are being held 1:1 and in groups, such as faculty meetings, student senate meetings, and staff team meetings. 

The college asks that department directors meet weekly with their entire staff (and any student groups they work closely with) to ensure their department’s response plan is well understood by all and questions are addressed.

Updated answer March 12, 2020 at 6 p.m. 

Will Reed direct supervisors to communicate with employees about staying home from work when sick?

Reed directs all employees who are ill to stay home from work. Supervisors are asked to reiterate this with the staff who report to them.

Updated answer March 12, 2020 at 6 p.m. 

I am a staff member and I am concerned that if I get sick or my family member gets sick, I will not have enough sick time accrued. What should I do?

It is Reed’s intention that no staff or faculty member will experience a loss in pay due to the pandemic. The college has instituted C19 (short for COVID-19) pay for work missed due to the pandemic. If you are at home and unable to work because you or your family member is ill with COVID-19 or you need to provide child care due to school closure, you will mark C19 on your timesheet for any hours that you are unable to work while you are home. If you are able to work from home in these instances, you are asked to do so; you will receive your regular pay and you will not mark C19 on your timesheet.

Answer updated March 15, 2020, at 12:30 p.m.

If I am a staff or faculty member and I am immunocompromised, are there special precautions I should take?

You should call your medical provider to get medical advice and determine if you need accommodation. If your medical provider suggests an accommodation, you may initiate the process in the HR office or the dean of the faculty office.

Updated answer March 12, 2020 at 6 p.m. 

Growing Seeds

Is Growing Seeds open or closed?

From March 30 to April 28, Growing Seeds will be open only to currently enrolled families who are emergency or essential workers, as defined by the State of Oregon.

Reed employees can communicate directly with Ashley Register, Director of Growing Seeds Crystal Springs, regarding their personal situation and whether they qualify as emergency or essential workers under state rules.

Hours of opening will likely be adjusted during this period, and eligible children must be dropped off outside with a designated staff member. Attending children will have temperature and health screenings each day upon arrival. Anyone exhibiting symptoms of cold, flu, or illness will be excluded from care for 72 hours after symptom resolution.

Growing Seeds staff working on site during this period of limited opening will receive hazard pay ($2 more per hour). Growing Seeds aims to keep as many staff as possible working from home, as well.

Reed families who are interested in hiring a Growing Seeds staff member for at-home care through April 28 can contact Ashley Register for assistance. Families would be responsible to pay the staff member directly.

Answer updated March 27, 2020, at 4 p.m.