Computing & Information Services

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

View Current Status

9/9/2019
9:20 AM
Status Message icon
Printing service restored

The printing.reed.edu server crashed and rebooted overnight. CIS staff is bringing back full functionality.

9/6/2019
4:15 PM
Status Message icon
VPN maintenance complete

Maintenance on the college VPN is complete. If you encounter troubles using the VPN, please contact Computer User Services. Thank you for your patience.

9/6/2019
10:27 AM
Status Message icon
Urgent VPN Maintenance

CIS staff is performing urgent maintenance on our VPN system. The VPN may be intermittently offline while the maintenance is performed. Updates and a resolution will be posted here. Please contact cus@reed.edu with any questions.

8/21/2019
7:47 PM
Status Message icon
Wireless Maintenance Complete
CIS has completed the scheduled wireless network maintenance for Wednesday, August 21st. We do not expect further outages at this time. Thank you for your patience and happy start of the school year!
8/21/2019
6:32 PM
Status Message icon
Wireless Network Maintenance
CIS staff is performing scheduled security upgrades to the wireless network this evening, Wednesday, August 21st, from 6:30-8:30pm. Access to Reed1x and ReedXenia may be intermittently unavailable during this time. Guests trying to register on the ReedXenia wireless network may encounter service disruption as well. Please contact Hailie Roark at 503-777-7555 or email roarkh@reed.edu with questions or concerns. Any status updates and a status resolution will be posted here. Thank you!
 
8/7/2019
7:32 PM
Status Message icon
Phone System Maintenance Complete
CIS has completed scheduled maintenance of our phone system. We do not expect any further outages at this time. Thank you for your patience! 
8/7/2019
6:25 PM
Status Message icon
Phone System Maintenance
CIS is performing scheduled maintenance on our telephone system. Phones will be intermittently offline from 6:30pm to 8:30pm. Updates and a resolution will be posted here. 
8/1/2019
5:43 PM
Status Message icon
Wireless Maintenance Work Complete

All planned wireless network maintenance is complete. If you are experiencing problems with services please contact the CUS Help Desk at ext. 7525 or cus@reed.edu.

8/1/2019
5:27 PM
Status Message icon
Wireless Maintenance Work

The planned wireless network maintenance is in progress.

We expect the maintenance to be completed by 6pm tonight.

7/26/2019
9:18 PM
Status Message icon
Banner is back in service

Planned maintenance of Banner is complete, and Banner is on line.

7/26/2019
7:01 PM
Status Message icon
Banner maintenance in progress

Planned maintenance of Banner is underway. Expect services to be restored before 2:00 a.m. Saturday 7/27.

7/25/2019
8:09 AM
Status Message icon
Moodle maintenance complete

Moodle has been upgraded to version 3.7.1. If you have questions or notice problems please contact Trina Marmarelli (marmaret@reed.edu).

7/25/2019
8:09 AM
Status Message icon
Moodle maintenance complete

Moodle has been upgraded to version 3.7.1. If you have questions or notice problems please contact Trina Marmarelli (marmaret@reed.edu).

7/24/2019
10:09 AM
Planned Outage icon
Banner maintenance planned for 7:00 p.m. Friday 7/26

Banner will be taken offline at 7:00 p.m. on Friday, July 26 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, July 27.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

7/18/2019
3:32 PM
Planned Outage icon
Moodle downtime on Thursday, July 25, 6-8:30 a.m.

On Thursday, July 25, beginning at 6 a.m., CIS will upgrade Moodle to version 3.7.1. While the upgrade is in progress, Moodle will be unavailable. We expect that Moodle access will be restored by 8:30 a.m. on Thursday, July 25. If you have questions or concerns, please contact Trina Marmarelli (marmaret@reed.edu).

7/12/2019
11:29 AM
Planned Outage icon
Telephone Server Maintenance

Due to unforeseen complications with equipment in the new dorm, Trillium, CIS needs to perform emergency maintenance and a reboot on the campus phone system today, July 12th, from 1:30pm to 1:45pm. The phone system will be unavailable during this window, though voicemail will continue to function. The outage should be brief and all service is expected to be restored by 1:45. Community Safety can be contacted on their emergency cellphone at 1 503-849-8678 from any non-campus phone during this time. 

7/5/2019
2:48 PM
Status Message icon
Cascade CMS Maintenance Finished

Maintenance on Cascade CMS has been completed. If you have any questions or concerns, please contact webmaster@reed.edu.

7/5/2019
2:03 PM
Status Message icon
Cascade CMS Maintenance Has Begun

Maintenance on Cascade CMS has begun. Downtime will be approximately two hours. If you have any questions or concerns, please contact webmaster@reed.edu.

7/1/2019
8:37 AM
Planned Outage icon
Cascade CMS downtime July 5

Cascade CMS will be offline for maintenance between 2-4pm on Friday, July 5. If you have any questions or concerns, please contact webmaster@reed.edu.

6/15/2019
11:52 AM
Status Message icon
Eliot Hall Wired Network Restored

Network maintenance is complete in Eliot Hall. Wired and wireless networks are both functional. Thank you for your patience.

6/15/2019
11:04 AM
Status Message icon
Wired Admin Network Maintenance in Eliot Hall
CIS staff are performing maintenance on the wired administrative network in Eliot Hall. No wired adminstrative connections are unavailable during this time. Wireless networks are available. Updates and a resolution will be posted here. 
6/14/2019
11:55 AM
Planned Outage icon
Eliot Hall Admin Wired Network Maintenance
CIS is performing necessary maintenance to the wired administrative network in Eliot Hall from 11am to 12pm on Saturday, June 15th. Wired administrative connections will be intermittently down during this time, however, the wireless network will be available. We apologize for any inconvenience. 
6/13/2019
5:41 PM
Status Message icon
Banner Self-Service back online

Banner Self-Service access has been restored for most users. If you are unable to access Banner Self-Service, please contact Computer User Services at cus@reed.edu.

6/13/2019
5:14 PM
Status Message icon
Banner Self-Service offline

Banner Self-Service is currently unavailable from off campus, and may not be available to some from on campus.  CIS staff are aware of the issues, and are working towards a resolution.

6/12/2019
11:28 AM
Status Message icon
eFax server maintenance complete
eFax server maintenance is now complete. Thank you for your patience, we do not expect any further interruptions at this time.
6/12/2019
9:53 AM
Status Message icon
eFax Server Maintenance ongoing
eFax server maintenance is ongoing. We apologize for the unexpected outage and will update as we progress. Thank you for your understanding.
6/12/2019
8:40 AM
Status Message icon
eFax Server Maintenance
We are performing scheduled maintenance to our eFax server. Electronic faxing is unavailable during this time, though analog fax machines are unaffected. We plan to have services by 10am. Updates and a resolution will be posted here.
6/11/2019
8:37 PM
Status Message icon
Moodle restored

Moodle has been restored. If you notice any continuing problems please contact moodle@reed.edu.

6/11/2019
5:04 PM
Status Message icon
Moodle unavailable

Moodle is currently unavailable. CIS staff are aware of the issue and are working to resolve it. Any updates and a resolution will be posted here.

6/11/2019
8:30 AM
Status Message icon
Eliot Admin Network Stable
The admin network in Eliot is currently stable. We are continuing to investigate today and yesterday's issues. We hope there will be no further interruptions. Any updates will be posted here. Thank you for your patience and we apologize for the inconvenience. 
6/11/2019
7:39 AM
Status Message icon
Eliot Network Interruption

We are currently experiencing an interruption in wireless and wired network connections In Eliot Hall. CIS is aware of the problem and working to resolve it. Any updates and a resolution will be posted here.

6/10/2019
3:59 PM
Status Message icon
Eliot Network Resolution

The network connection issues have been resolved. If you are still experiencing problems please contact the CUS Help Desk at ext. 7525 or cus@reed.edu.Thank you for your understanding!

6/10/2019
9:54 AM
Status Message icon
Eliot Network Interruption

We are currently experiencing an interruption in wireless and wired network connections In Eliot Hall. CIS is aware of the problem and working to resolve it. Any updates and a resolution will be posted here.


View Current Status