Computing & Information Services

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

View Current Status

1/31/2020
10:20 PM
Status Message icon
Banner is back in service

Planned maintenance of Banner is complete, and Banner is back on line.

1/31/2020
7:00 PM
Status Message icon
Banner maintenance in progress

Banner and dependent services are off line for planned maintenance. Service is expected to be restored before 2:00 a.m. Saturday, Feb 1.

1/29/2020
10:33 AM
Planned Outage icon
Banner maintenance planned for 7:00 p.m. Friday Jan 31

Banner will be taken offline at 7:00 p.m. on Friday, Jan 31 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Feb 1.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

1/29/2020
12:27 AM
Status Message icon
Banner 9 Admin Pages and ATLAS online

Hardware maintenance has concluded and the Banner 9 Admin Pages and ATLAS are now available.

1/29/2020
12:26 AM
Status Message icon
IRIS, E-reserves, other services restored

All web applications that were down are now available. Thanks for your patience!

1/28/2020
9:18 PM
Status Message icon
IRIS, E-reserves, other services offline

Some Reed services are currently offline, including IRIS, the campus directory, E-reserves, and alumni email forwarding. Other services may be affected.

CIS staff are aware of the issue, and are working on a resolution.

1/28/2020
6:11 PM
Status Message icon
Banner 9 Admin Pages and ATLAS down for maintenance

As of 6PM, Banner 9 Admin Pages and the ATLAS web site are down due to hardware maintenance. Maintenance is planned to be completed by 10PM; status updates will be posted here.

1/27/2020
5:15 PM
Planned Outage icon
Banner 9 Admin Pages Outage

Banner 9 Admin pages will be offline on Tuesday, Jan. 28th from 6PM through 10PM for hardware maintenance. Status updates will be posted here.

1/16/2020
9:35 AM
Status Message icon
Web Application / REEDCO Issues Resolved

Data issues in the REEDCO database have been resolved and all affected systems should be online. Thank you for your paitence!

1/16/2020
9:04 AM
Status Message icon
Web Application / REEDCO Outage

The REEDCO database is experiencing internal data problems that may affect various reports and web applications. We are currently working to resolve this and will post updates here.

1/14/2020
4:45 PM
Planned Outage icon
RStudio server maintenance on Wednesday, January 15, 8-10 a.m.

On January 15, 2020, CIS staff will perform an upgrade to rstudio.reed.edu starting at 8 a.m. While the upgrade is in progress, rstudio.reed.edu will be unavailable. We expect the upgrade to be completed, and the server back online, by 10 a.m.

If you have questions, please contact Instructional Technology Services (its@reed.edu).

1/7/2020
12:29 PM
Status Message icon
IRIS planned maintenance complete

IRIS maintenance is now complete. For questions or concerns, please contact wss@reed.edu.

1/7/2020
12:24 PM
Status Message icon
IRIS planned maintenance in progress

IRIS is currently down for planned maintenance. Service will be restored by 1 p.m.

1/3/2020
11:22 PM
Status Message icon
Banner maintenance is complete

Planned maintenance of Banner is complete, and Banner is back in service.

1/3/2020
10:39 PM
Status Message icon
CMS Maintenance Complete

Maintenance on Cascade CMS has been successfully completed.

For questions or concerns, contact webmaster@reed.edu.

1/3/2020
10:01 PM
Status Message icon
CMS Maintenance Started

Maintenance on Cascade CMS has begun and will be unavailable for approximately one hour. Status updates will be posted here as they become available.

1/3/2020
9:00 PM
Status Message icon
Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner and dependent services are off line. Service is expected to be restored before 2:00 a.m. Saturday 1/4.

1/3/2020
9:16 AM
Planned Outage icon
Banner maintenance planned for 9:00 p.m. Friday Jan 3

Banner will be taken offline at 9:00 p.m. on Friday, Jan 3 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Jan 4.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

12/26/2019
12:52 PM
Status Message icon
Banner 9 Admin Pages Available

Banner 9 Admin Pages are again available. If any additional problems are seen, please email acs-admin@reed.edu.

12/26/2019
10:08 AM
Status Message icon
Banner 9 Admin Pages Unavailable

Banner 9 Admin Pages are unavailable this morning. CIS staff are working to make the system available again asap. In the meantime, questions can be sent to acs-admin@reed.edu.

12/23/2019
7:40 PM
Status Message icon
Administrative Systems Available

IRIS applications, Banner 9 Admin Pages, and all other administrative systems are now functioning again. If you run into any issues, please email acs-admin@reed.edu.

12/23/2019
5:16 PM
Status Message icon
Banner Self-Service (aka, GPS) is available

Banner Self-Service is back online for timesheet approval, etc. CIS staff are still bringing up Banner 9 Admin Pages and some IRIS applications. To report other system problems, please email acs-admin@reed.edu.

12/23/2019
4:48 PM
Status Message icon
Administrative Systems down

CIS is currently working on restarting several systems that were affected by a hardware problem this afternoon. Banner 9 Admin Pages and Banner Self-Service are both currently affected and are being brought back up. If you are having trouble with other systems, please email acs-admin@reed.edu.

12/20/2019
2:46 PM
Planned Outage icon
Banner maintenance planned for 9:00 p.m. Friday Dec 27

Banner will be taken offline at 9:00 p.m. on Friday, Dec 27 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Dec 28.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

12/20/2019
2:18 PM
Planned Outage icon
CMS Maintenance on Friday, January 3rd at 10pm

Cascade CMS will be down for maintenance starting at 10pm on Friday, January 3rd. Downtime will be approximately one hour.

For questions or concerns, contact webmaster@reed.edu. Maintenance updates and resolution will be posted here.

12/20/2019
1:43 PM
Planned Outage icon
IRIS maintenance planned for 12-1 p.m. Tuesday, Jan 7

IRIS will be unavailable from 12-1 p.m. Tuesday Jan 7 for maintenance.

We expect IRIS to be back in full service no later than 1:00 pm. If you have any questions or concerns, please contact wss@reed.edu.

12/16/2019
10:00 AM
Status Message icon
MAPS/Argos restored

The MAPS/Argos service issues has been resolved. If you experience additional difficulties using Argos, please email acs-admin@reed.edu.

12/16/2019
9:07 AM
Status Message icon
MAPS/Argos server is down

12/16/19, 9:07am MAPS/Argos server is not accepting connections. Folks in CIS are aware of the issue and working to resolve it.

12/4/2019
11:28 AM
Planned Outage icon
Brief Database Outage

The REAL Banner instance will be restarted at 8PM today (Wed. 12/4). The outage will last approximately 15 minutes and will affect Banner, BannerWeb (Self-Service), IRIS, and other dependent services and applications. Please email dba@reed.edu if you have questions or concerns.

11/30/2019
5:10 PM
Status Message icon
REEDCO Database Online

Maintenance on the REEDCO database instance has been completed, all related services and applications should be available.

11/30/2019
2:48 PM
Status Message icon
REEDCO Database Outage

The REEDCO database instance will be down for maintenance from 2:45PM today, Sunday the 30th, for approximately 2 hours. Outage detail are listed below under Planned Outages.

11/29/2019
6:12 PM
Planned Outage icon
Oracle Database Maintenance

The REEDCO database will undergo maintenance during the day on Saturday the 30th. This will affect web applications that rely on REEDCO; outages will be sporadic and active status messages will be posted here. Affected applications include:

• IRIS

• SOLAR

• SASSI

• online directories

11/29/2019
2:42 AM
Status Message icon
Banner 9 Oracle Upgrade Complete

The upgrade of the Oracle version of Banner 9 REAL is complete. All services and applications supported by the REAL instance should be available.

11/28/2019
12:08 PM
Status Message icon
Banner 9 Upgrade in Progess

The upgrade of the Banner 9 Oracle instance is underway. Outages detailed on this page are expected until the upgade is complete.

11/27/2019
10:57 AM
Planned Outage icon
Brief disruption to guest network registrations - 10am Saturday, November 30th

Around 10am on Saturday, November 30th, CIS staff will perform minor upgrades to the campus network. This work may impact the following for a brief 5-minute window:

* guest self-service registrations on ReedXenia campus-wide
* Trillium self-service registrations on the wired network for guests

Existing network registrations on both the wired and wireless network across campus will be unaffected.

11/26/2019
3:04 PM
Planned Outage icon
Banner 9 Oracle Upgrade

The Banner REAL database instance will be upgraded to a new Oracle version this Thursday the 28th starting at 10AM. This will cause an outage lasting most of the day to the following services:

• Banner 9

• Banner Self-Service

• many web applications, including SOLAR and parts of IRIS

Any delays or important updates to the upgrade process will be posted here. If you have any questions or concerns, please contact dba@reed.edu.

11/26/2019
1:59 PM
Planned Outage icon
brief disruption of Microsoft Remote Desktop connections, Wednesday, November 27th, noon-1pm

The security certificate for Reed's Microsoft Remote Desktop server will be updated on Wednesday, November 27th, between noon and 1pm.

Connections to MRD may be down for just a few minutes during this period. Affected services include Blackboard, ARMS, EMS, StarRez, and others.

11/20/2019
8:13 PM
Status Message icon
Argos available again

The Argos upgrade is complete. If you experience problems using the new version of Argos, please email acs-admin@reed.edu.

11/20/2019
7:14 PM
Status Message icon
Argos down for maintenance

Argos will be unavailable from 7pm to 10pm Wednesday, November 20th, for an upgrade.


View Current Status