Computing & Information Services

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

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10/10/2018
9:40 PM
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Some Network Services Unavailable
Some Reed College authenticated services are unavailable at this time. CIS staff are aware of the issue and working toward a resolution. Updates will be posted here. We apologize for the inconvenience. 
10/10/2018
7:57 PM
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Network Services Restored
Network services have been restored. Thank you for your patience.
10/10/2018
7:15 PM
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Some Network Services Unavailable
Some Reed College authenticated services are unavailable at this time. CIS staff are aware of the issue and working toward a resolution. Updates will be posted here. We apologize for the inconvenience. 
10/10/2018
2:19 PM
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Printing Service restored

The billed printing service has been restored and seems to be working normally again.

10/10/2018
12:16 PM
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printing.reed.edu is down

printing.reed.edu is currently offline. Technical staff are working on the problem. Students, faculty and staff will not be able to print during this outage.

We do not yet know how long the system will be down. Updates will be posted as soon as more information is available.

9/26/2018
8:50 AM
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Authentication issue resolved - Moodle, Gmail, other services back online

Authentication to Reed Gmail, Moodle, and other services is back online. If you are experiencing login troubles, please contact Computer User Services.

9/26/2018
8:44 AM
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Authentication down - Moodle, Gmail, other services affected

Authentication to Reed Gmail, Moodle, and other services is currently slow or offline. Wireless networks may also be affected. CIS staff are aware of the issue and working on a fix.

9/25/2018
9:52 AM
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RStudio Server restored

RStudio Server is has returned to service.

If you continue to experience issues with RStudio Server, contact kbott@reed.edu .

9/24/2018
8:14 PM
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RStudio server: down

The RStudio server is non-functional and will remain so until technical staff can update the license; this will likely happen Tuesday morning (2018-09-25).

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but with all standard functionality of RStudio.

9/24/2018
8:13 PM
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RStudio server: down

The RStudio server is non-functional and will remain so until technical staff can update the license; this will likely happen Tuesday morning (2018-09-24).

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but with all standard functionality of RStudio.

9/24/2018
7:44 PM
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RStudio server down

rstudio.reed.edu is down for a moment.

CIS staff are working on it, and appreciate your patience.

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but plus all the functionality of RStudio.

We do not yet know how long the system will be down. Updates will be posted as soon as more information is available.

9/14/2018
8:47 PM
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Network Maintenance Complete
CIS staff have completed network maintenance. No further disruptions are expected at this time. Thank you for your patience. 
9/14/2018
8:30 PM
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Network Maintenance Ongoing
CIS staff continue to work on network maintenance, however we do not expect further interruptions at this time. Work should complete shortly. Updates will be posted here every 30 minutes until a resolution is reached.
9/14/2018
8:00 PM
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Network Maintenance Ongoing
Network maintenance is ongoing, though we hope to have resolved soon. While the network and services are currently available, intermittent interruptions are expected. Updates will be posted here every 30 minutes as work continues. Thank you for your patience.
9/14/2018
6:06 PM
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Network Maintenance Under Way
CIS staff are preforming critical maintenance to network infrastructure.The network will be intermittently unavailable during this time, including all services and internet access. Off-campus access to Reed services will also experience disruption. Campus phones will remain online and available. Work is expected to complete by 8pm. Updates and a resolution will be posted here.
9/13/2018
2:53 PM
Planned Outage icon
Critical network maintenance Friday, 9/14 6-8pm

CIS will be performing critical network maintenance Friday, September 14th 6-8pm. The network will be intermittently unavailable during this time, including all services and internet access. Off-campus access to Reed services will also experience disruption. Campus phones will remain online and available. We hope to complete the work as quickly as possible. Please contact the Help Desk (cus@reed.edu or x7525) with questions or concerns.

8/10/2018
11:14 PM
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Banner is back on line

Banner maintenance is complete, and Banner is back in service.

8/10/2018
10:00 PM
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Banner maintenance in progress

Banner, and dependent services, are offline for planned maintenance. Service is expected to be restored before 2:00 a.m. Saturday, 8/11.

8/9/2018
4:21 PM
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Banner maintenance planned for 10:00 p.m. Friday, Aug 10

Banner will be taken offline at 10:00 p.m. on Friday, Aug 10 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Aug 11.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, SCT Datamarts)

* Document Management (NolijWeb)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

8/7/2018
8:27 PM
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Eliot Hall Network Maintenance Complete
Network maintenance is complete in Eliot Hall. Wired administrative network access has been restored. Thank you for your patience.
8/7/2018
5:56 PM
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Scheduled Maintenance in Eliot Hall

Computing & Information Services is performing important upgrades to the wired administrative network in Eliot Hall beginning at 6:00pm. Work is expected to be completed by 10pm. The wireless networks, academic wired network and voice network will be available during this time and all services will remain accessible. Updates and a resolution upon completion will be posted here. Please contact Computer User Services (cus@reed.edu, ext 7525) with any questions.

8/3/2018
12:56 PM
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Critical CMS Maintenance Completed

Critical maintenance of Cascade CMS has been completed and service restored. Contact webmaster@reed.edu with questions or reports of problems encountered with the service.

8/3/2018
12:52 PM
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Cascade CMS

Cascade CMS is currently experiencing critical problems and has been shut down for immediate maintenance. We expect the system to be back up by 1:30pm. We apologize for the inconvenience.

8/3/2018
9:47 AM
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Critical CMS Maintenance on Friday, August 3rd at 10:30am

Cascade CMS requires critical maintenance and will be down today starting at 10:30am. Maintenance should be completed by 1:30pm given no unforeseen complications.

7/23/2018
6:27 AM
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Moodle upgrade complete

The Moodle upgrade to version 3.5.1 is complete. Pleaes contact Trina Marmarelli if you notice any problems.

7/21/2018
12:14 AM
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Reed Website Maintenance Complete

Maintenance on Reed's website (www.reed.edu) and CMS (cms.reed.edu) is complete. Please contact webmaster@reed.edu with any problem reports or questions.

7/20/2018
9:54 PM
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Reed Website Maintenance

Reed's website (www.reed.edu) and CMS (cms.reed.edu) are undergoing critical maintenance from 10pm to 12am and may be unavailabe during this time. If you have any concerns, please contact webmaster@reed.edu.

7/18/2018
10:07 AM
Planned Outage icon
Moodle upgrade July 23, 6-8:30 a.m.

On Monday, July 23, beginning at 6 a.m., CIS will upgrade Moodle to version 3.5.1. While the upgrade is in progress, Moodle will be unavailable.


We expect that Moodle access will be restored by 8:30 a.m. on Monday, July 23.


Updates will be posted to the CIS System Status page: http://www.reed.edu/cis/status/


Please contact Trina Marmarelli if you have any questions or concerns.

7/17/2018
7:13 PM
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Printing server maintenance complete

Printing server maintenance is complete, printing to copiers and billed printers should be working. There are some issues which we will address tomorrow, but please direct any inquiries to cus@reed.edu.

7/13/2018
8:53 PM
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Banner REAL is back in service

Planned maintenance is complete, and Banner is back on line.

7/13/2018
12:02 PM
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Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner, dependent services, are off line. Service will be restored before 8:00 a.m. on Monday, July 16.

7/12/2018
3:27 PM
Planned Outage icon
Print server maintenance July 17th

CIS needs to perform maintenance on our campus print server. This work will take place after hours and should not disturb business. Billed printing and copiers will be offline during the maintenance. This is scheduled for Tuesday July 17th at 5:15pm. Billed printing and copiers should be back in working order by 6:30pm.

Updates will be on our status page: https://www.reed.edu/cis/status/index.html

Please direct any questions to cus@reed.edu, or call the help desk at x7525.


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