Computing & Information Services

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

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12/6/2018
6:51 AM
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December 6th Web Maintenance Complete

Maintenance on the server that hosts www.reed.edu and library.reed.edu has been completed. For questions, contact webmaster@reed.edu.

12/5/2018
10:57 AM
Planned Outage icon
Web Server Maintenance on Thursday, December 6 at 6:30am

The main campus web server, www.reed.edu, as well as library.reed.edu, will be offline for approximately one hour beginning at 6:30am on Thursday, December 6. Updates will be posted here. For questions, contact webmaster@reed.edu.

11/23/2018
11:17 PM
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Banner is back in service

Maintenance is complete, and Banner is back on line.

11/23/2018
9:59 PM
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Banner maintenance in progress

Banner is off line for planned maintenance. Service is expected to be restored before 2:00 a.m. Saturday, 11/24.

11/22/2018
8:46 AM
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Network Maintenance Complete

Maintenance on our wireless networks is complete. We do not expect any further outages at this time. Thank you for your patience and happy holidays!

11/21/2018
5:09 PM
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Wireless Network Maintenance
CIS is performing necessary maintenance on all wireless networks. All wireless connections are affected and unstable during this time. We expect work to complete by 6:45pm. Updates and a resolution will be posted here.
11/21/2018
2:07 PM
Planned Outage icon
Wireless Network Maintenance
CIS will be performing necessary maintenance on all Reed wireless networks, Wednesday, November 21st, at 5:15pm through 6:45pm. All wireless networks will be affected, and unstable, during this time. Please contact cus@reed.edu with any questions or concerns. 
11/21/2018
9:05 AM
Planned Outage icon
Banner maintenance planned for 10 pm Friday, Nov 23

Banner will be taken offline at 10:00 p.m. on Friday, Nov 23 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Nov 24.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (NolijWeb/Etrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

11/17/2018
9:02 AM
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moodle.reed.edu returned to service

The planned Moodle maintenance has been completed. Pleae contact Daniel Landau (dlandau@reed.edu) if you notice any problems.

11/14/2018
9:20 AM
Planned Outage icon
Moodle downtime Saturday, November 17, 5-10 a.m.

On Saturday, November 17, beginning at 5 a.m., CIS will perform critical maintenance on Moodle. While the work is in progress, Moodle will be unavailable.

We expect that Moodle access will be restored by 10 a.m. on Saturday, November 17. Please contact Trina Marmarelli (extension 5531, marmaret@reed.edu) if you have questions or concerns.

11/13/2018
6:44 PM
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Ensemble Media Server Error Resolved
The ensemble media server (ensemble.reed.edu) is resolved; media playback in Moodle and other Reed websites should be working once again.
11/13/2018
3:51 PM
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Ensemble Media Server Error
The ensemble media server (ensemble.reed.edu) is encountering playback issues with media. The issues may affect media playback in Moodle and other Reed websites. CIS is currently investigating the issue.
11/10/2018
3:24 PM
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Banner is back in service

Planned maintenance of Banner is complete, and Banner is back on line.

11/10/2018
8:34 AM
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Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner, and dependent services, are off line. Service is expected to be restored before 5:00 p.m. today.

11/8/2018
4:31 PM
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Printing and Copiers restored

The printing and copier issues were resolved earlier this afternoon. Please contact the help desk if you experience further trouble.

11/8/2018
10:49 AM
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Printing & Copier outage

Our printing and copier server is experiencing further trouble. Student billed printing, printing to copiers, and walk up use of copiers are down. CIS staff will post an update when more information is available.

11/8/2018
7:59 AM
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Print server maintenance completed

Please contact cus@reed.edu if you expereince any issues.

11/8/2018
7:34 AM
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Print server offline for maintenance

Planned maintenance of print server has begun. Student billed printing, walk-up copying & scanning, and printing to copiers are offline. All services expected to be restored by 8am. Updates will be posted here.

11/7/2018
2:22 PM
Planned Outage icon
Banner maintenance planned for 8:00 am Saturday, Nov 10

Banner will be taken off line at 8:00 a.m. Saturday, Nov 10. Service is expected to be restored by 5:00 p.m. Saturday.

Please note this is a nonstandard maintenance time.

The following services will be unavailable during the maintenance period:

- Banner

- Banner Self Service, including GPS time sheets

- College Relations Datamarts

- NolijWeb Document Management

- Banner REAL database (including support for Reed web sites accessing

Banner/Oracle data like IRIS)

- ID card printing and replacement

The SASSI system, and the Campus Directory, will remain available during the maintenance period.

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

11/6/2018
4:08 PM
Planned Outage icon
Print server (Papercut) reboot

On Thursday, November 8th at 7:30am, the college print server (Papercut) will be offline for a brief maintenance window.

Student billed printing, staff & faculty printing to copiers, and walk-up copying and scanning will be unavailable during the window. Expected downtime is less than 30 minutes, with service restored by 8am.

11/3/2018
12:43 AM
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WWW maintenance complete

Maintenance on www.reed.edu is complete. For questions or concerns, contact webmaster@reed.edu.

11/2/2018
11:05 PM
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WWW maintenance continues

Maintenance on the main campus web server, www.reed.edu, is taking longer than expected. Updates will be posted here as they become available.

11/2/2018
2:40 PM
Planned Outage icon
WWW maintenance 10pm Friday 11/2

The main campus web server, www.reed.edu, will be offline for approximately 30 minutes beginning at 10pm Friday, November 2, due to an urgent technical issue. Updates will be posted here.

11/1/2018
6:22 PM
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All services restored
All network services have been restored. We do not expect any further outages at this time.
11/1/2018
5:03 PM
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Intermittent service disruption
Reed college is experiencing intermittent disruption of some network services. We are working on the issue and hope to have a resolution shortly. Updates and a resolution will be posted here. 
10/26/2018
10:27 PM
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REEDCO Database Maintenance Complete

Maintenance on the REEDCO Oracle database has been completed; the database and all related services and applications are available.

10/23/2018
11:06 AM
Planned Outage icon
REEDCO Database maintenance

The REEDCO Oracle database will undergo maintenance beginning at 10PM this Friday (10/26). The maintenance outage should last no longer than 4 hours, concluding before 2AM Saturday morning. Affected applications include IRIS, SASSI, online directories, and others. Please direct questions or concerns to cdeiss@reed.edu.

10/19/2018
11:48 PM
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Banner is back on line

Planned maintenance is complete, and Banner is back in service.

10/19/2018
9:58 PM
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Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner, and dependent services, are off line.

10/18/2018
4:05 PM
Planned Outage icon
Banner maintenance planned for 10:00 pm Friday 10/19

Banner will be taken offline at 10:00 p.m. on Friday, Oct 19 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Oct 20.

The following services may be unavailable while maintenance is in progress:

Banner

Banner-related products (Self-Service web sites, SCT Datamarts)

Document Management (NolijWeb)

Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

10/10/2018
9:40 PM
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Some Network Services Unavailable
Some Reed College authenticated services are unavailable at this time. CIS staff are aware of the issue and working toward a resolution. Updates will be posted here. We apologize for the inconvenience. 
10/10/2018
7:57 PM
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Network Services Restored
Network services have been restored. Thank you for your patience.
10/10/2018
7:15 PM
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Some Network Services Unavailable
Some Reed College authenticated services are unavailable at this time. CIS staff are aware of the issue and working toward a resolution. Updates will be posted here. We apologize for the inconvenience. 
10/10/2018
2:19 PM
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Printing Service restored

The billed printing service has been restored and seems to be working normally again.

10/10/2018
12:16 PM
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printing.reed.edu is down

printing.reed.edu is currently offline. Technical staff are working on the problem. Students, faculty and staff will not be able to print during this outage.

We do not yet know how long the system will be down. Updates will be posted as soon as more information is available.

9/26/2018
8:50 AM
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Authentication issue resolved - Moodle, Gmail, other services back online

Authentication to Reed Gmail, Moodle, and other services is back online. If you are experiencing login troubles, please contact Computer User Services.

9/26/2018
8:44 AM
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Authentication down - Moodle, Gmail, other services affected

Authentication to Reed Gmail, Moodle, and other services is currently slow or offline. Wireless networks may also be affected. CIS staff are aware of the issue and working on a fix.

9/25/2018
9:52 AM
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RStudio Server restored

RStudio Server is has returned to service.

If you continue to experience issues with RStudio Server, contact kbott@reed.edu .

9/24/2018
8:14 PM
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RStudio server: down

The RStudio server is non-functional and will remain so until technical staff can update the license; this will likely happen Tuesday morning (2018-09-25).

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but with all standard functionality of RStudio.

9/24/2018
8:13 PM
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RStudio server: down

The RStudio server is non-functional and will remain so until technical staff can update the license; this will likely happen Tuesday morning (2018-09-24).

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but with all standard functionality of RStudio.

9/24/2018
7:44 PM
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RStudio server down

rstudio.reed.edu is down for a moment.

CIS staff are working on it, and appreciate your patience.

In the meantime, RStudio is available in the IRC's, minus the sharing functionality of the server, but plus all the functionality of RStudio.

We do not yet know how long the system will be down. Updates will be posted as soon as more information is available.

9/14/2018
8:47 PM
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Network Maintenance Complete
CIS staff have completed network maintenance. No further disruptions are expected at this time. Thank you for your patience. 
9/14/2018
8:30 PM
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Network Maintenance Ongoing
CIS staff continue to work on network maintenance, however we do not expect further interruptions at this time. Work should complete shortly. Updates will be posted here every 30 minutes until a resolution is reached.
9/14/2018
8:00 PM
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Network Maintenance Ongoing
Network maintenance is ongoing, though we hope to have resolved soon. While the network and services are currently available, intermittent interruptions are expected. Updates will be posted here every 30 minutes as work continues. Thank you for your patience.
9/14/2018
6:06 PM
Status Message icon
Network Maintenance Under Way
CIS staff are performing critical maintenance to network infrastructure.The network will be intermittently unavailable during this time, including all services and internet access. Off-campus access to Reed services will also experience disruption. Campus phones will remain online and available. Work is expected to complete by 8pm. Updates and a resolution will be posted here.
9/13/2018
2:53 PM
Planned Outage icon
Critical network maintenance Friday, 9/14 6-8pm

CIS will be performing critical network maintenance Friday, September 14th 6-8pm. The network will be intermittently unavailable during this time, including all services and internet access. Off-campus access to Reed services will also experience disruption. Campus phones will remain online and available. We hope to complete the work as quickly as possible. Please contact the Help Desk (cus@reed.edu or x7525) with questions or concerns.


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