Computing & Information Services

System Status Archive

Planned Outage icon = Planned Outage status message icon = Status Message

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2/18/2019
8:17 PM
Status Message icon
Banner 9 Maintenance Complete

The Feb. 18th evening Banner 9 maintenance is complete. Banner 9 is again available.

2/18/2019
6:00 PM
Planned Outage icon
Banner 9 Undergoing Maintenance

Banner 9 will be down for maintenance from 6PM-9PM Monday Feb 18th. If the maintenance window goes beyond 9PM, an update will be posted here.

2/18/2019
9:41 AM
Status Message icon
Banner 9 is available

The Banner 9 outage has been resolved. If you are still experiencing problems, please contact acs-admin@reed.edu .

2/18/2019
8:28 AM
Status Message icon
Banner 9 is down

The Banner 9 interface is currently down. ACS is working to bring it back ASAP. Banner 8 INB is still avaiable. Thanks.

1/25/2019
10:37 PM
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Banner is on line

Planned maintenance is complete, and Banner is back in service.

1/25/2019
10:00 PM
Status Message icon
Banner maintenance in progress

Planned maintenance of Banner is underway. Service is expected to be restored before 2:00 a.m. Saturday Jan 26.

1/23/2019
2:16 PM
Planned Outage icon
Banner maintenance planned for 10:00 pm Friday Jan 25

Banner will be taken off line at 10:00 p.m. on Friday, Jan 25 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Jan 26.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

 

1/18/2019
12:31 PM
Status Message icon
Printing Service restored

The database has been successfully moved to a new backend. Printing and copying should be working as normal.

1/18/2019
10:05 AM
Planned Outage icon
Print server maintenance today, January 18th at 12:15pm

CIS needs to perform maintenance on our campus print server. The work will take place this afternoon. Walk-up copying, printing to copiers, and student billed printing will be offline during the maintenance.

1/15/2019
12:32 PM
Status Message icon
PaperCut (Print Server) back online

The server had a hard time rebooting but is now back up with a good SSL cert.

1/15/2019
11:51 AM
Status Message icon
Papercut (print server) offline

The Papercut print server is currently offline. Walkup copying, printing to copiers, student billed printing are affected. CIS staff are aware of the issue and working on a resolution.

1/11/2019
9:29 PM
Status Message icon
CMS Maintenance Complete

Maintenance on Cascade CMS has been successfully completed.

For questions or concerns, contact webmaster@reed.edu.

1/11/2019
9:00 PM
Status Message icon
CMS Maintenance Started

Maintenance on Cascade CMS has begun and will be unavailable for approximately one hour. Status updates will be posted here as they become available.

1/11/2019
2:28 PM
Planned Outage icon
CMS Maintenance on Friday, January 11th at 9pm

Cascade CMS will be down for maintenance starting at 9pm on Friday, January 11th. Downtime with be approximately one hour.

For questions or concerns, contact webmaster@reed.edu. Maintenance updates and resolution will be posted here.

1/10/2019
8:41 AM
Status Message icon
CIS Power Test Complete
CIS has completed successful testing of the backup power systems in the ETC and Sequoia. No systems or services were affected. We do not have further outages scheduled at this time. Thank you for your patience.
1/7/2019
2:24 PM
Planned Outage icon
ETC & Sequoia Emergency Power Test - Thursday, January 10th at 8:00am

CIS and Facilities will test the backup power systems in the ETC and Sequoia on Thursday, January 10th, between 8-10am. Power will be cut in these locations to verify that the backup power systems are operating as expected. If all goes as planned, these power cuts should not affect any network, voice or system services. Should backup systems fail, there is the possibility of service disruption.

Testing will be complete by 10am, with updates and a resolution message posted here.

1/4/2019
10:09 AM
Status Message icon
Banner 9 authentication is back in service

Banner 9 authentication is back in service.

1/2/2019
9:02 AM
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Banner 9 authentication is off line

We are currently experiencing a problem with Banner 9 authentication. Banner 8 forms, and job submission, are still available. We do not currently have an estimate for how long it will take to restore Banner 9 authentication service.

1/2/2019
8:07 AM
Planned Outage icon
Banner 9 Planned Outage

Banner 9 will be down for maintenance this Friday evening (1/4) from 10PM through 2AM. If you have any questions or concerns, please contact cdeiss@reed.edu.

12/25/2018
12:28 PM
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Moodle maintenance complete

The update of Moodle to version 3.5.3 is complete. Please contact Daniel Landau (dlandau@reed.edu) if you encounter any problems

12/21/2018
11:17 PM
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Banner is back on line

Planned maintenance is complete, and Banner is back in service.

12/21/2018
10:00 PM
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Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner, and dependent services, are off line. Service is expected to be restored before 2:00 aq.m. Saturday, Dec 22.

12/21/2018
2:59 PM
Planned Outage icon
Moodle maintenance planned for Tuesday, December 25, noon-2 p.m.

On Tuesday, December 25, beginning at noon, CIS will perform maintenance on Moodle. While the work is in progress, Moodle will be unavailable.

We expect that Moodle access will be restored by 2 p.m. on Tuesday, December 25. Please contact Trina Marmarelli (marmaret@reed.edu) if you have questions or concerns.

12/20/2018
2:42 PM
Planned Outage icon
Banner maintenance planned for 10:00 p.m. Friday Dec 21

Banner will be taken offline at 10:00 p.m. on Friday, Dec 21 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Dec 22.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

12/14/2018
11:05 PM
Status Message icon
Banner is back on line

Maintenance is complete, and Banner is back in service.

12/14/2018
10:05 PM
Status Message icon
Banner maintenance in progress

Planned maintenance of Banner is in progress. Banner, and dependent services, are off line. Service is expected to be restored before 2:00 a.m. Saturday 12/15.

12/13/2018
4:34 PM
Planned Outage icon
Banner maintenance planned for 10:00 p.m. Friday, Dec 14

Banner will be taken offline at 10:00 p.m. on Friday, Dec 14 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Dec 15.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (eTrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

12/6/2018
6:51 AM
Status Message icon
December 6th Web Maintenance Complete

Maintenance on the server that hosts www.reed.edu and library.reed.edu has been completed. For questions, contact webmaster@reed.edu.

12/5/2018
10:57 AM
Planned Outage icon
Web Server Maintenance on Thursday, December 6 at 6:30am

The main campus web server, www.reed.edu, as well as library.reed.edu, will be offline for approximately one hour beginning at 6:30am on Thursday, December 6. Updates will be posted here. For questions, contact webmaster@reed.edu.

11/23/2018
11:17 PM
Status Message icon
Banner is back in service

Maintenance is complete, and Banner is back on line.

11/23/2018
9:59 PM
Status Message icon
Banner maintenance in progress

Banner is off line for planned maintenance. Service is expected to be restored before 2:00 a.m. Saturday, 11/24.

11/22/2018
8:46 AM
Status Message icon
Network Maintenance Complete

Maintenance on our wireless networks is complete. We do not expect any further outages at this time. Thank you for your patience and happy holidays!

11/21/2018
5:09 PM
Status Message icon
Wireless Network Maintenance
CIS is performing necessary maintenance on all wireless networks. All wireless connections are affected and unstable during this time. We expect work to complete by 6:45pm. Updates and a resolution will be posted here.
11/21/2018
2:07 PM
Planned Outage icon
Wireless Network Maintenance
CIS will be performing necessary maintenance on all Reed wireless networks, Wednesday, November 21st, at 5:15pm through 6:45pm. All wireless networks will be affected, and unstable, during this time. Please contact cus@reed.edu with any questions or concerns. 
11/21/2018
9:05 AM
Planned Outage icon
Banner maintenance planned for 10 pm Friday, Nov 23

Banner will be taken offline at 10:00 p.m. on Friday, Nov 23 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Nov 24.

The following services may be unavailable while maintenance is in progress:

* Banner

* Banner-related products (Self-Service web sites, College Relations Datamarts)

* Document Management (NolijWeb/Etrieve)

* Oracle databases (including support for Reed web sites accessing Banner/Oracle data)

* ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


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