Computing & Information Services

System Status Archive

= Planned Outage = Status Message

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4/10/2015
11:56 AM
Campus wide wireless and academic wired network outage
We experienced a campus wide outage on all wireless and academic wired networks. The outage was related to a network switch. Service has been restored but we're still investigating the root problem. Thank you for your patience. 
4/6/2015
9:38 AM
ContentDM Restored
ContentDM has been restored. Please contact the Help Desk if you experience further trouble (cus@reed.edu or x7525).
4/6/2015
9:12 AM
ContentDM is down
ContentDM is down. Technical staff are investigating the issue. Updates will be posted here when more information is available. Please contact the CUS Help Desk with questions (cus@reed.edu or x7525).
4/4/2015
12:32 AM
Banner is back online

Banner maintenance is complete, and Banner is back online.

4/3/2015
9:59 PM
Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, Apr 4.
4/3/2015
2:25 PM
Banner Maintenance planned for 10:00 p.m. Friday, Apr 3
Banner will be taken offline at 10:00 p.m. on Friday, Apr 3 for maintenance.   Service is expected to be restored by 2:00 a.m. on Saturday, Apr 4.  The following services may be unavailable while maintenance is in progress:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

3/31/2015
8:55 AM
REEDCO Planned Outage
The REEDCO Oracle instance will be down for minor maintenance and upgrade this coming Friday night (10PM 4/3 through 2AM 4/4).  This will affect a number of websites and services, including IRIS and SASSI.  If you have any questions or concerns, please contact Chris Deiss at x7551 or cdeiss@reed.edu.
3/23/2015
9:14 PM
Wireless Maintenance Completed
At this time, all wireless maintenance activity is completed.
All services have been restored.

Please contact Computer User Services at cus@reed.edu or 503-777-7525 if you have any questions or concerns.
3/23/2015
8:05 PM
Monday Evening Planned Outage Update

The wireless maintenance on both wireless networks (ReedXenia and Reed1x) is continuing beyond 8pm. 

The remaining work-in-progress will not effect wireless functionality. All users should be able to use both wireless networks without issue.


Please contact Computer User Services at cus@reed.edu or 503-777-7525 if you have any questions or concerns.

3/17/2015
2:34 PM
Wireless Network Maintenance: March 23, 6-8pm

On Monday, March 23, between 6-8pm, CIS will be performing required maintenance on the wireless network.  We expect wireless access to be restored by 8:00pm or earlier.

Both wireless networks (Reed1x and ReedXenia) will be affected although your computer may continue to display them as available.  Wired network connections will not be affected.

Please contact Computer User Services at cus@reed.edu or 503-777-7525 if you have any questions or concerns.
2/20/2015
11:39 PM
Banner is back online

Banner maintenance is complete.  Banner, and dependent services, are online.

2/20/2015
9:59 PM
Banner maintenance in progress

Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, Feb 21.

2/20/2015
1:13 PM
Nolijweb is Up!
Nolijweb services have been restored. We apologize for any inconvenience. 
2/20/2015
12:31 PM
Nolijweb is Down
Nolijweb is currently down. We're aware of the problem and hope to have everything restored very soon. Thank you for your patience. 
2/18/2015
2:11 PM
Banner maintenance planned for 10:00 pm Friday, Feb 20
Banner will be taken offline at 10:00 p.m. on Friday, Feb 20 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, Feb 21.  The following services may be unavailable while maintenance is in progress:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

2/6/2015
9:24 AM
Wireless Restored
The wireless networks have been restored. Please contact the CUS Help Desk at 503-777-7525 or cus@reed.edu if you experience further difficulty.
2/6/2015
8:27 AM
Wireless problems
Both wireless networks, Reed1x and ReedXenia, are experiencing problems. ReedXenia may continue to work for those who previously connected to it, but it is not allowing new registrations. Technical staff are actively working on it. An update will be posted as more information is available.
1/30/2015
11:27 PM
Banner is back online

Banner maintenance is complete, and Banner is back online.

The DMRR and Reedco database instances will contain stale data until they are rebuilt.  There may be sporadic outages of dependent services while DMRR and Reedco are being rebuilt.  We expect those to be resolved by Monday morning, Feb 2.

1/30/2015
8:04 PM
Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, Jan 31.
1/29/2015
2:51 PM
Banner maintenance planned for 8:00 p.m. Friday Jan 30
Banner will be taken offline at 8:00 p.m. on Friday, Jan 30 for maintenance.  Please note that this is 2 hours earlier than usual.  Service is expected to be restored by 2:00 a.m. on Saturday, Jan 31.  The following services may be unavailable while maintenance is in progress:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

1/27/2015
4:14 PM
Cascade CMS downtime Thursday night
Reed's content management system, Cascade, will be down briefly for maintenance this Thursday, January 29th, from 9 - 9:15pm. If you have any questions, please email webmaster@reed.edu.
1/22/2015
12:31 PM
Citrix Server Restarted Successfully
The Citrix server has been restarted. ACS_Explorer (primarily used to get to Argos), StarRez, and Blackboard_Transact are all working fine. If you experience problems with these applications today, please contact Kerri Creager, kcreager@reed.edu. We may still be experiencing problems with Hyperion, which is being explored.
1/22/2015
11:59 AM
Citrix server restart affecting some admin services
We are doing a quick restart of one of our Citrix servers which serves up applications to administrative staff. The server restart should take about 15 minutes, at which point services will be restored and we'll update the status here. Applications that may be affected are ACS_Explorer (primarily used to get to Argos), StarRez, and Blackboard_Transact.
1/21/2015
9:06 AM
Oracle Planned Maintenance
The Oracle database cluster will be down for patching and maintenance this Friday Jan. 23rd from 10PM through 2AM.  All services and applications that rely on database support or access will be affected and /or experience outages.  This includes Banner, IRIS, SASSI, and others.  If you have questions or concerns, please email cdeiss@reed.edu or call x7551.  Thanks!
1/19/2015
7:48 AM
Moodle upgrade complete
The Moodle upgrade is complete and Moodle is functioning normally.
1/16/2015
3:57 PM
Moodle upgrade planned 1/19

Starting at 6:30 a.m. on Monday, January 19, CIS will update Moodle to version 2.6.7. We expect Moodle to remain available while the update is in progress.

We expect the update to be complete by 7:30 a.m. Please contact Trina Marmarelli with questions or concerns (marmaret@reed.edu or 503-517-5531).


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