Computing & Information Services

System Status Archive

= Planned Outage = Status Message

View Current Status

7/21/2016
9:09 AM
Google SSL Error resolved
The Google sign on service is working normally again.
7/21/2016
9:01 AM
Google SSL Error
We are experiencing issues with our single sign-on for Google mail. CIS will try to get it working as soon as possible! We'll post here when the issue is resolved.
7/9/2016
6:55 AM
Moodle access has been restored
Moodle maintenance has been completed and service is restored. Please contact Instructional Technology Services (its@reed.edu) if you encounter any problems.
7/8/2016
9:35 AM
Moodle downtime planned, Friday 7/8-Saturday 7/9

On Friday, July 8, beginning at 10 p.m., CIS will update Moodle to version 3.1. Moodle will be unavailable while the upgrade is in progress.

We expect that Moodle access will be restored by 8 a.m. on Saturday, July 9.

Please contact Instructional Technology Services (its@reed.edu) if you have any questions or concerns.

7/6/2016
8:33 AM
issues resolved with wireless connectivity
The issues with connections to ReedXenia and Reed1x have been resolved. If you are experiencing difficulties connecting to wireless, please contact Computer User Services.
7/5/2016
10:36 AM
issues connecting to wireless networks
Computers and mobile devices may experience issues connecting to both wireless networks ReedXenia and Reed1x. CIS staff are aware of the issue, and are working on a resolution.
6/29/2016
10:38 AM
Oracle Maintenance Outage
There is planned Oracle database maintenance this coming Friday (7/1) from 10PM-11PM which will affect the Reed online directories and potentially other web applications.  If you have questions or concerns, please contact cdeiss@reed.edu .
6/28/2016
12:27 PM
Update on server infrastructure maintenance: June 27-28
Services, including Citrix, have all been restored at this point. Please contact the Help Desk with questions or concerns (cus@reed.edu or 503-777-7525).
6/28/2016
8:29 AM
Update on server infrastructure maintenance: June 27-28

Most services are back up and running after a brief outage this morning. We are still working on our Citrix servers. We hope to have them in place soon. Please contact the Help Desk with questions or concerns (cus@reed.edu or 503-777-7525).

6/24/2016
11:48 PM
Banner is back on line

Banner maintenance is complete, and Banner is back in service.

6/24/2016
9:59 PM
Banner maintenance in progress
Scheduled maintenance of Banner is in progress.  Banner and dependent services are off line.  Expect service to be restored before 2:00 am Saturday.
6/23/2016
3:56 PM
Server infrastructure maintenance: June 27-28

Beginning on Monday, June 27th at 8am, CIS will be performing critical maintenance to the battery backup system that supports Reed’s servers and network resources. Work is expected to be complete by 5pm on Tuesday, June 28th. CIS staff are working to prevent outages or network disruptions during the maintenance period. If unanticipated issues arise that affect service, updates will be posted here. Please contact the Help Desk with questions or concerns (cus@reed.edu or 503-777-7525).

6/23/2016
11:11 AM
Banner maintenance planned for 10:00 pm Friday, June 24

Banner will be taken offline at 10:00 p.m. on Friday, June 24 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, June 25. The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

6/7/2016
10:58 AM
files.reed.edu restored
Access to files.reed.edu has been restored. Please contact the Help Desk at x7525 or cus@reed.edu if you experience further trouble.
6/7/2016
10:22 AM
files.reed.edu down
Navigating AFS over the web at files.reed.edu is not working due to a hardware failure. Users receive an error: "You do not have read privileges for files in this directory." Technical staff and looking into it. As a workaround, AFS is available via SFTP. Please contact the Help Desk at x7525 or cus@reed.edu if you have any questions.
5/31/2016
7:41 PM
Banner is back on line

Banner maintenance is complete, and Banner is back on line.

5/31/2016
6:56 PM
Banner maintenance in progress
Banner maintenance is in progress.  Banner and dependent service sare off line.  Service is expected to be restored by 10:00 p.m.
5/31/2016
4:43 PM
Banner maintenance planned for tonight, Tue 5/31 at 7:00 p.m.

Banner will be taken offline at 7:00 p.m. on Tuesday May 31 for maintenance. Service is expected to be restored by 10:00 p.m.

Note that this maintenance is scheduled outside the normal maintenance period.

The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

5/28/2016
12:12 AM
Banner is on line

Banner is back on line.  The maintenance procedure was aborted.

5/27/2016
10:04 PM
Banner maintenance in progress

Banner maintenance is in progress.  Banner and dependent services are offline.  Service is expected to be restored by 2:00 a.m. Saturday.

5/27/2016
8:07 AM
Campus Wireless Maintenance Complete

The planned maintenance has been completed on the wireless networks. All wireless networks should be restored.

If you are still experiencing problems with services please contact the CUS Help Desk at ext. 7525 or cus@reed.edu.

5/26/2016
3:43 PM
Wireless network maintenance tomorrow, Friday, May 27th between 7-8am

Tomorrow, Friday, May 27th, between 7-8am, CIS will be performing required maintenance on the wireless network.  We expect wireless access to be restored by 8am.

Both wireless networks (Reed1x and ReedXenia) will be down during the maintenance.  Wired network connections and phone services will not be affected.

If you have questions, please contact the Help Desk at cus@reed.edu or 503-777-7525.

5/16/2016
12:34 PM
Moodle access has been restored

Maintenance of moodle.reed.edu has been completed and service is restored. If you experienace any problems with Moodle please contact moodle@reed.edu

5/13/2016
11:55 AM
Moodle downtime planned, Monday 5/16

On Monday, May 16, beginning at 11 a.m., CIS will perform required maintenance on Moodle. Moodle will be unavailable while the maintenance is in progress.

We expect that Moodle access will be restored by 1 p.m. on Monday, May 16.

Please contact Instructional Technology Services (its@reed.edu) if you have any questions or concerns.

5/6/2016
10:57 PM
Banner is back on line

Maintenance is complete.  Banner, and dependent services, are back on line.

5/6/2016
10:03 PM
Banner maintenance in progress

Banner, and dependent services, are off line for maintenance.  Service is expected to be restored before 2:00 am Saturday.

5/6/2016
9:10 AM
Banner maintenance planned for 10:00 p.m. Friday, May 6

Banner will be taken offline at 10:00 p.m. on Friday, May 6 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, May 7. The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

4/30/2016
5:54 AM
Moodle Access Has Been Restored

Maintenance on moodle.reed.edu is complete. Please contact moodle@reed.edu if you have access problems.

4/29/2016
3:34 PM
Moodle downtime planned, Saturday 4/30

On Saturday, April 30, beginning at 5:30 a.m., CIS will perform required maintenance on Moodle. Moodle will be unavailable while the maintenance is in progress.

We expect that Moodle access will be restored by 7:30 a.m. on Saturday, April 30.

Please contact Instructional Technology Services (its@reed.edu) if you have any questions or concerns.

4/24/2016
12:39 PM
Moodle access has been restored

Moodle access has been restored. If you continue to experience access problems restarting your browser or rebooting your computer may help. If not, please contact moodle@reed.edu.

4/24/2016
8:51 AM
Moodle down
Moodle is currently unavailable. Technical staff are working on a resolution. An update will be posted when the service is online again, or when more information is available.
4/23/2016
11:20 AM
Moodle access has been restored

Moodle access has been restored. Please contact cus@reed.edu with any issues.  

4/23/2016
10:04 AM
Moodle down
Moodle is currently unavailable. Technical staff are looking into it. An update will be posted when more information is available.

View Current Status