Computing & Information Services

System Status Archive

= Planned Outage = Status Message

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IRIS Slowness and Other Issues

IRIS has been experiencing extreme slowdowns and unresponsiveness due to high volumes of traffic to particular applications. Please be patient while we find ways to resolve the issue. If you are encountering trouble consider trying IRIS again at a later time.

- Web Support Services


IRIS service restored
IRIS service has been restored. If you experience problems with the site, please contact adminweb@reed.edu.

Scheduled IRIS Maintenance has begun
IRIS is unavailable for planned maintenance. We expect service to be restored no later than 2:00 pm today.

Webmail service restored

Webmail service has been restored.


Banner is back online

Banner, and dependent services, are online.


Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are unavailable during maintenance.  Service is expected to be restored by 2:00 a.m. Saturday, March 9.

Banner maintenance planned for Friday, March 8

Banner will be taken offline at 10:00 p.m. on Friday, March 8 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, March 9.  The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, GPS, SCT Datamarts)
  • Document Management (Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Network restored in dorms
Wireless and wired access has been restored in the dorms. Please contact the CUS Help Desk at 503-777-7525 or cus@reed.edu if you experience further difficulty.

Dorm network
Some of the dorms are still experiencing problems with the wired and wireless networks. Affected dorms include ODB, Bragdon, Chittick, Woodbridge, McKinley, Griffin, Sullivan, Naito, Birchwoods, RCA, the grove, Garden house, and Farm house. Technical staff are currently working on the problem. An update will be posted when more information is available.

Network restored in dorms
The wireless and wired access in the dorms was restored around 8:15pm Wednesday evening. Please contact the CUS Help Desk at 503-777-7525 or cus@reed.edu if you experience further trouble.

Partial Network Restoration
Wired and wireless access in the following locations has been restored: Eliot, Sports Center, Theater, Kaul, and the SU. Technical staff are still working on network access in the dorms.

Vollum Phones Up
The phone system in Vollum is back up. Please contact the CUS Help Desk at cus@reed.edu if you are still having a problem with your phone.

IRIS Maintenance Planned 3/19 12- 2 pm

Starting at 12:00 pm on Tuesday March 19th, CIS will be performing system maintenance on IRIS. During this time https://iris.reed.edu will be unavailable.

We expect IRIS to be back in service no later than 2:00 pm.  Please contact adminweb@reed.edu with concerns or questions.


Network outage

Due to a cut cable by a maintenance crew, the wireless and wired networks are down in a number of locations, including Eliot, Sports Center, Theatre, Bidwell, ODB, Woodbridge, Birchwoods, and the RCA. Other locations may also be affected. An electrical crew will be on site early this afternoon, but it will likely take the rest of the afternoon to be fixed.

The phones are also down in Vollum and are expected to remain down until at least this evening. Voicemail should continue to work during this time.

More information will be posted as it becomes available. Please contact the CUS Help Desk at 503-777-7525 or cus@reed.edu if you have questions or concerns.


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