Computing & Information Services

System Status Archive

= Planned Outage = Status Message

 View Current Status


Banner is back online
Maintenance is completed, and Banner is back online.

Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, June 21st.

Banner maintenance planned for 8 p.m. Friday, June 20, 2014

Banner will be taken offline at 8:00 p.m. on Friday, June 20 for maintenance.

Please note the starting time of 8:00 p.m., two hours earlier than usual.

Service is expected to be restored by 2:00 a.m. on Saturday, June 21.  The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


IRIS, SASSI, the campus directory, SOLAR, and other Reed web apps down for maintenance
The Oracle database supporting IRIS (including SASSI), the campus directory, SOLAR, and many Reed web apps will be down for maintenance between 10PM Friday June 20th through 2AM Saturday June 21st.

CONTENTdm unavailable
CONTENTdm (Reed Digital Collections) is currently unavailable due to a hardware malfunction. At this time we do not have an estimate for when the service will be restored. Please check back here for updates.

ETC and Psychology Network upgrades Tuesday and Wednesday

To: ETC Faculty and Staff
From: Computing and Information Services
Subject: ETC Network upgrade Tuesday, June 10, 2014 at 8am.

Next Tuesday, June 10th, at 8am, CIS will be upgrading the Ethernet (wired) network in the ETC. Wednesday, June 11th, at 8am, CIS will be upgrading the Ethernet (wired) network in the Psychology building. The network will be down briefly and we expect the upgrade will be completed by 8:30am each day. If you use the wired network you can help by shutting down your computer and printer before you leave Monday evening. The wireless network will not be affected by the change.

After the upgrade computers and printers connected to the wired network will have new Internet addresses, which may cause printing problems for some computers.

Updates and a resolution message will be posted here.

Please contact Computer User Services if you have any questions or concerns.


Banner is back online

Banner maintenance is complete, and Banner is back online.


Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, May 24.

Banner maintenance planned for Friday, May 23, 2014
Banner will be taken offline at 10:00 p.m. on Friday, May 23 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, May 24.  The following services may be unavailable while maintenance is in progress:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Banner is back online

Banner maintenance is complete, and Banner is back online.


Banner maintenance in progress

Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, May 10.


Banner maintenance planned for Friday, May 9


Banner will be taken offline at 10:00 p.m. on Friday, Jan 24 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, Jan 25.  The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Services Restored

Admin services interruption
Admin services, including homeserver, Argos, and Citrix connections are currently inaccesible. Other services may also be affected. We are aware of the problem and working toward a resolution. Thank you for your patience. 

Reed Digital Collections Downtime 4/27/14
Reed Digital Collections (CONTENTdm) will be unavailable from 9am-12noon on Sunday, April 27th for scheduled maintenance. This includes all digital collections as well as the Workspace and Slideshow features. Please email Angie Beiriger if you have any questions or concerns. We apologize for any inconvenience.

All Services Restored
All services have been restored. Please contact the Help Desk if you have further trouble, cus@reed.edu or 503-777-7525.

Web Services Outage
A number of web services are currently having problems, including IRIS, and the online directory. Other services may be affected as well. Technical staff are looking into it. Please call the Help Desk at 503-777-7525 with questions.

Campus Web Server Maintenance
The campus web server (www.reed.edu) will be undergoing hardware maintenance starting at 5:00pm on Friday, April 11th. During this time, Cascade Server, our content management system, will be unavailable, and the web server will experience several brief outages as we work. If you have questions send email to webmaster@reed.edu. 

Banner is back online
Banner maintenance is completed, and Banner is back online.

Banner maintenance in progress

Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, April 5.


Banner maintenance planned for 8:00 p.m. Friday Apr 4, 2014

Banner will be taken offline at 8:00 p.m. on Friday, Apr 4 for maintenance. Note that this is two hours earlier than the usual maintenance start time.  Service is expected to be restored by 2:00 a.m. on Saturday, Apr 5.

The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Network Outage
The network issues have been resolved. We are working to prevent such occurrences in the future.

Network outage
We are experiencing intermittent problems on the academic wired and wireless networks in locations such as Eliot, Ladd, and Woodstock dorms. Other academic buildings may also be affected. Technical staff and looking into it. Please call the Help Desk at 503-777-7525 if you have questions.

Network restored
The network has been restored in Eliot. Please email cus@reed.edu if you experience further trouble.

Login to Google services

There are reports of login issues with mail.reed.edu and calendar.reed.edu. Users experiencing problems can login through Google's websites at mail.google.com and calendar.google.com. At Google's login screen, enter your full email address (username@reed.edu). Leave the password field blank and then click Sign In. You will be redirected to Reed's login page where you can login normally. Technical staff are looking into the issue.


 View Current Status