Computing & Information Services

System Status Archive

= Planned Outage = Status Message

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Banner maintenance completed

Banner maintenance has been completed.  Banner, and related services, are back online.


Planned Banner maintenance in progress

Banner is down for planned maintenance.  Service is expected to be restored before 2:00 a.m. Saturday.


webmail.reed.edu logins better

It seems as though the authentication errors users were sometimes getting at webmail.reed.edu have stopped.

If you get this error, try logging in again or clearing browser caches.


Banner Maintenance Planned for Friday, Feb 3
 Starting at 10:00 p.m. on Friday, Feb 3, Banner will be taken offline for routine maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, Feb 4.  Services unavailable during the maintenance period include:
  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (Singularity Capture lookup)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities which may be interrupted by this maintenance downtime, please contact Jonathan Byrd (email: byrdj@reed.edu) as soon as possible.


webmail.reed.edu: intermittent login issues
Some users are receiving a message of "athentication failed" when logging in to Webmail, even though they type their username and password correctly. Technical staff are working on the problem. We do not yet know how long the system will be affected. Updates will be posted as soon as more information is available.

Email and network registration issues resolved
If you are still experiencing problems with services please contact the CUS Help Desk at ext. 7525 or cus@reed.edu.

Intermittent email issues

There seem to be some intermittent issues connecting to the IMAP server, especially from Thunderbird. If you're experiencing this try using webmail for the time being.

Possible network regstration problems also. Contact the help desk x7525 for help with this.

TIS is investigating the issue.


Banner services restored

Banner, and dependent services, have been restored.


Banner maintenance in progress

Planned Banner maintenance is in progress.  Systems unavailable until operation is restored include:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (Singularity Capture lookup)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

Service is expected to be restored by 2:00 a.m. Saturday.

 


files.reed.edu restored
Acces to files.reed.edu has been restored. Please contact CUS if you have trouble accessing it (x7525 or cus@reed.edu).

files.reed.edu down
Due to a hardware failure, files.reed.edu is currently unavailable. Staff are working on it, and an update will be posted when additional information becomes available.

Banner maintenance planned for Friday, 1/13

Starting at 10:00 p.m. on Friday, Jan 13th, Banner will be taken offline for routine maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, Jan 14.  Services unavailable during the maintenance period include:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (Singularity Capture lookup)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities which may be interrupted by this maintenance downtime, please contact Jonathan Byrd (email: byrdj@reed.edu) as soon as possible.


smtp.reed.edu returned to service
If you are still experiencing problems with services please contact the CUS Help Desk at ext. 7525 or cus@reed.edu.

smtp.reed.edu is down
The server smtp.reed.edu is currently offline due to software failure. Technical staff are working on the problem.  The following services maybe affected:
  • sending email

We do not yet know how long the system will be down.  Updates will be posted as soon as more information is available.


Banner returned to service

Banner, and dependent services, have returned to operation.


Planned Banner maintenance underway
Planned Banner maintenance is underway.  Banner, and dependent services, will be unavailable until service is restored, by approximately 2:00 a.m. Saturday, Dec 24.

Banner maintenance scheduled Friday, 12/23

Banner will be undergoing maintenance starting Friday, Dec 23 at 10:00 p.m.  Service is expected to be restored before 2:00 a.m. on Saturday, Dec 24. Services that depend on Banner may be unvailable during the maintenance period, including:

Banner
Banner-related products (Self-Service web sites, SCT Datamarts)
Document Management (Singularity Archive, Capture, etc.)
Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
UNIX server access (FTP, remote login, etc.)
Administrative Network DNS and DHCP
EMS and VirtualEMS
Admin FileMaker servers
ID card printing and replacement

Questions or concerns? Please contact Jonathan Byrd (email byrdj@reed.edu, or tel. 503/517-5517).


 View Current Status