Computing & Information Services
System Status Archive
= Planned Outage 
= Status Message
| Trouble sending to non-Reed email addresses Several Reed accounts have been compromised and used to send out hundreds of thosands of phishing messages. This has caused Reed's outgoing mail server to be blacklisted by other Internet Service Providers and as a result, the messages are bounced back to the sender. CIS staff continue to work at getting Reed removed from the blacklists, though it takes time. Each new account that is compromised puts Reed back on the blacklist which takes longer to be removed for repeat offenders. If you are trying to send email to a non-Reed address and get a bounce back, please try re-sending the email from Reed Webmail. Please contact the CUS Help Desk at cus@reed.edu or 503-777-7525 with questions or concerns. |
| Problems sending email Reed's mail server has been blacklisted by some external mail servers, such as Comcast. This may cause the message to bounce back when sending email to non-Reed addresses. Technical staff are working to remove Reed from the blacklists. An update will be posted when more information is available. |
| Admin Homeserver Returned to Service As of 11PM May 17th, the administrative fileserver Homeserver is available and functioning normally. Thank-you for your patience. |
| Admin Homeserver and Banner/Oracle TEST Planned Outage 10PM Friday May 17th through 2AM Saturday May 18th: The administrative file server Homeserver will be undergoing software upgrades; during the same period, the Banner Oracle instance TEST will be down so that the the underlying Oracle software can be reconfigured - all production Oracle instances will remain up and available. If you have any questions or concerns, please contact Chris Deiss at x7551. |
| IRIS Slowness and Other Issues IRIS has been experiencing extreme slowdowns and unresponsiveness due to high volumes of traffic to particular applications. Please be patient while we find ways to resolve the issue. If you are encountering trouble consider trying IRIS again at a later time. - Web Support Services |