Computing & Information Services

System Status Archive

= Planned Outage = Status Message

View Current Status

7/28/2017
11:16 PM
Moodle maintenance complete

The upgrade of Moodle to version 3.3.1 is complete. If you experience problems with Moodle please contact moodle@reed.edu.

7/28/2017
2:40 AM
Primary Web Server Maintenance Complete

Maintenance on Reed's primary web server, which hosts www.reed.edu, is complete. 

If you encounter any problems with services on Reed's website, contact webmaster@reed.edu.

7/27/2017
11:54 AM
Moodle upgrade 7/28, 11 p.m.

Starting at 11 p.m. on Friday, July 28, CIS will upgrade Moodle to version 3.3. Moodle will be unavailable while the upgrade is in progress.

We expect Moodle to be back in service no later than 1 a.m. on Saturday, July 29. Please contact Trina Marmarelli with questions or concerns (marmaret@reed.edu or extension 5531).

7/19/2017
4:08 PM
Primary Web Server Maintenance on Thursday, July 27th at 11pm

Reed's primary web server, which hosts www.reed.edu, will be down for maintenace starting at 11pm on Thursday, July 27th. Downtime will be approximately one hour. During this time, Cascade CMS will also be unavailable to prevent changes to web pages from being posted during the maintenance period.

For questions or concerns, contact webmaster@reed.edu.

7/18/2017
8:44 AM
Computer store website restored

The computer store website is available again.

7/17/2017
7:47 PM
Computer store website is unavailable

Reed's online computer store is unavailable. CIS staff are aware of the problem and are working on it.

7/5/2017
11:01 PM
CMS Maintenance Complete

Though taking longer than expected, Cascade CMS maintenance has been successfully completed. Please contact webmaster@reed.edu to report problems encountered while using the service.

7/5/2017
9:00 PM
CMS Maintenance Started

Cascade CMS maintenance has begun. Downtime will be approximately one hour with service expected to be restored by 10 pm.

6/29/2017
10:09 AM
CMS Maintenance on Wednesday, July 5th at 9pm

Cascade CMS, Reed's content management system, will be down for maintenace starting at 9pm on Wednesday, July 5th. Downtime will be approximately one hour. The college website will be unaffected during this period, though some related services, such as web forms, may be unavailable during the maintenance period. 

For questions or concerns, contact webmaster@reed.edu.

6/20/2017
12:51 PM
Database Outage Effecting Websites/Applications - Resolved

The REEDCO database has been repaired, and all websites and applications dependent on REEDCO are back in service.

6/20/2017
11:39 AM
Database Outage Effecting Websites/Applications

The REEDCO database is experiencing data refreshing issues, which is causing outages in various Reed websites and applications, including IRIS, SASSI, and the online directories.  Work underway to restore service and system status will be updated here.

6/16/2017
6:17 PM
Web Application Database Planned Outage

The Oracle instance supporting web application identity management (REEDCO) will be restarted at 10PM Friday 6/16, resulting in a 10-15min outage of certain Reed web portals & applications (IRIS, SASSI, and others).

5/25/2017
10:00 AM
Telephone Maintenance Complete

Today's campus telephone system maintenance is complete. If you encounter difficulties with a campus phone, please contact telecomrequest@reed.edu.

5/25/2017
7:39 AM
Calls to and from campus

We are performing maintenance on the phone system tha may briefly interrupt calls to and from campus. If your call is interrupted please wait a few minutes and try again. We will update the status when the maintenance is complete.

5/23/2017
11:50 AM
Phones restored

Phones are now working in the Sports Center and Kaul. If you experience further issues, please contact telecomrequest@reed.edu.

5/23/2017
11:20 AM
Phones down in Sports Center and Kaul

The phones are down in the Sports Center and Kaul auditorium. Technical staff are working to resolve the issue. An update will be posted when more information is available.

5/22/2017
9:17 AM
Campus Telephone Maintenance, 5/25, beginning at 7:30am

Computing & Information Services will be performing maintenance on the campus telephone system this Thursday morning, 5/25, beginning at 7:30am. While the work is being done, you may experience a 2-4 minute outage when you will be unable to make or receive calls, and when calls in progress may be dropped. If you encounter such an outage, please wait a few minutes, then place your call again.

The work should be completed by 10:00am, at which time an "all clear" community message will be sent.

If you have questions or concerns, please send an email to telecomrequest@reed.edu

5/19/2017
4:30 PM
CrashPlan (backups) maintenance scheduled for Monday, 5/22 at 7am

Monday, 5/22, at 7am, Reed\'s CrashPlan backup system will undergo maintenance. All work is expected to be completed by 9am.

There is expected to be a brief window (approximately 10-15 minutes) when backups and file restores go offline. Once this window passes, backups and restores will automatically come back online.

An network status message will be posted when the maintenance is done.

Please contact Computer User Services with any questions.

5/16/2017
9:55 PM
Argos/FormFusion/Intellecheck are now available again

The upgrades to the latest versions of Argos, FormFusion, and Intellecheck are now complete and the applications are available for use. If you run into problems, please email acs-admin@reed.edu.

5/16/2017
9:03 PM
Argos/FormFusion/Intellecheck remain down for upgrade

The upgrade of Argos, FormFusion, and Intellecheck is taking longer than expected. Status will be updated when the upgrade is complete.

5/15/2017
4:04 PM
Argos/FormFusion/Intellecheck down for upgrade

Argos, FormFusion, and Intellecheck will be unavailable the evening of Tuesday, May 16th, from 7-9 pm, while upgrades are applied.

5/11/2017
9:12 AM
Services restored

The Ensemble media server and second factor authenticatation for the vpn has been restored. Please contact the Help Desk if you encounter further issues.

5/10/2017
9:52 PM
Service Interruption
We're currently experiencing a disruption in some network services, including our Ensemble Media Server and our second factor authentication system, which affects some administrative VPN connections. Services will be repaired Thursday morning. 
5/5/2017
9:56 PM
Cascade upgrade complete

The upgrade of Cascade is complete and related services have been restored.

5/5/2017
9:00 PM
Cascade upgrade in progress

Cascade upgrade is in progress, with the CMS and other dependent services unavailable during this time. Expected return of service will be approximately 10pm this evening.

5/5/2017
3:16 PM
Cascade maintenance planned for 9pm on Friday, May 5th

Cascade CMS will be unavailable the evening of May 5th starting at 9pm for a minor upgrade. Downtime will be approximately one hour.


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