Computing & Information Services

System Status Archive

= Planned Outage = Status Message

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Campus Web Server Maintenance
The campus web server (www.reed.edu) will be undergoing hardware maintenance starting at 5:00pm on Friday, April 11th. During this time, Cascade Server, our content management system, will be unavailable, and the web server will experience several brief outages as we work. If you have questions send email to webmaster@reed.edu. 

Banner is back online
Banner maintenance is completed, and Banner is back online.

Banner maintenance in progress

Banner maintenance is in progress.  Banner, and dependent services, are offline.  Service is expected to be restored before 2:00 a.m. Saturday morning, April 5.


Banner maintenance planned for 8:00 p.m. Friday Apr 4, 2014

Banner will be taken offline at 8:00 p.m. on Friday, Apr 4 for maintenance. Note that this is two hours earlier than the usual maintenance start time.  Service is expected to be restored by 2:00 a.m. on Saturday, Apr 5.

The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb, Singularity Archive, Capture, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


Network Outage
The network issues have been resolved. We are working to prevent such occurrences in the future.

Network outage
We are experiencing intermittent problems on the academic wired and wireless networks in locations such as Eliot, Ladd, and Woodstock dorms. Other academic buildings may also be affected. Technical staff and looking into it. Please call the Help Desk at 503-777-7525 if you have questions.

Network restored
The network has been restored in Eliot. Please email cus@reed.edu if you experience further trouble.

Login to Google services

There are reports of login issues with mail.reed.edu and calendar.reed.edu. Users experiencing problems can login through Google's websites at mail.google.com and calendar.google.com. At Google's login screen, enter your full email address (username@reed.edu). Leave the password field blank and then click Sign In. You will be redirected to Reed's login page where you can login normally. Technical staff are looking into the issue.


Eliot network
The network has been restored across campus except for the academic areas in the upper floors of Eliot. Technical staff continue to work on the problem.

Network Interruption Update
The network has been restored for everything east of Eliot Hall. We are still working to restore services to those east of Eliot Hall. Thank you for your continued patience. 

Network Interruption
We are experiencing rolling network outages affecting multiple services and applications. We are aware of the problem and working toward a resolution. Thank you for your patience. 

Psychology network resolution
The network in the Psychology building should now be fully functional.  If you are still experiencing network issues in Psychology, please contact CUS.

Psychology network failed switch
A network switch in the Psychology building has failed, leaving some wired ports inactive.  If you are having difficulty connecting to the wired network in the Psychology building, you should be able to turn on wireless and connect to Reed1x.  CIS staff are working to replace the failed switch, and restore full access.  This status page will be updated as the work progresses.

Campus wide resolution
Authentication to campus services has been restored.  If you are still having trouble connecting to Reed services, please contact CUS for assistance.

Campus Wide Login Problems
Campus services which require a login for access may be inaccessible at the moment. We are aware of the problem and efforts are underway to correct it.

Banner is back online

Maintenance is complete, and Banner is back online.


Banner maintenance in progress

Banner maintenance is in progress.  Banner. and dependent services, are offline.  Service is expected to be restored by 2:00 a.m. Saturday, March 8.


Banner maintenance planned for Friday, March 7

Banner will be taken offline at 10:00 p.m. on Friday, March 7 for maintenance.  Service is expected to be restored by 2:00 a.m. on Saturday, March 8.

The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (Singularity Archive, Capture, NolijWeb, etc.)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data) 
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.


REEDCO Planed Outage
The REEDCO Oracle instance will be down for maintenance this coming Friday night, March 7th, fro 10PM to 11PM.  This outage will affect IRIS and a number of other Reed web applications.  If you have questions or concerns, please contact ACS at x7600.

Billed Printing Restored
The system updates for the billed printing print server are complete.

Billed Printing Outage
The billed printing system update is taking slightly longer than anticipated. It should be up by 10:30 AM.

Billed Printing Outage
We are updating the OS on our print server tomorrow AM early. We
anticipate it will only take an hour or so, but for that time printing
will be unavailable to all billed printers: library, IRCs, dorms, etc.

The outage is scheduled from 6:30-9:30 AM Thursday morning, February 27.

Feb. 27th Reednet downtime

The wireless network Reednet will be down for maintenance on Thursday, Feb. 27th, at 7am. Reednet will be inaccessible campus wide for approximately 10 minutes. Computers may need to be re-registered on this network once the update is completed.

Please contact Computer User Services if you encounter troubles with the registration process. The Reed1x and wired networks will not be affected by the Reednet maintenance. For wireless access, we encourage community members to switch to the Reed1x network.


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