Computing & Information Services

System Status Archive

= Planned Outage = Status Message

View Current Status

1/6/2017
11:03 PM
Banner is back in service

Maintenance is complete, and Banner is back on line.

1/6/2017
10:12 PM
Banner maintenance in progress
Banner maintenance is in progress.  Banner, and dependent services, are off line.  Service is expected to be restored before 2:00 a.m. Saturday 
12/31/2016
12:07 PM
Banner services restored

Banner and related systems are now back online. Thank you for your patience, and happy new year!

12/31/2016
11:13 AM
Banner services off line

Banner Self Service (bannerweb.reed.edu, GPS, etc.), and other Banner-dependent services (Nolijweb, NolijXfer) are currently out of service due to an unexpected problem.  Effort is underway to resolve the issue, there is currently no estimate for restoration time.

12/30/2016
11:19 PM
Banner is back in service
Scheduled maintenance is complete, and Banner is back on line.
12/30/2016
8:59 PM
Banner maintenance in progress

Banner maintenance is in progress. Banner, and dependent services, are off line.  Service is expected to be restored before 2:00 a.m. Saturday 12/31.

12/29/2016
9:15 AM
Banner maintenance planned for 9:00 p.m. Friday Dec 30

Banner will be taken offline at 9:00 p.m. on Friday, Dec 30 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Dec 31.

Please note that the maintenance starts at 9:00 p.m., one hour earlier than usual.

The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

12/15/2016
8:21 AM
Bragdon wireless restored
The wireless in Bragdon has been restored. Please contact the help desk (cus@reed.edu or x7525) if you experience further trouble.
12/14/2016
9:21 PM
Bragdon Wireless
A portion of the wireless network in Bragdon may be down tonight, Wednesday, December 14th. CIS staff will work to bring it back online Thursday morning. Please contact cus@reed.edu if you have questions.
12/9/2016
7:14 AM
Laundry eCard Service Restored
The campus eCard system--used to add funds to laundry accounts--has been restored.
12/8/2016
4:54 PM
Laundry eCard Service Unavailable
Currently, the Campus eCard system used to add funds to laundry accounts is not functioning. Our vendor is aware of the issue and is working to fix it as soon as possible, and will update this page when we believe the service is restored.
11/24/2016
3:08 PM
Moodle maintenance complete
The maintenance of moodle.reed.edu is complete and service is restored. If you notice any problems please contact moodle@reed.edu.
11/24/2016
1:58 PM
Moodle maintenance - Thursday, November 24, 2-6 p.m.
11/24/2016, 2:00 PM: Moodle maintenance is underway. Service should be restored by 6:00 PM PST.
11/22/2016
9:33 AM
Moodle downtime planned, Thursday 11/24

On Thursday, November 24, beginning at 2 p.m., CIS will do required maintenance on Moodle. Moodle will be unavailable while the work is in progress.

We expect that Moodle access will be restored by 6 p.m. on Thursday, November 24.

Please contact Instructional Technology Services (its@reed.edu) if you have any questions or concerns.

11/18/2016
10:31 AM
AFS Restored
CIS staff have identified and corrected the issue regarding intermittent service interruption to AFS via files.reed.edu. We believe it should be working without issue; please contact CUS at x7525 or cus@reed.edu if you still are having issues.
11/18/2016
9:20 AM
AFS Problems
AFS over the web at files.reed.edu is having intermittent problems. CIS staff are looking into the issue. Please contact the CUS help desk with questions or concerns at x7525 or cus@reed.edu.
11/9/2016
7:51 AM
REEDCO Planned Maintenance
The Oracle instance of the production ReedCo datamart (REEDCO) will be down for planned maintenance this coming Friday night (11/11) from 10PM through 2AM Saturday morning. This will impact the availability of many Reed web applications such as IRIS, SASSI, and the online directories.  If you have any questions or concerns please email cdeiss@reed.edu.
11/8/2016
8:42 AM
Weblogin issues resolved
The issues with weblogin have been resolved. Please contact CUS (cus@reed.edu or x7525) if you experience further trouble.
11/7/2016
3:45 PM
Weblogin issue
An intermittent issue is causing login problems with some network services – including Moodle, IRIS, Gmail, and others.  CIS staff are aware, and working to fix the issue.
11/5/2016
12:15 AM
Banner is back in service
Banner maintenance is complete, and Banner is back in service.
11/4/2016
9:57 PM
Banner maintenance in progress
Scheduled maintenance of Banner is in progress.  Banner and dependent services are off line.  Expect service to be restored before 2:00 am Saturday.
11/2/2016
9:04 AM
Banner maintenance planned for 10:00 pm Friday, Nov 4

Banner will be taken offline at 10:00 p.m. on Friday, Nov 4 for maintenance. Service is expected to be restored by 2:00 a.m. on Saturday, Nov 5. The following services may be unavailable while maintenance is in progress:

  • Banner
  • Banner-related products (Self-Service web sites, SCT Datamarts)
  • Document Management (NolijWeb)
  • Oracle databases (including support for Reed web sites accessing Banner/Oracle data)
  • ID card printing and replacement

If your office has planned activities that may be interrupted by this maintenance work, please contact Jonathan Byrd (ext. 5517, byrdj@reed.edu) as soon as possible.

10/27/2016
2:49 PM
Internet and Network disruption
Fiber optic connections across campus were disrupted this morning,
causing various network and service outages. We believe most services
have been restored at this point, but let us know if you discover
something not working. We apologize for the interruption.

There may be some brief interruptions as TIS repairs the network going
forward.
10/27/2016
9:22 AM
Network Issues

At approximately 8:30am this morning, a portion of Reed’s network infrastructure failed, causing disruption of many Reed services including Moodle and IRIS, as well as some internet access. CIS staff are working on the problem.

At this time Reed1x is also unavailable, ReedXenia is the only wireless network available on campus. Staff needing access to admin services will need to use a wired internet connection. 

Phone service is unaffected, and administrative services are online. 

We apologize for the interruption in services. When services have been restored an email notification will be sent, and an update will be posted to the CIS status page.

10/22/2016
1:27 PM
Admin Homeserver Restored
The administrative homeserver has been returned to service; all volumes and services are again available.  If you experience any problems, please send a report to acshelp@reed.edu.
10/22/2016
10:25 AM
Admin Homeserver Outage
The administrative homeserver is experiencing an unplanned outage - the Staff and Departments volumes are currently inaccessible. ACS is working on a solution and updates will be posted to this status page.  Thanks for your patience!
10/21/2016
2:58 PM
Library Catalog Access Restored
Access to library catalog has been restored. If you're still experiencing issues, please let CUS know (cus@reed.edu, 503-777-7525).
10/21/2016
1:24 PM
Library Catalog Offline

The library catalog is currently offline. This issue is being caused because of downtime of external resources upon which the service relies on. CIS is aware and monitoring the issue. More info can be found in the link below.

http://www.tomshardware.com/news/dyn-ddos-attack-internet-threats,32908.html

10/21/2016
8:35 AM
Update: Reed Email Outage

Email access has been restored and current mail is being delivered normally, but users still may see a delivery delay in email that was previously sent. 

10/20/2016
2:58 PM
ReedCo Database Maintenance
The REEDCO Oracle instance will be down for planned maintenance this Friday night (10/21) from 10-11PM.  This will affect a number of Reed websites and web applications, including IRIS, SASSI, and the public directory.  If you have any questions or concerns, please email cdeiss@reed.edu.

View Current Status