Computing & Information Services

Computer Hardware Services

Hours and Contact Information

Monday - Friday, 10:00 am - noon and 1:00 - 5:00 pm
(Summer hours: Monday - Thursday, 10:00 am - noon and 1:00 - 5:00 pm. Friday, 10:00 am - noon)
Educational Technology Center, Room 114
Extension 7277 (503-777-7277 from off campus)

Service Technicians

About Computer Hardware Services

The Computer Hardware Shop supports all college-owned hardware and is an Apple Authorized Service Provider (AASP).

Service for privately-owned equipment

We can service all Apple hardware, even if you didn't buy it from Reed. If your computer is under warranty then in most cases there will be no charge (unless you dropped your laptop or spilled coffee on your keyboard or something of that sort). If your computer is not under warranty, or the damage is self-inflicted, there will be a charge for repair work:

  • $35 per hour, plus parts
  • Diagnosis is free for the first half hour, unless we have to crack the case
  • Elective surgery, such as RAM upgrades, cleaning, system software installation, and the like, will be charged at the regular hourly rate (no half hour free).
  • You must pay in full before you can pick up your repaired computer.

We do not provide hardware service for Windows computers or printers. We can also refer you to a local service shop if you don't have a warranty from your PC manufacturer.

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