Digital Accessibility

Digital accessibility means that the technology we use and digital content we create is accessible and usable by all, including those with disabilities.

For digital accessibility questions or troubleshooting, contact accessibility@reed.edu

For individual accommodations or access needs, students should contact disability and accessibility resources, and faculty and staff should contact human resources.

Understanding the Policy

Review frequently asked questions.

Prioritization Guidelines

Get the greatest benefit in the shortest amount of time.

Resources

Find helpful resources for creating accessible digital content.

A classroom of students typing on laptops.

Digital Accessibility Policy

The digital accessibility policy describes standards and compliance expectations for Reed College digital content. The policy is part of the college’s larger efforts to ensure accessibility for everyone.

Read the Digital Accessibility Policy

About the Policy and How to Get Started

What does the digital accessibility policy mean for me?

Ensure that all the digital content and mobile app materials you share are accessible to comply with Reed’s digital accessibility policy.

What does it mean for something to be accessible in a digital format?

Accessible materials have specific design elements that allow a wide range of users to use them, such as structured headings for navigation; high-contrast and enlargeable text; text that can be read aloud by a screen reader; and captions or transcripts for video and audio content.

By when do all my digital materials need to be accessible?

Federal regulations currently require our digital materials to be accessible. Reed’s digital accessibility policy clarifies the college’s expectations for achieving compliance with current regulations. Use our prioritization guide to make routine progress on coming into compliance.

Who is responsible for complying with the digital accessibility policy?

Everyone is responsible for their own content. This includes all faculty and staff. 

If you have been given content to post on someone else's behalf, and you notice that it has accessibility issues, please communicate with the content creator about how best to resolve the issues.

Does this include content I’m creating on my personal device?

Consider the purpose and audience for your material. If the material is required to participate in the college’s programs or activities (classes, events, clubs, etc.) and is to be made available to others online or through a mobile app, then it needs to meet the accessibility standards—no matter where you create it.

How do I get started with compliance?

Follow our prioritization guidelines, and use the resource guide for tools and information.

What if there’s no way to make one of my digital materials accessible and still have it achieve its intended purpose?

Read about exceptions below.

What if I still have questions?

For questions that aren’t covered by the policy or this web page, feel free to reach out to accessibility@reed.edu.

Understanding Exceptions

What are exceptions, and what is the process for seeking one?

Exceptions to making our digital content accessible will be very rare, but there are some things that exceptions may be made for. To seek an exception, please follow the instructions in the exception request form.

What is the cut-off date for seeking an exception?

Exception requests will be reviewed as they come in and on a rolling basis. Please submit your request(s) as soon as possible. 

What are the things exceptions may be made for?

  • Undue financial burden: When considering whether making something accessible is an undue financial burden, we need to consider all the resources available to/at the institution. For this reason, it’s very rare for something to constitute an undue financial burden.
  • Undue administrative burden: An undue administrative burden is a high bar according to the Office for Civil Rights. For something to be considered an undue administrative burden, it likely would need to be logistically impossible or not feasible to accomplish.
  • Fundamental alterations: If making a piece of digital content accessible would compromise the nature of its service, program, or activity, that could constitute a fundamental alteration. Fundamental alterations could include impacts like lowering an academic standard or students being unable to reach a learning objective because of the change. When a fundamental alteration is in question, we often consider whether there is an alternative means of making the content accessible before abandoning the effort to provide an accessible version of the material altogether.

Prioritization Guidelines

When making digital content accessible, it can be hard to know where to start. Prioritize your efforts using these guidelines to provide the greatest benefit in the shortest amount of time.

  • Higher priority means that a barrier will have a high impact and affect more people.
  • Lower priority means that a barrier will have a low impact and affect fewer people.

However, keep in mind that it is important to make all digital content accessible. A lower priority does not constitute an exception to the digital accessibility policy.

Considerations

Impact of a barrier

Prioritize content that provides information or functionality critical to participating in academics or employment at the college. Examples include:

  • Higher priority: the college catalog; assignments and exams; required forms.
  • Lower priority: digital posters for social events; old meeting minutes.

Audience size

Something that is used by many people may have a higher priority than something used by only a few. Examples include:

  • Higher priority: large introductory courses; all staff; the public.
  • Lower priority: smaller courses; departments or committees; study groups.

Type of content

Certain types of digital content are more likely to contain accessibility barriers and should be prioritized for review. Examples include:

  • Higher priority: PDFs; slide decks; documents with complex content like charts and sidebars.
  • Lower priority: web pages with primarily text; Google Docs and Forms.

Frequency of use

Often related to audience size, frequency or duration of use is also influenced by the relevance of the information. Examples include:

  • Higher priority: major requirements; staff procedure manuals.
  • Lower priority: a web page for a conference from last year; an announcement for an event happening tomorrow.

Consider deleting or archiving materials that people are no longer using.

Resources for Making Accessible Digital Content

Use these guidelines and resources to ensure your digital content is accessible.

Cascade Users: See Web Accessibility Best Practices

Use built-in headings

  • Use headings to break a long document into sections.
  • Avoid relying on visual formatting alone, such as bold text or larger font size, to organize content. Instead, use the built-in headings and style formatting options. 

Learn more about creating accessible headings and lists.

Use color carefully

  • Choose high-contrast colors, especially for text or graphics that communicate information.
  • Do not use color alone to communicate meaning.

Learn more about using color carefully.

Optimize text

  • Avoid images of text. To check that your text is accessible, try to highlight/select it with your cursor.
  • The defaults for text formatting options (for example, font type and size) are usually accessible.
  • Avoid typing in all caps.

Make sure videos have captions

Videos should include captions to ensure accessibility for all viewers.

Learn more about video captions.

Write meaningful link text

Use clear, descriptive link text so people know where a link will take them. Avoid phrases like “click here.”

Learn more about writing meaningful link text.

Describe images and charts

Provide a concise text description (alternative text) of any image that communicates information or serves a purpose other than decoration. 

Learn more about adding alternative text.

Cascade Users: See Web Accessibility Best Practices

Be aware of the limitations of PDFs

  • Avoid creating PDFs when possible. Word documents, Google Docs, and text in webpages and Moodle are generally more accessible alternatives. Google Forms and Etrieve are good alternatives to PDF forms.
  • Course instructors should request course materials through the e-reserves system to improve accessibility. Scanned PDFs often do not meet accessibility requirements. 
Learn more about creating accessible text.