Computing & Information Services

Computing Allocation Policy

Maintenance & Support

CIS provides support for computers that use Macintosh, Windows or UNIX operating systems. Such support includes: hardware maintenance and repair, network services, operating system upgrades, applications software consulting, documentation, training classes, etc. CIS will endeavor to enable faculty to use computing equipment that requiresspecialized hardware, software applications or other operating systems, but cannot guarantee direct support for highly specialized computing resources.

Allocations & Ownership

Computers are allocated via the annual CIS Computer Equipment Request process. Computers purchased via special funds, such as external grants, Startup funds, Dean's funds, endowed chair funds, Vollum awards, etc., are owned by the College and are subject to the policy outlined below.

  1. Primary Computers - The College will provide a computer to each faculty member, upon request, and each staff member who requires one for their work. Such computers will be capable of running all supported applications, including word processors, spreadsheets, databases, electronic mail systems, Internet browsers, Library catalogue access, etc. The exact configuration of primary computers will evolve along with the evolution of technology. Each machine will come bundled with a word processor, electronic mail package, and internet browser. Maintenance and repairs will be provided at no cost to faculty. Replacement will occur on a six year cycle, as the College's budget permits.
  2. Instruction/Research Support Computers - The College will endeavor to provide, or assist faculty in obtaining, computers for research, instructional purposes, courseware development, laboratory automation, etc. through start-up funds, external grants, and the annual computer equipment request process. Replacement cycles for computers in this category will be determined on a case-by-case basis. Maintenance and repairs will be provided at no cost to faculty.
  3. Secondary Computer - Although the College will provide only one computer per employee, in some cases faculty may obtain secondary computing equipment through special funds (e.g., Dean's fund and grants). This equipment is the property of the College and will be serviced and maintained, but will not be replaced except by special approval from CIS and as funds permit.
  4. iPads - Faculty may request an iPad to support teaching or scholarship. The CER budget will fund up to $500 for an iPad allocation.  Additional funds for more expensive iPads, monthly data charges, and software can be charged to departmental budgets, grants, personal funds, or other sources.  iPads purchased through CER are owned by the college and are eligible for periodic replacement.  Staff who need an iPad for their work may request one through the Mobile Device Allowance Policy, available from the Business Office website.  Funds for staff iPads are generally provided by the department and iPads purchased through the mobile device policy are owned by the individual.  In some cases requiring confidential data or VPN access, iPads may be purchased and owned by the department.
  5. Privately Owned Computers - Faculty may purchase computers from Reed or may use computers purchased elsewhere. Repair and maintenance services are available for privately owned computers, if they are among the supported CPU types, for a fee (time & materials). The College will provide free maintenance and repair for privately owned faculty computers if: (a) the machine is used in lieu of a CIS allocation; and (b) it is among those computer types supported by CIS. Computers purchased outside of Reed must be approved by CIS before being connected to the campus-wide network.

Reallocation

Computers that are allocated to individual faculty and staff members cannot be re-deployed without prior CIS approval. Computers that are replaced must be returned to the CIS allocation pool for re-distribution. The equipment may be re-allocated to the original user via the standard equipment request process, if there are no other requests of higher priority at that time.