Computing & Information Services

Taylor Smith

User Support Specialist

taylor.smith@reed.edu
Phone: 503-777-7571
Location: ETC 110
Hours: 8:00am - 4:30pm, Monday - Friday

What I Do:

Front-line support for faculty and students on Macintosh, Windows, and Linux/UNIX operating systems and applications
Contribute to user training workshops and the development of online and printed user documentation
Administration and day to day maintenance of print spooler, CAP servers, and several Appleshare servers
Maintain the campus Key Server and distribution of campus-wide software
Maintain and troubleshoot academic printing systems in cooperation with TIS staff
Work closely with CUS Computer Shop technicians to provide support and troubleshooting of hardware and software problems
Work with students and other CIS staff to support dormitory networking access (Mac & Windows)
Perform regular backups of file servers and departmental desktop computers
Train and supervise the CUS Assistant and other student employees