Computing & Information Services

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Turn WiFi Off

Using ethernet to connect to the network? Turn off wifi in your computer's network preferences menu to ensure your connection works properly.

Take a quick screenshot on a Mac

On a Mac, use Command+Shift+4 to create a quick screenshot and save it to your Desktop. Read more...


Posted April 5, 2017 by Administrative Computing Services

LaTeX -> Source

Most TeX editors let you switch between source and typeset output. Read more...


Posted March 1, 2017 by Computer User Services

Check Voicemail Over the Web

Listen to (and delete) voicemail on your Reed phone over the web. Read more...

Find IP and MAC Address on Windows

Find your IP address and MAC address on a Windows machine. Read more...

Find IP and MAC Address on OSX

Find your IP address and MAC address on an OSX machine. Read more...

Screenshots on your iOS device

You can save a picture of your iPhone or iPad screen. Press and hold the Home button, then press the Power button. The screenshot has been saved to your camera roll.


Restart your computer!


Posted March 2, 2016 by Computer User Services

Get a list of department employees

The Campus Directory in IRIS will give you names, titles, and contact info of all the members of campus offices and academic departments. Log in to IRIS, click Campus Directory, then select a department from the list.


Posted February 3, 2016 by Web Support Services

Press ? in Gmail to see a list of keyboard shortcuts

When you are in Gmail, type ? to see a list of keyboard shortcuts. Of course, if you do this while you are composing a message, you'll just be typing a question mark in your message.


Posted January 6, 2016 by Web Support Services

Open PDFs with Preview by default (Mac)

If you would like to have PDFs handled by Preview, and not some other program, follow these steps. Read more...

Receive an email when you get a voicemail message

You can set up your Cisco office phone to send you an email when you receive a voicemail message. Handy for when you are out of the office. Read more...


Posted November 2, 2015 by Technology Infrastructure Services

Manipulating pages of a PDF document in Preview (Mac)

When accessing e-reserves or other PDF materials, you may wish to rotate or reorder the pages. (Instructions for Preview) Read more...


Posted October 2, 2015 by Instructional Technology Services

Switch between Gmail accounts without logging out

If you have a personal Gmail account in addition to your Reed Gmail account, you can link the two and easily switch to one without logging out of the other. Click on your account name (like "") at the top of the Gmail window, then click Add Account. After the two are linked, you can switch between accounts from that same menu.


Posted August 3, 2015 by Web Support Services

Accessing commonly used administrative systems

Links to commonly used administrative systems, such as Banner, Argos, and Nolij Web are available to staff via the page: Read more...

Dropping lowest grades in Excel

Dropping the lowest grade(s) in your final calculations? Make Excel do the work for you. Read more...


Posted December 1, 2014 by Instructional Technology Services

File handling in Moodle

Depending on what type of files you are posting and how you'd like students to interact with those files, you may want Moodle to handle files differently. Here's how. Read more...


Posted November 3, 2014 by Instructional Technology Services

Activity Monitor

Machine running slow? Check Activity Monitor!


Posted October 6, 2014 by Computer User Services

Change default PDF program from Adobe Reader (Mac)

While updating Adobe Reader, you may have inadvertently set your default PDF handling to Adobe Reader. Here's how to reverse this change. Read more...


Posted September 9, 2014 by Instructional Technology Services

Undo typing on your iPhone or iPad by shaking it

Shake your iPhone or iPad (with iOS 7) to undo typing. You have to shake pretty hard, but DON'T THROW IT!

Make the Finder faster

Make the Finder faster by turning off the size column. Read more...


Posted September 25, 2013 by Computer User Services

Paste unformatted text

In Mac OSX, you can remove formatting when you paste text by using: command-option-shift-v.

Learn Finder Shortcuts

Get to your Applications, Utilities, and Home folders fast. Read more...


Posted May 11, 2013 by Computer User Services

Restoring cartesian layout for Spaces in Lion

Do you miss the cartesian layout for Spaces that was available in Snow Leopard? Here's an inexpensive add-on for OS X Lion and Mountain Lion that brings that back. Read more...

Typing in foreign languages

Typing in foreign languages can be tricky - here are some resources to help. Read more...

Block web advertising

You can block most advertising on web pages and even YouTube videos by installing AdBlock, which is available for all major browsers. Chrome users can get it from Firefox users should go to the Tools menu and select Add-ons and search for "adblock plus". Safari users can use

Full-screen web browser mode for presentations

All those tabs, buttons, and menus on your web browser take up a lot of screen real estate, particularly annoying when you are giving a presentation. With Firefox, Chrome, and Safari (OS X Lion only) you can hide all that junk in one fell swoop. In Firefox and Chrome, look in the View menu for "Enter Full Screen" (Firefox) or "Enter Presentation Mode" (Chrome). In Safari, click the diagonal arrows at the top right of your browser window. To see your menus again, move your mouse to the top of the screen.

Printing Tip for Administrative Staff

Trouble printing to the printer in your admin office? Read more...


Posted January 3, 2013 by Administrative Computing Services

Synchronize your bookmarks between computers

Both Firefox and Google Chrome have built-in support for synchronizing bookmarks between your computers. Chrome users should select "Sign in to Chrome" from the wrench menu or click the "sign in" link in the upper right corner of a new tab. Next, enter your email address ( and password, or use your personal Google account if you prefer. Firefox users should open their preferences, go to the "Sync" tab, and click "Set up Firefox Sync." Repeat the process on your other computers, but not public ones of course!

Update Thunderbird or Firefox Despite Errors

Getting an error when updating Mozilla applications like Firefox or Thunderbird in OS X? Use this procedure to update these programs. Read more...

Save an image from a web page

Almost any image you see on a web page can saved to your computer. Simply click and drag the image from your web browser to your desktop.


Posted September 14, 2012 by Web Support Services

Data analysis in Excel 2010

Recent versions of Microsoft Excel no longer have statistical and analysis functions built in by default. You can quickly fix this by downloading the "Analysis ToolPak" from Microsoft: Read more...

Apostrophes on the iPad

If you're tired of switching to the iPad's secondary keyboard every time you need to type an apostrophe, try this instead: On the main keyboard, swipe upward on the comma key. An apostrophe will appear!

Replace an existing file in Cascade

Let's say there's a "scholarship-app.pdf" in Cascade and you want to replace it with an updated version of the same name. In Cascade, click on the old file, then click the Edit tab. Use the Browse button to choose and upload the new file from your computer. After uploading, click the Publish tab. Note, this works with any file in Cascade (.jpg, .pdf, .doc, etc) but NOT with entire web pages.


Posted May 24, 2012 by Web Support Services

Subscribe to an RSS Feed (Huh?)

Want a really easy way to keep abreast of the latest Tech Tips, articles on your favorite news site, or posts on your favorite blog? Here's how... Read more...


Posted April 9, 2012 by Computer User Services

Report spam and phishing attempts

Don't just forward that email to CUS or ACS. The only way to make Reed's anti-spam and anti-phishing filters stronger is to Read more...


Posted March 7, 2012 by Computer User Services

Starting up an unresponsive iMac

Following a power outage or surge, some iMacs won't start with a press of the power button. Read more...

Campus Email Preferences

Did you know that you can manage your email delivery preferences in IRIS? In addition to setting a forwarding address you can request additional email addresses for your account and control how long messages in your spam and trash folders are kept. Read more...


Posted December 8, 2011 by Technology Infrastructure Services

Forward a voicemail by extension rather than by name

Using campus voicemail to forward a message, but want to send to an extension instead of looking up a person's name? Read more...

Create an email signature in Thunderbird

Follow these steps to create an email signature in Thunderbird. Read more...

Find Where Your File Lives

Editing a document and want to know where the file lives? Hold down the Command key (⌘) on your keyboard and ... Read more...


Posted October 4, 2011 by Computer User Services

Accents on the iPad

To type accented characters (é, ñ, ö, etc.) on the iPad, press and hold the key of the letter that needs the accent. A menu of possible accents will appear. Slide your finger over to the one you want, then let go to type the accented character.


Posted September 29, 2011 by Instructional Technology Services

Managing Moodle email

Does Moodle send you too many emails? You can choose to receive a daily digest of postings from all the Moodle forums you're subscribed to, rather than a separate email for each posting. Read more...


Posted September 27, 2011 by Instructional Technology Services

Shortcut menus in Cascade

Reed's content management system, Cascade, has two handy shortcut menus. Click "Quick Links" at the top of the page for links to common areas of Cascade and a list of your recently viewed assets. Or hover your mouse over any asset and click the tiny arrow that shows up to perform various actions on that asset (Edit, Publish, Move/Rename, and more). Saves you a click! Read more...


Posted September 22, 2011 by Web Support Services

Update your IRIS directory photo

You don't like your IRIS directory photo? You can change it it! Log in to IRIS and click on "Information Update" under the "Personal Info" section. See your current photo in the "Profile" tab. Click "Edit Info" and follow the instructions to upload a new photo.


Posted September 20, 2011 by Web Support Services