Help Desk

Information Technology

Who Ya Gonna Call?

When in doubt, call Computer User Services:

    On-campus: x7525
    Off-campus: 503-777-7525

Faculty & Academic Staff

Hardware
Phones
Software
Accounts
Web Pages
Policy

Administrative Staff

Email & Servers
Banner
Desktop Computers
Policy

Students

Hardware
Software
Accounts
Servers
Network
Phones
Policy
Jobs

Faculty & Academic Staff

Hardware & Phones

Hardware problems, bad disks Computer Shop 503-777-7277, chs@reed.edu
Computer equipment requests Taylor Smith 503-777-7571
Purchasing a personal computer Computer Store 503-777-7253 or
email: computer-purchase@reed.edu
Telephone service or problems 503-777-7555
telecomrequest@reed.edu

Software

Software problems Computer User Services 503-777-7525, cus@reed.edu
Academic unix Problems and Projects Ben Poliakoff 503-788-6674
Computer classes, documentation Computer User Services 503-777-7525, cus@reed.edu
IRC lab questions

Computer User Services 503-777-7525, cus@reed.edu

Multimedia Lab

email: mlab@reed.edu
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 503-777-7525, cus@reed.edu
Instructional Technology Services email: its@reed.edu
Moodle email: moodle@reed.edu

Accounts & Web Pages

Email and server name and passwords Computer User Services 503-777-7525, cus@reed.edu
Forgotten passwords

Computer User Services 503-777-7525
or https://account-tools.reed.edu/

Mailing lists Computer User Services 503-777-7525, cus@reed.edu
Web pages Jason Parker 503-517-7671

Policy

Suggestions, complaints, hopes, and fears CIO 777-7254
Computing policy committee email: cpc@groups.reed.edu

Administrative Staff

Email & Servers

Access to Banner, Email, File servers Computer User Services 503-777-7525, cus@reed.edu
Mailing lists Computer User Services 503-777-7525, cus@reed.edu
Web application development, web links to Banner Shannon Henderson 503-517-7745
Centralized printing and backups Computer User Services 503-777-7525, cus@reed.edu

Banner and Related Systems

Banner Admin Pages, Banner Self-Service, banhost, fileshares, Etrieve, Argos, and Oracle support admin-computing@reed.edu

Desktop Computers

Macintosh/PC hardware, software, printing and networking questions Computer User Services 503-777-7525, cus@reed.edu
General Questions Computer User Services 503-777-7525, cus@reed.edu

Policy

Computing policy committee email: cpc@groups.reed.edu

Students

Hardware

Mac hardware problems Computer Shop 777-7277, chs@reed.edu
Student computer loans Computer Shop 777-7277, chs@reed.edu
Purchasing a personal computer Computer Store 777-7253 or
email: computer-purchase@reed.edu

Software

Software problems Computer User Services 503-777-7525, cus@reed.edu
Academic Unix Problems and Projects Ben Poliakoff 503-788-6674
Computer classes, documentation Computer User Services 503-777-7525, cus@reed.edu
IRC problems Computer User Services 503-777-7525, cus@reed.edu
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 503-777-7525, cus@reed.edu

Accounts

Network passwords Click here
Get a new password, forgotten passwords Computer User Services ETC 108, bring photo ID
Printing accounting Computer User Services 503-777-7525, cus@reed.edu
Mailing Lists Computer User Services 503-777-7525, cus@reed.edu

Servers

Personal web pages Computer User Services 503-777-7525, cus@reed.edu

Network & Phones

Office network connections email: tis-issues@reed.edu
Telephone service or problems 503-777-7555
telecomrequest@reed.edu

Policy, etc.

Computing Policy Committee email: cpc@groups.reed.edu

Jobs

Student job opportunities Taylor Smith 503-777-7571, Trina Marmarelli 503-517-5531