Managed Software at Reed
A software package is installed on college-owned Apple computers – both academic and administrative – that allows for remote installation of security updates and other software by CIS.
- Why is that good?
- What software packages does CIS manage?
- What system settings are managed?
- What is the user experience?
- Emergency security updates
- Enables rapid deployment of critical security patches for software on faculty, staff, and other college-owned computers.
- Safe way for CIS (and you) to update software on college owned computers.
- Reduces risk to you and the college by managing certain security settings.
- Helps improve software version consistency within departments.
- Easy installation of commonly used applications (Adobe Reader, VPN software, and more)
Software frequently requiring critical security updates includes:
- macOS updates
- Antivirus and Malware
- Microsoft Office
- Adobe Reader
- KeyClient (integrates with college inventory system for support & reporting purposes)
Several system settings in macOS are managed by CIS, and not modifiable. They include:
- computer password required after wake from sleep, or a few minutes of inactivity*
- critical system updates may be automatically installed
- only allow installation of apps from the App Store and identified developers
- hard drives and connected network drives always appear on your desktop
Screensaver settings for projection computers in classrooms will not be modified. Other specialized computer setups (control booth computers, etc) will have alternate screen saver settings as needed.
Managing these settings in macOS may affect other related settings. If you notice something behaving in an unexpected way, contact CUS for assistance.
*Note: You can set up a "hot corner" in your System Preferences to temporarily disable your screen saver. An app called Amphetamine is also available to be installed via Self Service (see below) if you want an easy, customizable way to temporarily disable your screen saver. It's perfect for use when presenting!
Malwarebytes is installed on Reed computers which provides real-time protection and performs daily scans for malware. Some forms of malware will require a reboot of your computer to complete the remediation. When this occurs, a "Malwarebytes" window will appear indicating your computer needs to be rebooted. There is an option to postpone the reboot.
When possible, CIS will install security patches in the background, without requiring a logout, restart, or otherwise engaging the user. You may see a notification in the upper right corner of your screen.
In some cases, updates will require the user to logout or restart their computer. When this is necessary, you’ll be notified by an on-screen prompt.
Optional software can be installed by using the Self Service application, located in your Applications folder. Previously, CIS used a tool called Managed Software Center for installation of optional software.
In urgent situations, there may be a need to immediately apply a security update (think aggressive campus-wide virus). If a logout or restart is required in these situations, a notification window on your screen will indicate that your computer is about to log out or restart automatically. It is very rare that CIS would need to force a logout or restart in this fashion.
To check for important updates, open Self Service from your Applications folder and click Required Security Updates:
At the next pop-up, click Update Now:
A window appears indicating that updates are in progress:
If a restart is required, you have 10 minutes to save your work before the computer restarts automatically: