Computing & Information Services

Strategic Technology Goals 2010 -2014

Expand support for instructional and research technologies
Enhance the functionality and use of enterprise data
Expand support for mobile computing and communications
Increase integration of, and access to, electronic information resources
Promote information technologies that are environmentally and economically sustainable

Instruction & Research: Expand support for instructional and research technologies

  • Improve faculty awareness of, and ability to use, instructional technologies via CIS training and peer workshops
  • Facilitate curricular uses of digital materials by improving resources for scanning, storage, annotation, collaboration, multimedia content development, and e-books
  • Expand support for research computing by providing more programming assistance, system administration, computing power, file storage, network bandwidth, scientific software, and lab instrumentation interfaces
  • Provide support for the expanded use of technology in the performing arts
  • Expand functionality of curricular software tools such as Moodle
  • Improve access to technology in the classroom by working with the Library to support projection in every teaching space and, in selected spaces, tools such as interactive whiteboards, clickers, and document cameras

Enterprise Data: Enhance the functionality and use of enterprise data

  • Integrate Human Resources data and processes with other administrative areas
  • Substantially expand the use of information technology in student services areas such as academic support, health & counseling, community safety, drug & alcohol data collection, and elsewhere
  • Facilitate expansion of web resources for alumni, development, and other college relations areas
  • Expand self-service options in financial aid, business office, and other administrative areas
  • Deploy document imaging tools for the registrar, college relations, admissions, and other offices
  • Expand and improve measures to ensure the security of enterprise data
  • Improve staff training, documentation, and awareness of new technologies

Integration & Access: Increase integration of, and access to, electronic information resources

  • Provide campus-wide integration of email, calendars, contact information, and other utility applications
  • Expanded functionality of the Reed portal (IRIS) and enhance integration of disparate services, communications channels, and web-based forms
  • Expand institutional capacity for production, distribution, and use of  digital audio, video, and multimedia
  • Improve web resources for reporting institutional information for accreditation and regulatory compliance
  • Enhance critical infrastructure components for identity management, role-based access, file storage, backups, online collaboration, and workflow processes

Mobility: Expand support for mobile computing and communications

  • Support multi-platform mobile communications and information access technologies
  • Support  point-to-point and multipoint videoconferencing
  • Expand communication resources via cloud based, social networking, blogging, podcasting, and other tools
  • Improve scope, reliability, and security of campus wireless network access
  • Replace end-of-life telephone switch with VoIP-based unified communications technology

Sustainability: Promote information technologies that are environmentally and economically sustainable

  • Pursue technologies (such as document imaging) that reduce the use and storage of paper
  • Establish campus-wide environmentally sound standards for hardware reallocation, recycling, and disposal
  • Pursue computer deployment practices that reduce energy consumption and heat dissipation costs
  • Identify and implement long-term cost reduction strategies for providing technology services and resources