Contact the Help Desk

Who Ya Gonna Call?

When in doubt, call Computer User Services:

    On-campus: x7525
    Off-campus: (503) 777-7525

Faculty & Academic Staff

Hardware
Phones
Software
Accounts
Web Servers
Policy

Administrative Staff

Email & Servers
Banner
Desktop Computers
Policy

Students

Hardware
Software
Accounts
Servers
Network
Phones
Policy
Jobs

Faculty & Academic Staff

Hardware & Phones

Mac hardware problems Computer Shop 777-7277
Computer equipment requests Marianne Colgrove 777-7792
PowerBook loans Computer Shop 777-7277
Purchasing a personal computer Computer Store 777-7253 or
email: mac-purchase@reed.edu
Telephone service or problems Jenna Gretsch 777-7555

Software

Mac software problems Computer User Services 777-7525
Academic unix Problems and Projects Ben Poliakoff 788-6674
Computer classes, documentation Tony Palomino 788-6622
IRC problems, bad disks On-duty t-watcher 777-7525

Web projects

Jason Parker 517-7671

Multimedia Lab

Trina Marmarelli 517-5531
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 777-7525
Instructional Technology, Moodle
email: moodle@reed.edu

Multimedia Lab

Trina Marmarelli 517-5531

Accounts & Web Servers

Email and server name and passwords Computer User Services 777-7525
Forgotten passwords

Computer User Services 777-7525 

or https://account-tools.reed.edu/

Mailing lists
Computer User Services 777-7525
AFS Servers (Home, Department, Courses)
Computer User Services 777-7525
Putting up web pages Marianne 777-7792

Policy

Suggestions, complaints, hopes, and fears Marty 777-7254
Computing policy committee email: computing-policy@reed.edu

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Administrative Staff

Email & Servers

Access to Banner, Email, File servers Wyatt 517-5516 or 517-7600
Mailing lists
Wyatt 517-5516 or 517-7600
Web development, web links to Banner Shannon 517-7745
Centralized printing and backups Wyatt 517-5516 or 517-7600

Banner

Programming and related questions (including filemaker) Jeff 777-7592, Kerri 788- 6647, Chris Deiss 777-7551, Gary N. 777-7298
Oracle, Citrix, and Unix questions Chris Deiss 777-7551

Desktop Computers

Macintosh/PC hardware, software, printing and networking questions Wyatt 517-5516
General Questions Wyatt 517-5516, Gary 777-7298

Policy

Suggestions, complaints, hopes, and fears

Marty 777-7254
Computing policy committee email: computing-policy@reed.edu

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Students

Hardware

Mac hardware problems Computer Shop 777-7277
Lottery Macs Computer Shop 777-7277
Purchasing a personal computer Computer Store 777-7253 or
email: mac-purchase@reed.edu

Software

Mac software problems Computer User Services 777-7525
Academic Unix Problems and Projects Ben Poliakoff 788-6674
Computer classes, documentation CUS 777-7525
IRC problems, bad disks On-duty t-watcher 777-7525
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 777-7525

Accounts

Network passwords Click here
Get a new password, forgotten passwords Computer User Services ETC 108, bring photo ID
Printing accounting Computer User Services 777-7525
Mailing Lists
Computer User Services 777-7525

Servers

AFS Servers (Home, Department, Courses)
Computer User Services 777-7525
Personal web pages Computer User Services 777-7525

Network & Phones

Dorm room network connections Call Computer User Services 777-7525 or email twatch@reed.edu
Thesis office network connections Vince Stoffer 788-6695
Telephone service or problems Jenna Gretsch 777-7555
telecomrequest@reed.edu

Policy, etc.

Suggestions, complaints, hopes, and fears Marty Ringle 777-7254
Computing Policy Committee email: computing-policy@reed.edu

Jobs

Student job opportunities Marianne Colgrove 777-7792, Taylor Smith 777-7571

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