Contact the Help Desk

Who Ya Gonna Call?

When in doubt, call Computer User Services:

    On-campus: x7525
    Off-campus: (503) 777-7525

Faculty & Academic Staff

Hardware
Phones
Software
Accounts
Web Servers
Policy

Administrative Staff

Email & Servers
Banner
Desktop Computers
Policy

Students

Hardware
Software
Accounts
Servers
Network
Phones
Policy
Jobs

Faculty & Academic Staff

Hardware & Phones

Hardware problems, bad disks Computer Shop 777-7277
Computer equipment requests Marianne Colgrove 777-7792
Purchasing a personal computer Computer Store 777-7253 or
email: mac-purchase@reed.edu
Telephone service or problems 777-7555
telecomrequest@reed.edu

Software

Mac software problems Computer User Services 777-7525, cus@reed.edu
Academic unix Problems and Projects Ben Poliakoff 788-6674
Computer classes, documentation Tony Palomino 788-6622
IRC lab questions

Computer User Services 777-7525, cus@reed.edu

Web projects

Jason Parker 517-7671

Multimedia Lab

Trina Marmarelli 517-5531
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 777-7525, cus@reed.edu
Instructional Technology, Moodle email: moodle@reed.edu

Multimedia Lab

Trina Marmarelli 517-5531

Accounts & Web Servers

Email and server name and passwords Computer User Services 777-7525, cus@reed.edu
Forgotten passwords

Computer User Services 777-7525
or https://account-tools.reed.edu/

Mailing lists Computer User Services 777-7525, cus@reed.edu
AFS Servers (Home, Department, Courses) Computer User Services 777-7525, cus@reed.edu
Putting up web pages Marianne 777-7792

Policy

Suggestions, complaints, hopes, and fears Marty 777-7254
Computing policy committee email: cpc@lists.reed.edu

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Administrative Staff

Email & Servers

Access to Banner, Email, File servers Computer User Services 777-7525, cus@reed.edu
Mailing lists Computer User Services 777-7525, cus@reed.edu
Web development, web links to Banner Shannon 517-7745
Centralized printing and backups Computer User Services 777-7525, cus@reed.edu

Banner

Programming and related questions (including filemaker) Jeff 777-7592, Kerri 788- 6647, Chris Deiss 777-7551, Gary N. 777-7298
Oracle, Citrix, and Unix questions Chris Deiss 777-7551

Desktop Computers

Macintosh/PC hardware, software, printing and networking questions Computer User Services 777-7525, cus@reed.edu
General Questions Computer User Services 777-7525, cus@reed.edu

Policy

Suggestions, complaints, hopes, and fears

Marty 777-7254
Computing policy committee email: computing-policy@reed.edu

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Students

Hardware

Mac hardware problems Computer Shop 777-7277
Lottery Macs Computer Shop 777-7277
Purchasing a personal computer Computer Store 777-7253 or
email: mac-purchase@reed.edu

Software

Mac software problems Computer User Services 777-7525, cus@reed.edu
Academic Unix Problems and Projects Ben Poliakoff 788-6674
Computer classes, documentation Computer User Services 777-7525, cus@reed.edu
IRC problems Computer User Services 777-7525, cus@reed.edu
Printing problems email: printing@reed.edu
Thesis formatting Computer User Services 777-7525, cus@reed.edu

Accounts

Network passwords Click here
Get a new password, forgotten passwords Computer User Services ETC 108, bring photo ID
Printing accounting Computer User Services 777-7525, cus@reed.edu
Mailing Lists Computer User Services 777-7525, cus@reed.edu

Servers

AFS Servers (Home, Department, Courses) Computer User Services 777-7525, cus@reed.edu
Personal web pages Computer User Services 777-7525, cus@reed.edu

Network & Phones

Dorm room network connections Call Computer User Services 777-7525 or email twatch@reed.edu
Thesis office network connections Jacqueline Pitter 788-6695
Telephone service or problems Jenna Gretsch 777-7555
telecomrequest@reed.edu

Policy, etc.

Suggestions, complaints, hopes, and fears Marty Ringle 777-7254
Computing Policy Committee email: computing-policy@reed.edu

Jobs

Student job opportunities Marianne Colgrove 777-7792, Taylor Smith 777-7571

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