Contact the Help Desk

Technology Survival Guide: Faculty Edition, 2009-2010

Below are the links from this year's edition of the Faculty Technology Survival Guide, as well as additional links to useful information on our help website. 

Kerberos and Email

Reed's Kerberos - Learn about the system Reed uses for logging on to network services like your email, the IRC computers, and IRIS.

Account Tools - Use your Kerberos account tools to change your password or update your security questions.

My Info at Reed - You can use Reed's website to change your email address or request a new one.

Reed College Webmail - Log in here to check your Reed email account online.

More Email Links

Email Help

Further help and information on using Reed's e-mail system - If you need further information on using Reed's email system, you can find directions for almost anything on our website.

Backing Up Your Work

Learn about good backup habits - Backing up your files is key to computer security.  Visit this help page to learn about CUS suggestions for good backup habits.

Secure Computing

Anti-Virus Software

Norton Anti-Virus for Reed Community Members - Visit this CUS help page to download a free copy of Norton Anti-Virus for your computer.

Changing Your Password

Change your password online - If you feel your password has beeen compromised, you can change it using Reed's online password reset tool.

What makes a password more safe? - At this CUS page, you can learn about what makes a password secure from attackers.

Data Security

How to make sure confidential data is safe on your computer - If you keep confidential data on your computer, you should follow the CUS guidelines on this page for ensuring that it is not vulnerable to others.  

Attack Prevention

How to keep your operating system safe from attackers - This CUS help page provides advice on keeping your operating system free from external attacks.

Hardware Protection

Keep your computer safe from hardware theft - Always use a laptop lock, and lock your office door whenever you leave.  CUS offers other anti-theft tips here.

More Security Links

Network Services

File Storage

Information about Reed's Servers, and which you can use - You have an account on several of Reed's servers, provided by CUS.  This help page can offer you more information on what Reed's servers do, and how to use your accounts.

Request a folder on the Courses Server or Griffin Exchange - If you would like to use the Courses Server or the Griffin Exchange, you will need to request a folder from CUS using this online form.

Moodle at Reed

Moodle - You can log in and explore Moodle here.

Course Email Lists

Request a Course Autolist online - If you would like to use an automatically updating list to communicate with your classes, you can request a Course Autolist from CUS using this form. 

Mailing Lists

See a list of Reed's online Mailing Lists - You can see all of Reed's online community mailing lists at this CUS website.

Request a Mailing List online - If you would like to request a mailing list to communicate with other members of the Reed community, you can use this online request form from CUS.

Bulletins

Visit Reed's online Bulletins system - You can see, read, and sign up for Reed's online Bulletins information system here.

More Network Services Links

Accessing Resources from Off Campus

Access Reed's on-campus servers from off-campus using FTP - If you would like to access one of your Reed server accounts from off-campus, you will have to do so using an FTP program.  This CUS help page provides detailed directions for using our recommended programs to do so.

Use the Library Proxy to access library resources while off-campus - If you need to use a library resource while not on the Reed campus, you can set up the library proxy server to do so. 

Printing

How to set up your computer to work with faculty printers - To print to a faculty printer at Reed, you must configure your computer to allow IP printing.  Detailed directions from CUS staff are available here.

Getting New Hardware and Software

Request Hardware from CIS - You can request additional hardware and software from CIS if you have additional needs.  This page contains request forms and further information on software requisition.

A/V Services

All about the A/V Services Department - This page is your gateway to information about audio and visual work at Reed.

A list of Reed classrooms that contain projection equipment - If you plan to use projection regularly in your class, one of these projector-equipped classrooms may be your best choice.

Using projection equipment in your class - This A/V Services page offers useful advice on how to use projection in your classroom.

Faculty Multimedia Lab

Reed's Faculty Multimedia Lab - If you need to work on a multimedia project, Reed's Faculty Multimedia Lab is your best choice.

Computing Policies

An overview of Reed's Computing Policies - Reed community members are responsible for being aware of the College's computing policies.  This CIS help page provides an overview of the computing policies everyone at Reed should follow.

Reed's Computer User Agreement - When you received your Reed computing account, you signed a Computer User Agreement.  Refresh your memory by reading an online version here.

How the College handles copyright claims - This CIS page provides an overview of the College's response when it receives a copyright infringement claim.

More Computing Policy Links

FAQ

Still need more help? Check out the faculty FAQ./cis/help/imap/clients/apple_mail_usage/cis/help/imap/clients/apple_mail_usage