Help Desk

Computing & Information Services

Supported Web Browser and Java Configuration for Accessing Banner and Nolijweb

To help ensure a stable enterprise computing environment at Reed, Computing & Information Services deploys and maintains the following web browser and Java configuration on Reed-owned administrative computers via Managed Software Center.  Other browser and Java configurations may work for you, but the following configuration is supported by Computer User Services and Administrative Computing Services.

Accessing Banner

Firefox

A special "Extended Support Release" version of Firefox is deployed on administrative staff computers.  This version of Firefox is well-suited for an enterprise environment, allows CIS to provide a more stable and consistent browsing experience, and most importantly is certified by Ellucian, the makers of Banner.  When possible, Firefox should be used with Banner.

Citrix

Banner is always accessible to administrative staff via Citrix, and will provide a reliable experience.

Safari

Users who need to simultaneously access Banner and Nolijweb may encounter difficulties using Firefox for both.  In these cases, Safari should be used to access Banner. 

Accessing Nolijweb

Firefox

Firefox ESR is supported for accessing Nolijweb.

Note: If you need to access Banner and Nolijweb simultaneously, it is recommended that you use Firefox for Nolijweb, and Safari for Banner.

Java

Java 8 (update 60) is certified by Ellucian for use with Banner, and works properly with the current version of Nolijweb.  This version is deployed on all managed Apple computers allocated to staff.

Changes to Supported Configuration

As software application technology changes, so to will the supported configuration.  CIS will keep the information on this web page as up to date as possible.

Have questions?  Contact Computer User Services at cus@reed.edu, x7525.

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