Reed College Computing & Information Systems Help

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Table of Contents

• Setup
  • Network and Accounts
  • Email
  • Printing
  • Google Apps
  • Download the TSG!
  • Download the Faculty TSG!
• Security
  • Backup
  • Encryption
  • Safe Computing
  • Phishing
• Software
  • Get software
  • LaTeX
  • More Software Help!
• Thesis
  • Templates
  • LaTex
  • Word
• Requests
  • Mailman List Request
  • Course Autolist Request
  • Course Folder Request

Printing from Mac OS X for Students

• Installing the KLPR Printer Setup software
• Sending a print job
• Troubleshooting

Note: Faculty should follow our IP Printing instructions.

Installing the KLPR Printer Setup software

1. Download the KLPR Printer Setup software for Mac OS 10.5 and 10.4 to your desktop. Launch the disk image (.dmg file) then double-click the .pkg file inside it.
   
2. When prompted, enter your user name and password (you must have an administrator password for your computer to install the software). Follow the on-screen instructions and click on Install or Upgrade.
3. In the dialog box Add Public Printers, click on Yes, Add Printers. This will add the IRC and Library printers to your computer.
   
4. In the dialog box Select a Dorm Printer, click on the pull-down menu and select your preferred residence hall printer. Then click Continue.
   
5. Click Close to finish the installation.

Note: Please re-run the KLPR Printer Setup installer on your computer every time there is a major printer change (such as the addition of a new printer in the library or IRCs).

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Sending a Print job

If you have installed the KLPR package mentioned above, follow these easy steps to send a print job:

1. From menu bar of any application, go to File and select Print.
2. In the Print dialog box, click on the drop-down menu next to Printer and select your preferred printer.
   
3. Click on Print. Wait for the Kerberos authentication pop-up and enter your network username and password when it comes up. These are the same as for your Reed email.
   
4. Click on OK.

Note: If you are printing to a color printer in the IRC or Library from your personal computer, please log on to the online webqueue printing.reed.edu/queue and approve your print job.

Your Kerberos ticket will be valid for ten hours. Anybody printing from your computer will not be prompted for a password within that duration. Remember to Destroy your Kerberos ticket when you are done printing.

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Troubleshooting

Here are fixes for common printing problems. Do not hesitate to call x7525 or email twatch@reed.edu or cus@reed.edu if you have printing problems.

List of printers does not show up

Run the KLPR Printer Setup installer mentioned above, choosing the correct one for your version of Mac OS. Make sure you click on Yes, Add printers when prompted to add public printers.

Kerberos authentication ticket fails to show up

You must have a valid Kerberos ticket to print. But sometimes when your Kerberos ticket has expired, the authentication window fails to appear by itself. You must then launch Kerberos manually. Open Machintosh HD/ your hard disk then go to System>Library> Coreservices and double-click on the Kerberos icon.

You can also place a shortcut to Kerberos on your dock so that you can easily launch it manually when it it fails to do so automatically. Right(/ctrl) click on the dock icon of Kerberos when it is open and select Keep in dock.

Kerberos does not accept my password

Make sure your username is correct. Sometimes the Kerberos authentication window comes up with your computer's sharing name on it by default. Make sure it is the username of your Reed email. For example if your Reed email is smithj@reed.edu, your Reed network username is smithj.

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