Google Apps for Education FAQ
- Why are we adopting Google Apps for Education?
- Will ads appear in my Calendar or other Google Apps?
- Who owns the data I put on Google Apps?
- Can I use other Google services with my Reed account?
- Can I store confidential data in Google Apps?
- What about grades and other FERPA-protected student information?
- How reliable are Google Apps? I've heard of outages occurring.
- Are Google Apps backed up? I'm concerned about losing data.
- Can I log in to multiple Google accounts?
- How do I set up my mobile device to access Google stuff?
- How do I make Docs stop opening up so many windows?
- Why do some shared Docs and Calendars not show up in my list?
- Known Issues with Google Docs.
Frequently Asked Questions
A: Google Apps will allow implementation of a campus-wide calendaring system for current students, faculty and staff. This has been a high priority goal for a number of years. A Reed-branded campus-wide calendaring system is a useful "extra" for students and faculty, and will be a reliable replacement for our administrative calendaring system. Googe Calendar offers a rich set of features, is easily accessible via a web browser, a client such as iCal, and iOS and Android based mobile devices.
A: No, Google Apps for Education is available without ads.
A: Our contract with Google states that the institution (or students, faculty, and staff) are the sole owners of their data stored in Google Apps. Data stored in Google's consumer services are subject to their Terms of Service.
A: At times you may come across links to Google services that we aren't offering at Reed and you'll see a "Service not available" message. We're not currently offering these services through your @reed.edu account, but it's easy to log out of your Reed account and use these services with a personal Google account. Services offered at this time include Google Drive, Google Calendar, Google Takeout, Google+, Google Blogger, Google Talk, Google Contacts, and Google Code.
A: Storing unencrypted personal information in the cloud that could be used for identity theft –– such as social security numbers, birthdates, bank account numbers, driver's licenses, health care data, payroll data, etc. –– should be avoided.
A: Google's agreement with Reed commits them to comply with FERPA regulations and provides us with a legal foundation for storing FERPA-protected data with them. However, we encourage you to exercise caution and not store sensitive student information in Google Apps if possible.
A: Google services go down very rarely - less often than our current services. Google guarantees that services will be available at least 99.9% of the time. You can also check on the status of various Google Apps on their App Status Page.
A: Google stores your data on multiple servers in different locations. You can (and should!) regularly save your Docs (Download All Your Files...) and export your Calendar (Export your calendar) to your computer as a backup precaution.
A: Yes! Here's how to allow multiple google accounts in the same web browsing session.
A: When logged in to Google Docs, click on the gear icon in the upper-right of your screen, choose Settings, then change Where items open to In the current window.
A: Calendars and Docs sometimes do not show in someone's list, even when properly shared. Very often, unsharing and resharing the calendar/document makes it appear properly.