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Gmail Client Setup Instructions

Follow these instructions to add your Reed Gmail account to your favorite mail client.

Apple Mail

Mountain Lion (10.8)

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your mail client to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. In Apple Mail, Go to the File menu > Add Account.
  3. Enter your name, Reed email address and password.
  4. Click Create.
  5. Enter the following for the Incoming Mail Server and then Click Continue.
    Account Type: IMAP
    Description: Reed Gmail
    Incoming Mail Server: imap.gmail.com
    User Name: username@reed.edu
  6. Enter the following for the Outgoing Mail Server and then click Continue.
    Description: Reed Gmail
    Outgoing Mail Server: smtp.gmail.com
    Check the box that says Use Authentication
  7. Click Create.
  8. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
  9. When migration is complete, you can delete your old IMAP account. Mail menu > Preferences > Accounts tab > select your IMAP account (will probably be the account at the top; if unsure, make sure Incoming Mail Server is imap.reed.edu). Click the "-" button on the lower left.
NOTE: You may wish to configure additional settings like your signature, message composition (html vs plain text), and the like.

Lion (10.7) & Snow Leopard (10.6) (previous versions may be similar)

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your mail client to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. In Apple Mail, go to the File menu > Add Account. Enter your name, email address and password. Click continue.
    add account
  3. For incoming mail server, select IMAP from the dropdown menu. Type imap.gmail.com for the incoming mail server. Enter your username as your full email address (e.g., doyleo@reed.edu) and your password. Click continue.

  4. For outgoing mail server, type smtp.gmail.com. Check the box next to "Use Authentication", and change the "User Name" to yourusername@reed.edu. Click continue.screenshot
  5. You'll next see an account summary window. Click create.
  6. Depending on how much email you have, it may take several hours or longer for full migration. New emails you receive will appear automatically in your Inbox.
  7. When migration is complete, you can delete your old IMAP account. Mail menu > Preferences > Accounts tab > select your IMAP account (will probably be the account at the top; if unsure, make sure Incoming Mail Server is imap.reed.edu). Click the "-" button on the lower left.
NOTE: You may wish to configure additional settings like your signature, message composition (html vs plain text), and the like.

Thunderbird

Thunderbird version 17 (and newish versions)

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your mail client to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. Download our custom Thunderbird application that properly grabs the incoming/outgoing server addresses when you add your account.

    PLEASE NOTE: Any previously added account using the old imap.reed.edu setting MUST be manually deleted before adding your Gmail account, as well as SEPARATELY deleting the old outgoing server address (smtp.reed.edu). These settings can be removed in the Tools menu > Account Settings: select your IMAP account (will probably be the account at the top; if unsure, click Server Settings and confirm the IMAP server name is imap.reed.edu). Click the Account Actions drop-down menu at the bottom > Remove Account.

  3. In Account Settings, click the Account Actions drop-down box on the bottom left, and choose Add Mail Account.
  4. Enter your name, Reed email address and password. Uncheck the “Remember password” box if you do not want to store your password.
  5. Click Continue.
  6. Assuming it returns incoming/outgoing server addresses ending in gmail.com, click Done. Otherwise, click Manual Config and use the information below to fix the server settings.
  7. Click OK.
  8. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.

For those who do not have the custom client and must write the configuration in manually, enter the following information:

Server Hostname Port SSL Authentication
Incoming: IMAP imap.gmail.com 993 SSL/TLS Normal Password
Outgoing: SMTP smtp.gmail.com 465 SSL/TLS Normal Password
Username: username@reed.edu

(Click here to see a screenshot)

NOTE: You may wish to configure additional settings like your signature, message composition (html vs plain text), positioning of reply text (before or after the message being replied to), and the like.

Thunderbird version 2

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your mail client to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. In Thunderbird, go to the File menu > New > Account.
  3. In the New Account Setup window, select Email account. Click continue.
  4. Enter your name and email address in the following window. Click continue.
  5. For Server Information, select IMAP. For the incoming server, type imap.gmail.com and click continue.
  6. At the User Names screen, enter your Kerberos username. Note this is only the username and not your entire email address. Click continue.
  7. At the Account Name screen, give your account a name to refer to it in Thunderbird (e.g, Reed Gmail). Click continue.
  8. A window will appear with the details of your account. Click done.
  9. Go to Tools > Account Settings. Under the appropriate account, click Server Settings. Change the Security Settings to use SSL for secure connection. Ensure the port is 993, and where it says username, type your full email address (e.g., doyleo@reed.edu). Click OK.
    lion screenshot
  10. Depending on how much email you have, it may take several hours or longer for full migration. New emails you receive will appear automatically in your Inbox.
  11. When migration is complete, you can delete your old IMAP account. Tools menu > Account Settings > select your IMAP account (will probably be the account at the top; if unsure, click Server Settings and confirm the IMAP server name is imap.reed.edu). Click Remove Account at the bottom.
NOTE: You may wish to configure additional settings like your signature, message composition (html vs plain text), positioning of reply text (before or after the message being replied to), and the like.

iOS Mail application

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your device to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. On your iOS device, click on Settings > Mail, Contacts, Calendars.
  3. Tap Add Account.
  4. Select Gmail.
  5. Enter your name, Reed email address, password, and description (such as Reed Gmail). Click Next and then Save.
    iOS Settings
  6. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
  7. When migration is complete, you can delete your old IMAP account. Tap Settings > Mail, Contacts, Calendars > select Reed account (will probably be the account at the top; if unsure, tap the Account and make sure Incoming Mail Server Host Name is imap.reed.edu > Done), tap Delete Account.
NOTE: You may wish to configure additional settings like your signature (tap Settings > Mail, Contacts, Calendars. Tap Signature under the Mail section).

Gmail App on iOS

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your device to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. On your iOS device, search the App Store for "Gmail" (it will likely be the first app called "Gmail - email from Google"). Download the free app.
  3. After opening the app for the first time, login with your Reed email address (e.g., doyleo@reed.edu) and password.
  4. It will ask if you'd like to sign into your reed.edu account. Tap the Sign in button again, and the familiar Reed login screen will appear. Sign in with your Kerberos username and password.
  5. Tap the Go to Inbox button in the lower left.
  6. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
NOTE: By default, the Gmail app will use the same signature that you configure from Gmail's web interface.

K9 Mail on Android

If you are an existing K9 user, consider switching to Android's built-in Gmail app.

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your device to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. On your Android device, tap the menu button > Add account.
  3. Enter your Reed email address and password.
  4. Select Manual Setup.
  5. For the Account Type, select IMAP.
  6. For the Incoming server settings, enter the following information and then tap Next.
    1. Username: username@reed.edu
    2. Imap server: imap.gmail.com
    3. Security type: SSL (always)
    4. Authentication Type: PLAIN
    5. Port: 993
  7. For the Outgoing server settings, enter the following information and then tap Next.
    1. SMTP server: smtp.gmail.com
    2. Security type: SSL (always)
    3. Port: 465
  8. Use all other default options. When prompted to give the account a name, enter something like Reed.
  9. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.
  10. When migration is complete, you can delete your old IMAP account. Tap back until you see the list of email accounts > tap and hold over the old IMAP account > Advanced > Remove account.

Gmail App on Android

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your device to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. Tap the Gmail Application icon.
  3. Tap the Menu button > Add Account.
  4. Select Existing Account.
  5. Enter your Reed email address and password.
  6. Click Sign in.
  7. Make sure Sync Gmail is checked (uncheck the other Google services you don't want to be synced) and click Next.
  8. Depending on how much email you have, it may take several hours or longer for it to be migrated to Gmail. New emails you receive will appear automatically in your Inbox.

NOTE: You may wish to configure additional settings like your signature (tap the menu button > Settings > Reed account > Signature).

BlackBerry

  1. You'll first need to reset your Reed Kerberos password at our secure Account Tools website.  It might seem like a pain, but it's a necessary step in order for your device to be able to communicate with Google's servers.  We're not kidding, you actually do have to do this. Note: this step is only necessary once (you don't have to repeat it for each mail client that you setup).
  2. Open Email Settings.
  3. Delete any existing Reed email accounts.
  4. Click Add or Setup email.
  5. IMPORTANT: Select "Other," NOT Gmail.
  6. IMPORTANT: Enter your email address and an INCORRECT password to prevent the BlackBerry from automatically configuring your email account settings.
  7. After the timeout, click "I will provide the settings".
  8. On the settings screen:
    1. Select IMAP/POP.
    2. Enter your email address as: username@reed.edu.
    3. Enter your password.
    4. The email server is: imap.gmail.com
    5. Enter your username as: username@reed.edu
  9. Click Next and/or Finish until your account setup is complete.

Advanced Client Setup

After configuring Gmail in your mail client, here are some advanced settings you can optionally configure.

Adding a signature in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Select your Reed account from the list on the left
  3. Enter the desired signature in the Signature text box on the right
  4. Click OK

Adding a signature in Apple Mail

  1. In Apple Mail, go to the Mail menu > Preferences
  2. Click the Signatures tab along the top
  3. Click the "+" icon to create a new signature
  4. In the rightmost box, enter the desired signature

Message composition (HTML vs. plain text) in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. If you want to compose in plain text, uncheck the box that says "Compose messages in HTML format"
  4. Alternatively, if you want to compose in HTML, check the box that says "Compose messages in HTML format"
  5. Click OK

Message composition (HTML vs. plain text) in Apple Mail

  1. In Apple Mail, go to the Mail menu > Preferences
  2. Click the Composing tab along the top
  3. In the Message Format drop-down box, choose if you want Plain Text or Rich Text

Reply text above/below the message in Thunderbird

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. Check the box that says "Automatically quote the original message when replying
  4. For the drop-down box, choose the desired setting: start my reply above the quote or start my reply below the quote
  5. You also have the option of where to place your signature (below the quote or below the reply)
  6. Click OK

Adding the LDAP directory in Thunderbird

If you'd like to have names/e-mail addresses auto populate from the Reed directory as you type a recipient's name/e-mail address in Thunderbird, follow these steps. See this page for more details.

  1. In Thunderbird, go to the Tools menu > Account Settings
  2. Click 'Composition & Addressing' under your Reed account from the list on the left
  3. Under 'Addressing', click "Use a different LDAP server. Then click 'Edit Directories...'
  4. Click 'Add' in the popup that appears, and enter our LDAP directory information in for Hostname and Base DN. The name can be anything you'd like (ie. Reed Directory).
  5. Click OK until all the popups close and you return to your inbox. Now when you compose a message, e-mail addresses from @reed.edu should be suggested as you type!

Adding the LDAP directory in Apple Mail (Mac OS X 10.8)

If you'd like to have names/e-mail addresses auto populate from the Reed directory as you type a recipient's name/e-mail address in Apple Mail, follow these steps. Please note these instructions were created using Mac OS X Mountain Lion (10.8). See this page for more details.

  1. In Apple Mail, click Mail > Preferences
  2. Click 'Composing' in the top bar of the dialog box that appears.
  3. Under 'Addressing', make sure 'Automatically complete addresses' is checked, and then click 'Configure LDAP...'
  4. Click the + button in the popup that appears, and enter our LDAP directory information in for Server and Search Base. The name can be anything you'd like (ie. Reed Directory).
  5. Click Save to close the first popup; Done to close the second; and you may exit out of the main settings window to return to your inbox. Now when you compose a message, e-mail addresses from @reed.edu should be suggested as you type!

Can't undo the deletion of an email in Apple Mail

The default behavior of using Gmail in Apple Mail prevents the undo action after deleting a message. Here's how to correct it:

  1. Log into your Gmail account over the web at mail.reed.edu
  2. Click on the Gear icon in the upper right, then choose Settings
  3. Click the Forwarding and POP/IMAP tab
  4. Under the IMAP access section, select Auto-Expunge off – Wait for the client to update the server
  5. Click Save Changes at the bottom

Need additional help? Call 503-777-7525 or email the Help Desk at cus@reed.edu.