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Creating Folders
Managing Folders
Special Folders 
Shared Folders 

Creating Folders

Click once on your Inbox to select it. From the File menu, choose New > New Folder...

You'll be prompted for the name of the new folder. Type it in, and hit OK. You'll see that a new folder has been created as a subfolder of your Inbox. This process can be used to create a subfolder of any existing folder (not just your Inbox).

Managing Folders

A folder in the Folder pane may have an arrow just to its left. If you click on the arrow, it will alternately collapse or expand, revealing and hiding its subfolders.

Folders can be moved exactly as you would move a message - simply drag the folder to its new destination.

Special Folders

Thunderbird automatically displays several special folders which have properties different than your normal generic folder.

  • Inbox: All your new e-mail is placed in his folder unless you have created filters to move them elsewhere.
  • Drafts: When you save a message without sending it, the message is saved in this folder and made available for later retrieval.
  • Templates: You can save messages with certain settings (such as generic cover letters) here, then re-send them whenever they are needed.
  • Sent: By default, copies of all messages you send will be stored here. In Account Settings, you can specify a time period for which these messages are retained before being deleted.
  • Trash: When you delete a message, it is sent to the Trash folder. Emptying the Trash deletes the message forever. To do this, you can go to the File menu and select Empty Trash. Alternatively, you can control or right-click on the Trash folder and select Empty Trash.

Shared Folders

  • If you have been given permission to view a shared mailbox on Reed's server, you can view that shared mailbox in Thunderbird. To access it, follow these instructions:

  • From the File menu, select Subscribe.
  • A window will appear with your Inbox along with shared folder.
  • Click the arrow to the left of the shared folder and navigate to the shared mailbox you want to subscribe to (see below).
  • Once you have found the folder you want, select it from the list and click Subscribe. Click OK to save these settings.


Once you have subscribed to a shared mailbox, you will see it in your folders window. Simply select the folder to open it and read the messages. Note: See instructions below if you want Thunderbird to automatically check the shared mailbox for new messages:

Configure Thunderbird to automatically check a shared mailbox for new messages

Subscribing to a shared mailbox doesn't mean Thunderbird will automatically check it for new messages. To do this, follow the instructions below:

  1. Find the shared mailbox in your folder list (it will appear as a subfolder of shared).
  2. Right-click (or control+click) on the shared folder and select Properties.
  3. On the General Information tab, place a checkmark next to the option: Check this folder for new messages
  4. Click OK.