Contact the Help Desk

Folders in Mountain Lion and Lion

[Back to Mail 10.8 Main Page]

Creating and Deleting Folders

Folders allow you to organize your e-mails so that you don't have to search through every saved message in your Inbox to find the one you're looking for. Some folders are automatically created for you - Trash, spam, Sent, and Drafts are the standards. But you can also create your own folders (such as "work," "school," etc.) to help you organize your messages in a way that makes sense to you.

Folders are a feature of IMAP that may be used to help organize your e-mails. To create a new folder, follow these steps:

  1. In the blue folders pane on the left hand side of the window, select the mailbox in which you would like the new folder to be created. By default for webmail, this should be Inbox.
  2. Ctrl-click (or right-click) on the box and select "New Mailbox". Mail will prompt you for the account under which you wish to create the mailbox, and also for a name.
  3. After providing this information, click Ok and a new folder will appear.

The procedure to create a sub-folder of an already existing folder in your mail account is similar to the steps above. Just select the folder that you wish to be the parent of the new folder and create your new mailbox.

To Delete a folder, ctrl-click or right-click on the folder and select Delete.

Moving Messages

Select the message(s) you want to move (hold down Ctrl while clicking to select multiple, non-consecutive messages) and drag them to the mailbox you wish to move them to. If you do not see a mailbox list as shown below, click the Mailboxes icon. Immediately after dragging, your messages should appear in the new mailbox.

Sent Mail, Trash, and Drafts

Mail allows you to designate certain IMAP folders to certain functions. For example, you can have Mail save a copy of every message you send into a special folder called Sent.

  1. Locate your mailboxes. If you cannot see any folders, open the View menu and select Show Mailboxes. Click the triangle to the left of In and a list will appear with all of the mailboxes in your IMAP account. 
  2. Select the mailbox you wish to include. For example, we can designate a pre-existing mailbox to serve as Trash.
  3. Open the Mailbox menu. From the Use Selected (or This) Mailbox For menu, select the function you wish this mailbox to serve.

Shared Mailboxes

Enabling Shared Folders

In order to use your shared folders in Apple Mail, you first need to enable them, to do that:

  1. Open Apple Mail, and from the Mail menu choose Preferences.
  2. Click on the Accounts tab, and choose your Reed account.
  3. Click on the Advanced tab (see the image below for refernce).
  4. In the box where it says IMAP Path Prefix, delete the word INBOX and leave it blank.
  5. Close the window and quit Apple Mail, if a box pops up prompting you to change the Path, choose cancel, do NOT click change.
    • Note: Your Apple Mail To Do's will not work unless you change the Path Prefix back.

Viewing a Shared Mailbox

  1. Find the appropriately named shared folder in the Mailbox panel.
  2. Click the arrow next to the folder to expand it. Navigate to the mailbox you want to read.
  3. Click the message you want to open. It will appear in the mail window.