DIVISION OF STUDENT SERVICES |
Career Services |
Interviewing Tips
During the Interview
First Impressions Count
Be on time. Find out when and where the interview will take place and how to get there. Arrive 10 to 15 minutes early so you can relax.
Dress appropriately; your appearance should project a conservative, businesslike image and should communicate that you are ready for a professional career.
Greet the interviewer by name, with a smile and a firm handshake. Treat secretaries and receptionists in a polite and professional manner.
Show your enthusiasm. Enthusiasm, energy, and a sense of humor can help create a good impression. Do not be passive or indifferent.
Interview Format
If you think of an interview process in the shape of a diamond, you will be able to detect where you are in the process and what you can expect.
Introduction-the top of the diamond
The first few minutes of the interview are used to establish rapport and to help the job applicants feel more at ease. The interviewer will most likely engage in small talk. A typical question is, "Did you have any trouble finding us?" However, most data supports the fact that the first impression is made within the first 30 to 60 seconds. The rest of the interview then either supports the first impression or works to dispel it. Therefore, the beginning of the interview is a good opportunity for you to demonstrate your poise and communication skills.
Interview Exchange-middle of the diamond
The middle part of the diamond is spent in an exchange of information to determine whether a good "match" exists between the employer's needs and your skills and career objectives. The interviewer will ask questions about your qualifications, background, and career goals and will present additional information about the position and the organization. You will be expected to ask questions about the position and organization that will help you decide whether the opportunity is right for you.
Answering Questions
Listen carefully to the questions and be sure you understand them. Answer the questions thoroughly by backing up your statements with specific examples of your skills, experiences, and accomplishments. However, do not give more information than what the interviewer is asking for. In addition, emphasize your strong points at every appropriate opportunity in the interview. You want to avoid negatives/weaknesses and avoid using phrases such as "I only" or "I really don't have much experience in that area." Show confidence in yourself and your ability to perform the job. Finally, establish good eye contact with the interviewer and take an active part in the interview.
Asking Questions-near the bottom of the diamond
Near the bottom of the diamond, the interviewer will usually ask if you have any questions. Prepare two or three questions, in advance, that you want to ask during the interview. Ask questions that will help you form an opinion about whether the organization is right for you. Avoid asking questions for which answers could have been obtained in preparing for the interview.
DO NOT ask about salary, bonuses, or vacation benefits during the initial screening interview. Let the interviewer introduce the subject of salary. If salary is discussed, be prepared to indicate a salary range that you would expect to receive.
Sample questions for you to ask
- How much responsibility is given to an individual after one year?
- Describe the typical career path of this position.
- How does this position fit into the organizational structure?
- What kind of person are you looking for?
- What specific skills or experiences would help someone do well in this job?
- What are some of the satisfactions and frustrations of this job?
- How is the company dealing with changes in the industry/economy?
- What is the company's plans for growth?
- What do you consider to be the organization's strengths and weaknesses?
- Please describe your organization's management style.
- To whom would I be reporting?
- Who are the other people I would work with?
- Is the emphasis on teamwork or individual effort?
Conclusion-the bottom of the diamond
Be alert for signs that the interview is coming to an end. The interviewer will probably give you clues that the interview is over (i.e. arrange his/her papers, look at a clock or watch, or stand up). At the conclusion, ask what the next step will be and when you can expect to know the results of the interview. Restate your interest in working for the organization and thank the interviewer for taking time to talk with you. The interviewer will usually close by telling you what the next step will be (i.e., "We will be making our decision within the next two weeks and will notify you by mail.").